Search Results for: employee satisfaction

Flexible working policies have only a limited effect on how people actually work

Flexible working policies have only a limited effect on how people actually work

by • Flexible working, News, Wellbeing

A major UK policy reform to expand workers’ rights to request flexible working has not substantially changed how people work in practice, according to new researchA major UK policy reform to expand workers’ rights to request flexible working has not substantially changed how people work in practice, according to new research from King’s Business School, UCL and City, University of London. The study analysed data from more than 15,000 employees in the UK Household Longitudinal Study spanning 2010 to 2020, focusing in particular on the 2014 policy that extended the legal right to request flexible working to all employees with at least 26 weeks’ service, rather than just parents or carers. It found that while women are more likely to reduce their hours following the reform, there was no corresponding increase in remote working or flexitime among either men or women. (more…)

People are still powering productivity in the era of AI

People are still powering productivity in the era of AI

by • AI, Comment, Workplace

The rise in employers committing to employee-first productivity practices is encouraging. Ultimately, people are still at the heart of every organisation. AI will continue to develop, but with teams that bring personality and spark to their roles, businesses can boost efficiency without losing the human element.Employee productivity has been cast into the spotlight in recent months, thanks to the acceleration of AI. Our new research shows that 50 percent of businesses are prioritising employee productivity over the next two years, budgeting for resources that promote individual staff performance and effectiveness. AI’s growing role in the workplace is, of course, a key driver of this trend. But it’s not the only factor. Increased remote work and other operational challenges mean businesses are looking to maximise efficiency and get the best possible return on their investment. (more…)

Poorly designed and managed workplaces costing the UK over £70 billion a year, report claims

Poorly designed and managed workplaces costing the UK over £70 billion a year, report claims

by • Facilities management, News, Workplace design

A new report suggests that the quality of workplace environments could have a significant impact on the UK’s economic performance.A new report suggests that the quality of workplace environments could have a significant impact on the UK’s economic performance. According to a new report published by facilities management company MITIE, ineffective workspaces may be costing the economy up to £71.4 billion in GDP each year. The study claims to highlight how various physical and environmental workplace factors can affect employee productivity. (more…)

Office utilisation reaches equilibrium, and demands a rethink of workplace strategy

Office utilisation reaches equilibrium, and demands a rethink of workplace strategy

by • News, Property, Workplace design

The British Council for Offices (BCO) has published a new report which claims that while office utilisation rates have stabilised, there has been a fundamental shift in how offices are usedThe British Council for Offices (BCO) has published a new report which claims that while office utilisation rates have stabilised, there has been a fundamental shift in how offices are used, with major implications for developers, investors and occupiers. The report, authored by Nigel Oseland of Workplace Unlimited, shows that the long-standing benchmark of 80 percent office utilisation is no longer fit for purpose. Post-pandemic data suggests a more realistic, but nevertheless conservative, figure of 66 percent equating to an effective density of 15 sq. m per occupant, up from the previous 12.5 sq. m. This recalibration reflects a maturing flexible working model that empowers organisations to right-size their space, reduce waste and enhance employee experience. With high-profile organisations in financial services and the public sector under the spotlight for space misalignment, the report offers timely, evidence-based guidance for the sector. (more…)

New study suggests AI could be the key to workplace wellbeing

New study suggests AI could be the key to workplace wellbeing

by • AI, News, Wellbeing

A new report from audio brand Jabra, in collaboration with The Happiness Research Institute, claims that daily users of artificial intelligence tools are more likely to report higher levels of workplace wellbeing.A new report from audio brand Jabra, in collaboration with The Happiness Research Institute, claims that daily users of artificial intelligence tools are more likely to report higher levels of job satisfaction and optimism about their working lives. The study, Work and Wellbeing in the Age of AI [registration] is based on a survey of over 3,700 knowledge workers across 11 countries, including 360 in the UK. According to the report, UK respondents who use AI tools daily, referred to as “AI Advocates”, were 31.5 percent more satisfied in their jobs than those who do not use AI regularly. The researchers describe this figure for overall workplace wellbeing as being more than twice the global average difference between regular and infrequent AI users. (more…)

How BPO enables business flexibility in rapidly changing global markets

How BPO enables business flexibility in rapidly changing global markets

by • Business, Company news

What was once viewed as a cost-cutting tool, BPO has evolved into a strategic advantage, providing businesses with the flexibility they require to remain competitive and resilient during volatile periods.Global markets are changing at an unprecedented rate due to economic uncertainty, shifting consumer behavior, and technological breakthroughs. Businesses must be agile and able to adapt to market changes. This is where Business Process Outsourcing (BPO) comes in. What was once viewed as a cost-cutting tool has evolved into a strategic advantage, providing businesses with the flexibility they require to remain competitive and resilient during volatile periods. (more…)

Not waving but drowning. People feel optimistic about the use of AI in the workplace … and swamped by it

Not waving but drowning. People feel optimistic about the use of AI in the workplace … and swamped by it

by • AI, News, Wellbeing

As the use of AI in the workplace continues to rise, new research from Henley Business School reveals that while optimism about AI’s potential is on the rise, so is the feeling of being overwhelmed by its rapid developmenAs the use of AI in the workplace continues to rise, new research from Henley Business School reveals that while optimism about AI’s potential is on the rise, so is the feeling of being overwhelmed by its rapid development. A poll of 4,640 adults across nearly 30 major sectors, commissioned by The World of Work Institute at Henley Business School, reveals that over half (56 percent) of full-time professionals feel optimistic about AI advancements, yet 61 percent admit they are overwhelmed by the pace of change. (more…)

Negative feelings about work continue to grow, especially for managers

Negative feelings about work continue to grow, especially for managers

by • AI, Flexible working, News, Technology, Wellbeing

People are becoming increasingly disengaged from work at a time when technological change is demanding more from them than everThe State of the Global Workplace: 2025 Report from Gallup frames a stark warning to business leaders and policymakers: people around the world are becoming increasingly disengaged from work at a time when technological change is demanding more from them than ever before. As artificial intelligence (AI) accelerates across industries, transforming everything from operations to communication, the human foundations of the workplace—employee engagement and wellbeing—are showing signs of deep strain. (more…)

Far from lightening the load, could AI lead to burnout?

Far from lightening the load, could AI lead to burnout?

by • AI, Comment, SF, Wellbeing

The idea of AI being able to lift some of the daily administrative burden off employees is appealing and it’s certainly a large part of the sales pitch of AI tech suppliers. But will it work?When speaking to leaders about the integration of AI into their businesses, one positive repeated to me in every conversation is ‘AI will lighten the load’. Workplace wellbeing is a recognised priority, with most businesses and organisations seeking to minimise stress and burnout and, ultimately, reduce costly sickness absence. The idea of AI being able to lift some of the daily administrative burden off employees is appealing and it’s certainly a large part of the sales pitch of AI tech suppliers. But will it work? (more…)

Only half of Europeans say they work in psychologically healthy workplaces

Only half of Europeans say they work in psychologically healthy workplaces

by • News, Wellbeing, Workplace

Only a little over half of employees across Europe believe they work in psychologically healthy workplaces, according to a new pollOnly a little over half of employees across Europe believe they work in psychologically healthy workplaces, according to a new poll from Great Place To Work [registration]. The research, which surveyed nearly 25,000 employees across 19 countries, highlights significant disparities between industries and regions, with the UK falling slightly below the European average. The authors argue that, while many organisations have recognised the importance of fostering mentally healthy workplaces, the survey suggests that progress remains slow. (more…)

Will AI really lighten the load to reduce burnout and improve our wellbeing?

Will AI really lighten the load to reduce burnout and improve our wellbeing?

by • Comment, Wellbeing

The idea of AI being able to lift some of the daily administrative burden off employees is appealing as a measure against burnout. But will it work?When speaking to leaders about the integration of AI into their businesses, one positive repeated to me in every conversation is ‘AI will lighten the load’. Workplace wellbeing is a recognised priority, with most businesses and organisations seeking to minimise stress and burnout and, ultimately, reduce costly sickness absence. The idea of AI being able to lift some of the daily administrative burden off employees is appealing and it’s certainly a large part of the sales pitch of AI tech suppliers. But will it work? (more…)

Outdated offices are sabotaging ‘return to office’ policies

Outdated offices are sabotaging ‘return to office’ policies

by • Comment, Flexible working, Technology, Workplace design

The debate over whether to return to the office or sustain a remote team has become one of the most significant workplace discussions in recent yearsThe debate over whether to return to office work or sustain a remote team has become one of the most significant workplace discussions in recent years. Companies are struggling to balance remote and in-office work, yet strict return-to-office (RTO) mandates are failing to deliver the intended results. While many assume the COVID-19 pandemic was the advent of hybrid work models, in reality, many businesses had already begun adopting flexible work arrangements before the pandemic accelerated the shift to remote working. (more…)

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