Search Results for: employee

Where flexible working employees really want to work? Starbucks.

Starbucks CafeLeaving aside the fact that most surveys are designed to further the commercial interests of the firms that commission them, most offer a deal of insight into what drives people and organisations, some of it unwitting. Most telling are often the specific details that lift the veil on the motivations and attitudes of individuals. So it was with a recent survey from Overbury that headlined on the idea that poorly designed offices hamper creativity, but also contained a question that was answered in a way which suggested that the place most staff would like to work would be something akin to their local Starbucks.

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Disabled employees twice as likely to be abused at work

BullyingEmployees with disabilities are twice as likely to be abused or mistreated at work by managers, colleagues and customers, according to research from Cardiff School of Social Sciences. The survey of 4,000 people found that around one in ten employees with a disability or a long-term illness suffered physical violence, verbal abuse or intimidation while at work, compared to just 4.5 per cent of other staff.  The research found that managers were responsible for 45 per cent of serious incidents of abuse, customers were responsible for 28 per cent and colleagues for 18 per cent of cases. Workers with a learning disability or mental health issue suffered more than those with a physical disability.

Generation Y employees see themselves as risk averse

Gen YThe Generation that put the Y in N-E-E-D-Y is the subject of yet another survey, this time one reporting that its members view themselves as less entrepreneurial and more risk averse than either Generation X (30-49 year olds) and the baby boomer generation (50-69). The survey of nearly 3,000 people by monster.com and Millennial Branding found that just under a third (32%) of Gen Y workers consider themselves to be entrepreneurial, compared to 41% of Gen X staff and 45% of baby boomers. Similarly 28% of Millennial respondents identified themselves as not being averse to risk compared to 40% of Gen X and 43% of boomers.

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Global confusion in managing employee “data deluge”

employee data

Over a quarter of employers worldwide do not know how their workforce potential is affecting the company’s bottom line. A new report by talent measurement solutions provider SHL suggests HR managers are overwhelmed by the volume of employee data and struggle to elicit meaningful insight that will help drive businesses forward and deliver results. “Our research shows that even though organisations measure employee performance, they have historically focused on efficiency data, like how well an employee is performing versus data that allows them to make a strategic talent decision,” said Ken Lahti, vice president, Product Development and Innovation, SHL.

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Employee burnout commonplace in third of UK companies

Burnout

Employee burnout is endemic within a third of UK organisations. According to new research from recruitment specialist Robert Half UK three out of ten (30 per cent) UK HR directors reported high levels of employee burnout, which rises to more than a third (35 per cent) for those in London and the South East and publicly listed companies. Two thirds (67 per cent) of UK HR directors cite “workload” as the primary reason for employee burnout, although this figure rises to three quarters (75 per cent) for large and 73 per cent for public sector companies. (more…)

Employee engagement proven to help retain staff

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The more engaged an employee the less likely they are to be looking for a new job, personnel experts have confirmed. According to the Chartered Institute of Personnel and Development (CIPD) quarterly Employee Outlook survey, of the 38 per cent of employees who say they feel engaged, just 7 per cent are looking for a new job, compared with a survey average of 20 per cent. But in a record low for the survey just 35 per cent of employees report feeling engaged, with just 29 per cent of public sector staff actively engaged, 37 per cent in the private sector and 41 per cent in the voluntary sector. (more…)

Rise of AI gives us a chance to rediscover a world beyond the screen

Rise of AI gives us a chance to rediscover a world beyond the screen

If scheduling, communication, analysis, and recall can be handled by AI that operates through conversation or ambient cues, the screen starts to look less essential and more habitual.Over the past three decades monitors have colonised desks in workplaces, homes and in public spaces, with the presence of a screen often signalling that something productive is taking place. This assumption may now be under quiet revision with implications for technology, management, and workplace culture. The growing maturity of artificial intelligence agents is having an incremental but significant impact on how we work. AI is now more capable of carrying context across tasks, acting independently, and responding through natural language, which is leading to the need for visual interfaces to be reduced. If scheduling, communication, analysis, and recall can be handled by systems that operate through conversation or ambient cues, the screen starts to look less essential and more habitual. (more…)

Jobs are getting better, but a quarter of people still think they are bad for their wellbeing

Jobs are getting better, but a quarter of people still think they are bad for their wellbeing

Although job quality appears to be on the rise, a quarter of UK workers - an estimated 8.5 million people - say their jobs have a negative impact on their wellbeingAlthough job quality appears to be on the rise, a quarter of UK workers – an estimated 8.5 million people – say their jobs have a negative impact on their mental health (25 percent) or physical health (24 percent), according to the CIPD Good Work Index 2025. The latest poll claims the negative impact of work on wellbeing has remained high for many people for the eight years the survey has been running, despite improvements for some employees on certain areas of job quality. The CIPD Good Work Index, which provides what the troubled trade association claims is the UK’s most in-depth annual survey of job quality, suggests that the strongest factors associated with unhealthy work are excessive workloads, stress, poor relationships with colleagues and the quality of line management. (more…)

Resistance to change is holding the UK back, report suggests

Resistance to change is holding the UK back, report suggests

There is a growing culture of resistance to change across the UK workforce, particularly among women, older employees, and public sector professionals.It used to be said that the UK was a nation of lions led by donkeys. Now it would appear that the country has become as stubborn as mules at every level. The new survey from Right Management claims there is a growing culture of resistance to change across the UK workforce, particularly among women, older employees, and public sector professionals. (more…)

Milan proves to be the perfect setting for an optimistic BCO conference

Milan proves to be the perfect setting for an optimistic BCO conference

Milan may not seem an obvious choice for the BCO conference. Turns out it was perfect for an increasingly optimistic sector, writes Anna KingIf anyone was asked to think of where to find the best examples of an office, I doubt very many people would reply ‘Milan’ but that may just be the reason that this year’s BCO conference was a resounding success. With Milan and its layers of history, culture, design and the vital ‘caffè’, we are reminded that workspaces are about so much more than function. A view certainly held by Amber Luscombe, Head of ESG at Oxygen, “This is my third BCO conference I was expecting more of the same, but the discussions have moved on with engaging speakers, stimulating conversations and a more positive – yet realistic –  outlook from the attendees. So many factors influence, surrounds and support good office design, from fostering a sense of belonging and community to wellbeing and nature and they were all on the table at Milan.” (more…)

How BPO enables business flexibility in rapidly changing global markets

How BPO enables business flexibility in rapidly changing global markets

What was once viewed as a cost-cutting tool, BPO has evolved into a strategic advantage, providing businesses with the flexibility they require to remain competitive and resilient during volatile periods.Global markets are changing at an unprecedented rate due to economic uncertainty, shifting consumer behavior, and technological breakthroughs. Businesses must be agile and able to adapt to market changes. This is where Business Process Outsourcing (BPO) comes in. What was once viewed as a cost-cutting tool has evolved into a strategic advantage, providing businesses with the flexibility they require to remain competitive and resilient during volatile periods. (more…)

The amenity trap: why more isn’t always better

The amenity trap: why more isn’t always better

In a competitive market with a growing focus on employee experience, landlords are under pressure to differentiate their buildings, and amenity is often the tool of choice. But more isn’t always better.Over the past decade, amenity has evolved from a ‘nice to have’ to a key part of any office building strategy. In a competitive market with a growing focus on employee experience, landlords are under pressure to differentiate their buildings, and amenity is often the tool of choice. But more isn’t always better. The most successful amenity strategies aren’t defined by volume, novelty, or trend. They’re defined by relevance: to the building, the occupier, and the wider market context. When poorly thought through, amenity can become a sunk cost. When well-executed, it can drive rental growth, increase tenant satisfaction, and support leasing velocity. (more…)