November 11, 2013
When sorry seems to be the hardest word, it creates a workplace trust gap

Harvard Business School recently identified that the advantage of the British habit of continuously apologising makes us seem more trustworthy. When it comes to subordinates, we’re less magnanimous. Just 5 per cent of UK employees receive an apology from their boss whenever they make a mistake, affecting levels of trust in leaders and employee engagement. The Global Leadership Pulse survey by The Forum Corporation warns managers that not taking responsibility for workplace gaffes is having a direct correlation to how much employees trust company leadership. This is because 49 per cent of managers and 24 per cent of employees believe that acknowledging personal mistakes is one of the key things leaders can do to inspire trust; and being able to trust your boss is very important for 93 per cent of the employees surveyed. (more…)














November 13, 2013
Working Time Directive – why the CBI calls for a permanent opt-out
by Pam Loch • Comment, Legal news, Workplace
The UK’s opt-out of the maximum 48 hour working week being proposed by the EU is yet again under the microscope. This follows the recent publication by the Confederation of British Industry (CBI) of a report which highlights the frustration felt by UK businesses regarding the Working Time Directive. “Our Global Future: The Business Vision for a Reformed EU”; focuses specifically on the continuing concerns for UK businesses around the extensive level of involvement EU legislation has on how they operate their business. It shows that the majority of businesses still favour the opt-out and the flexibility it provides. Interestingly however, many did not see the need to change the current entitlement to paid holidays or rest breaks. (more…)