December 21, 2018
Are open plan workspaces truly evil or is this just fake news?
A recently published paper describing the results of an academic study by Ethan S. Bernstein and Stephen Turban[1], both of Harvard, has become another unwarranted casualty of the debate within our industry and in the mainstream media on ‘open plan’ offices versus anything else. The researchers conducted two controlled studies in different organisations before and after a workplace refurbishment from dedicated cubicles to dedicated open plan (benching) neighbourhoods, and concluded that face to face interaction reduced significantly, while email and other digital communications increased in the new environment.