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KI Achieves FISP (S) Certification, reinforcing its commitment to sustainable and circular practices

KI Achieves FISP (S) Certification, reinforcing its commitment to sustainable and circular practices

KI has reaffirmed its long-standing commitment to sustainability by achieving the enhanced FISP (S) certification, building on over a decade of continuous accreditation under the Furniture Industry Sustainability Programme (FISP).KI has reaffirmed its long-standing commitment to sustainability by achieving the enhanced FISP (S) certification, building on over a decade of continuous accreditation under the Furniture Industry Sustainability Programme (FISP). As the only independently certified sustainability standard created specifically for the furniture sector, FISP represents the industry’s most comprehensive benchmark for environmental, social and economic best practice. KI first became FISP-certified in 2013. Its progression to the advanced FISP (S) standard in late 2025 demonstrates the company’s ambition to lead the industry toward more circular, transparent and future?ready product development. (more…)

New research highlights entrenched UK regional inequalities and policy hurdles

New research highlights entrenched UK regional inequalities and policy hurdles

New analysis from the Institute for Fiscal Studies (IFS) and partner universities suggests regional inequalities across the UK remain deep, persistent and shaped by a combination of economic, social and mobility factorsNew analysis from the Institute for Fiscal Studies (IFS) and partner universities suggests regional inequalities across the UK remain deep, persistent and shaped by a combination of economic, social and mobility factors, according to a symposium of research published this month. Researchers say disparities in earnings, productivity, educational opportunity and life outcomes continue to vary sharply between regions, with many places that were struggling two decades ago remaining comparatively disadvantaged today. (more…)

Addressing the problem of burnout in high stress industries 

Addressing the problem of burnout in high stress industries 

This article will explore the root cause of burnout, which often goes unnoticed and unaddressed. You will gain insights into what the early signs look like and how a sustainable workplace design can help reduce unnecessary strain on employees.What would happen if a bridge constantly supports a stream of traffic over time? No matter how robust or well-built it is, there will come a time when the materials begin to strain, revealing cracks and deeper structural issues.  Now, high stress industries tend to operate in a similar manner. Employees, acting as the bridge, may crumble under the continual weight of increasing workloads. Inevitably, burnout awaits at the end of the rope, something which serves as a warning of an overextended system.

This article will explore the root cause of burnout, which often goes unnoticed and unaddressed. You will gain insights into what the early signs look like and how a sustainable workplace design can help reduce unnecessary strain on employees.

 

 

Burnout As a Signal of Systemic Imbalance 

For the longest time, burnout has been viewed as an individual failure to cope. However, the fact that this condition is so persistent across industrial sectors reveals something far more structural.

Personal resilience, or lack thereof, becomes secondary when exhaustion and disengagement are reported across roles and sectors. By this stage, burnout has turned into a system-level signal that organizational demands have drifted out of alignment with human capacity.

A 2025 report showed that 72 percent of employees reported moderate to high levels of work-related stress. This marked the highest figure recorded in the past six years. Another independent research conducted the same year discovered that 66 percent of employees were experiencing some form of burnout.

The truth is that certain industries are known to be high-stress, including education, healthcare, emergency services, finance, and technology. When burnout is reported across these, it’s a sure sign that the operating models are relying on endurance rather than sustainability.

Since time pressure and emotional labor are treated as inherent to such sectors and the roles therein, burnout goes largely unaddressed. Common indicators of systemic imbalance include:

  • Workloads remain high despite changing demand cycles.
  • Recovery time is treated as optional.
  • Professionals are given high responsibilities with limited control or discretion.
  • Crisis conditions become normalized, masking long-term risk.
  • Moral and emotional strain occur, especially where workers cannot meet professional standards consistently.

Interestingly, burnout first appears among the most capable employees, those most invested in the outcomes. This should ring alarm bells, but sadly, many continue to see it as an individual issue. It’s time to understand that burnout is an early warning that the system itself is operating beyond sustainable limits.

 

How Workforce Shortages Intensify Burnout Cycles 

It’s important to note that high-stress industries also suffer from workforce shortages alongside burnout. This means the two are not separate challenges. When staffing levels are inadequate, the result is sustained pressure on remaining employees, no matter the market demand.

Staffing gaps go beyond redistributing work. They reshape job conditions in such a way that burnout only gets worse. The scale of this problem is most evident in the healthcare sector. As per a 2025 report, 72 percent of hiring professionals reported ongoing staffing shortages in their facilities.

What’s more is that such conditions are expected to continue in the near future. When more than two-thirds of managers cannot find enough qualified applicants to fill their vacancies, we can understand that the problem is real.

Under such circumstances, burnout tends to intensify through the following mechanisms:

  • Workloads don’t get reduced, just redistributed. The remaining staff have to work harder to complete the additional tasks generated due to high demand.
  • The work environment continues to stay fast-paced and high-stakes.
  • Experienced staff members spend more time covering direct services and less on mentoring or decompression.
  • Since shortages persist, the workforce doesn’t get replenished properly.
  • As the existing employees strain under pressure, that in itself fuels burnout and attrition rates.

 

Rethinking Talent Pipelines in High-Stress Sectors 

If organizations operating across high-stress industries are somehow able to replenish and sustain their workforce, that should provide some relief from burnout. The problem is that traditional talent pipelines, particularly in sectors like healthcare, emergency services, and education, were built for linear careers and predictable demand.

Under prolonged pressure, these models struggle to respond quickly enough. As a result, existing staff members are left to absorb the ongoing gaps. Many organizations are now reconsidering how people enter demanding professions in the first place.

In other words, many have decided not to rely solely on early-career entrants. Mid-career transitions and return-to-practice routes are also becoming a part of broader workforce strategies. For instance, in healthcare, career changers with a university degree in other disciplines can also pick up nursing training.

Within this context, online second-degree accelerated BSN programs have emerged as one example of how talent pipelines are being restructured. These programs lead to a Bachelor of Science in Nursing, the standard qualification for registered nurses.

As Elmhurst University shares, students with a prior Bachelor’s in any other discipline will earn their basic nursing degree within 16 months. The online structure addresses burnout in ways that traditional programs may not, as follows:

  • Trainees can stay partially employed while they complete their coursework.
  • The workforce across crucial, high-stress sectors can be replenished faster.
  • Candidates across different regions and demographics can have access to learning.
  • Organizations are able to avoid cyclic depletion caused by pulling staff out for upskilling or retraining.

Such adaptations can reduce the duration and intensity of understaffing across high-stress sectors. However, pipeline flexibility alone cannot resolve burnout. Parallel improvements in workload design and staffing support are also needed. Otherwise, the system already operating beyond sustainable limits will keep feeding itself.

 

Moving From Wellbeing Rhetoric to Sustainable Work Design 

Addressing burnout through well-being initiatives has become commonplace across high-stress industries. The world is all too familiar with wellness apps and stress management workshops. These interventions do provide short-term relief for individuals. However, they do little to tackle the root of the problem: systemic drivers such as chronic understaffing and excessive workloads.

According to Gallup’s State of the Global Workplace 2025 report, only 33 percent of employees worldwide said they were thriving. 58 percent were struggling to cope, and 40 percent even experienced significant stress “a lot of the previous day.” Such trends cut across sectors, showcasing that burnout and disengagement are not merely isolated personal challenges.

The need of the hour is sustainable work design that addresses how work is structured and paced. Key elements of this include the following:

  • Realistic workload distribution to ensure tasks are aligned with staffing levels and capacity
  • Predictable scheduling that reduces last-minute changes, which could erode recovery time
  • Built-in recovery periods to protect rest as a structural requirement
  • Clarity of roles to prevent overload that results from blurred responsibilities
  • Feedback loops that adjust workflows before the strain escalates

This type of design views burnout as a signal of system failure, rather than an individual employee’s weakness. High-stress industries cannot afford to consider this design as an optional enhancement.

The same is critical to stabilizing teams and protecting workforce capacity so as to mitigate long-term burnout. This is especially important as recent research has emphasized that organizations need to adapt workforce structure and skills to evolving demands.

With that being said, organizations also need to factor in anticipated future pressures, not just current workforce strain. This means the next frontier lies in intelligent workforce design. It would include predictive workload modeling and cross-training of teams for flexibility.

As digital tools and remote learning expand access, changes in workplace policy and culture can help prioritize sustainable work practices. This is crucial because the future of high-stress industries depends on proactive, structural solutions if burnout is to become a thing of the past.

How healthcare leaders can enhance their business acumen

How healthcare leaders can enhance their business acumen

Healthcare leaders need to enhance their business acumen if they want to run successful practices without losing sight of the people they’re called to care for.No one enters into healthcare looking forward to dealing with budgets, profit margins, or return on investment. They do it because they want to make a difference. Still, the reality is hard to ignore. Great care depends on great decisions. And many of those decisions require more than just clinical expertise. They require business acumen. This means a balanced mix of financial savvy, strategic thinking, and real-world insight.

But can healthcare leaders do without this skill? Probably not. According to the American College of Healthcare Executives (ACHE), problems with finances ranked second in the list of concerns for hospital CEOs in 2023.

The message couldn’t be clearer. Healthcare leaders need to enhance their business acumen if they want to run successful practices without losing sight of the people they’re called to care for.

 

 

Is Business Acumen Essential for Healthcare?

Short answer? Yes. But let’s look at why.

When we talk about business acumen, we’re really talking about the ability to make smart decisions that keep the door open.

For healthcare leaders, this goes way beyond spreadsheets. It’s about seeing the whole picture: patient needs, team dynamics, financial sustainability, and the entire ecosystem of your healthcare organization.

And yes, this matters. A lot. In fact, the World Economic Forum clearly ranks business acumen as the No.1 skill every people leader needs, with almost 90% of chief people officers saying it is their top priority in the coming months and years.

While this data applies across industries, it’s no less relevant in healthcare. In other words, knowing how the business side works is no longer optional. It’s expected.

To put things in their proper perspective, without business acumen, you might provide great care, but would you be around to provide it next year or the year after?

 

How to Enhance Business Acumen as a Healthcare Leader

So, how can you enhance your business acumen as a healthcare leader? And no, you don’t need a four-year MBA. Here are practical tips that can work in your healthcare system.

Listen to Your Patients

Your patients aren’t just the people you provide with healthcare services; they’re also your customers. And you know the good thing about customers, feedback from them is gold for business development. So, listen to them.

Paying close attention to what your customers are saying helps you spot gaps in your services. Do they complain about access to telehealth? Perhaps some mention how hard it was to get a follow-up appointment. Insights like these help you fix processes, reduce complaints, and improve outcomes.

We saw a good example of this in 2024, when employers reported growing interest in expensive obesity medications, including GLP-1s. Tuning into patients’ conversations will tell you whether to expand your services in this area or not. It’s like using patient engagement to drive business strategy.

 

Take Specialized Courses

While listening to patients will give you insights into the direction your practice can take, alone, it’s not enough. You can take things a step further by considering a structured environment where you can learn the skills to do the business of healthcare better.

The good news? You don’t have to do another four-year course for this. There are accelerated online programs for working healthcare professionals that you can do to enhance your business acumen.

Take MSN-MBA dual degree online programs, for example. These programs teach you how to both oversee clinical operations and establish policies and processes for better patient care results.

What’s more? According to Spring Arbor University Online, programs like these give you two Master’s Degrees in just two years and five months. And you don’t have to quit your job, too.

You can also consider short courses or weekend workshops on healthcare finance for non-financial managers. In this case, the goal is not to become an expert but to ‘speak the language’ so that you know what to look out for when running a healthcare practice.

 

Find Mentors

Finding a mentor is a secret advantage that not many people use. These are people who’ve been where you are now and are where you want to be in the future. Of course, they’ve likely experienced some of the challenges you’re currently facing and are in the best position to tell you what to do.

Experiencing high turnover rates in your clinic? A mentor can tell you how to make them stay.

According to a 2024 study published in the Journal of Healthcare Leadership, healthcare professionals who participate in mentorship programs report increased leadership awareness, better coping with stress, and improved confidence as leaders. The benefits are self-explanatory.

 

Follow Industry News

One final way to stay on top of your business acumen skills is to keep abreast of industry news. Why? Because the world of medicine moves fast.

Take 2025, for example. Probably one of the biggest healthcare industry trends was artificial intelligence (AI). PWC even predicted that it will power the future of medicine, with 77% of healthcare executives making it a top priority investment for the near future.

Now imagine you’re not paying attention to industry news and don’t have this information. You’ll be left behind while others leverage AI tools to make data-backed decisions.

 

Bottom line? Stay on top of things. Even if it’s one solid newsletter, subscribe to it.

 

Building Your Business Acumen in Healthcare

Managing a healthcare facility is tough work. You’ve got to make sure that the numbers add up while at the same time, ensuring that patients get the best possible care. Enhancing your business acumen is one of the most effective ways to make this work. Hopefully, the points discussed in this article have shown you how to do just that.

It’s important to point out that this doesn’t happen overnight. It’s a slow and thoughtful process, but one that pays off at the end. The best way to go about it is to pick one strategy and work on it. Once you start seeing results, you move on to the next.

Your patients, your team, and your healthcare operations will thank you for it.

Time to admit we were wrong about Canary Wharf and other business districts

Time to admit we were wrong about Canary Wharf and other business districts

There was a time during and after the pandemic when it looked like time was up for the world’s major business districts. For a start Canary Wharf looked like it would need to completely reinvent itself as firms started to relocate to smaller more central premises. Instead of housing tenants such as HSBC it would focus on becoming a mixed-use space with more homes and leisure facilities. Hell, we even published a feature setting that all out ourselves. But it’s funny how things turn out. The latest news is JP Morgan’s announcement of a vast new headquarters building in the area. The bank, already one of the largest employers in the UK financial sector, has confirmed plans for a three million sq ft tower on the waterfront that will accommodate 12,000 staff and represent an investment estimated at £3 billion. (more…)

Shift to a low carbon economy could create millions of jobs but risks widening global divides

Shift to a low carbon economy could create millions of jobs but risks widening global divides

The shift to a low carbon economy is expected to reshape labour markets across the world over the next five years, with almost 14.4 million jobs set to be affected by 2030The shift to a low carbon economy is expected to reshape labour markets across the world over the next five years, with almost 14.4 million jobs set to be affected by 2030, according to a new report from the World Economic Forum. The research suggests that while 2.4 million roles will be phased out, the emergence of new industries and technologies will generate around 12 million new positions, resulting in a net gain of 9.6 million jobs. Yet the report warns that the scale of disruption, combined with persistent economic and geopolitical pressures, could deepen existing inequalities both within and between countries. (more…)

Employers increasingly see AI as a way of reducing headcount

Employers increasingly see AI as a way of reducing headcount

UK firms are bullish about the use of GenAI but their employees are not so certain, according to a new pollOne in six (17 percent) employers expect AI to shrink their workforce over the next year, with junior roles most at risk, according to the CIPD’s latest Labour Market Outlook which surveyed over 2,000 employers on their hiring, redundancy and pay plans.  Of those, almost two thirds (62 percent) believe that clerical, junior managerial, professional or administrative roles are most likely to be lost because of AI. The risk is highest in large private sector firms, where one in four (26 percent) expect headcount to fall, compared with 17 percent in the private sector overall and 20 percent in the public sector. (more…)

Most people now use unapproved AI tools despite security and privacy risks

Most people now use unapproved AI tools despite security and privacy risks

A new poll from Microsoft suggests that most UK employees are now using consumer AI tools at work without approval, raising growing concerns about data privacy and cybersecurityA new poll from Microsoft suggests that most UK employees are now using consumer AI tools at work without approval, raising growing concerns about data privacy and cybersecurity. According to the research, 71 percent of UK workers have used or tried unapproved “Shadow AI” tools for work purposes, with more than half (51 percent) doing so on a weekly basis. These tools are often used for writing reports and presentations, drafting communications, and even handling finance-related tasks. (more…)

Return to office policies now more common, but raise people’s expectation of better workplaces

Return to office policies now more common, but raise people’s expectation of better workplaces

The news that Microsoft has introduced a formal hybrid working policy has sparked the usual pointless to and fro on social media about return to office policies, but it would seem for a growing number of firms and their employees, the debate is overThe news that Microsoft has introduced a formal hybrid working policy has sparked the usual pointless to and fro on social media about return to office policies, but it would seem for a growing number of firms and their employees, the debate is over. According to new global research from JLL, 72 percent of employees now view attendance requirements in a positive light, but this shift comes with heightened expectations for workplace quality, flexibility and wellbeing. (more…)

Workstories joins forces with Roger Lewis to shape the future of British furniture design

Workstories joins forces with Roger Lewis to shape the future of British furniture design

Workstories has announced a merger with Roger Lewis, the renowned specialist in precision joinery and upholstery. The move strengthens the company’s position in British furniture design and manufacturing while broadening its market offering. Over the past twelve years, Workstories has enjoyed sustained growth, featuring in the 2024 Financial Times list of Europe’s long-term growth champions as the fastest-growing UK manufacturer. The addition of Roger Lewis to the portfolio supports Workstories’ vision for quality, sustainable British design and growth, reinforcing its commitment to customer service, expanding expertise, and delivering industry-leading products. (more…)

Cities must embrace the radical retrofit of buildings to meet future challenges

Cities must embrace the radical retrofit of buildings to meet future challenges

The Radical Retrofit report by Economist Impact, supported by JLL, argues that making cities more sustainable and resilient will depend on retrofits that improve safety, health and accessibility, while also driving economic valueAs cities continue to grow, the pressure on infrastructure, resources and the environment is intensifying. A new global study warns that urban centres must move beyond new construction and reimagine the buildings they already have. Retrofitting – enhancing and upgrading existing structures -is emerging as a key strategy to cut emissions, improve energy performance and boost urban liveability. The Radical Retrofit report by Economist Impact, supported by JLL, argues that making cities more sustainable and resilient will depend on retrofits that improve safety, health and accessibility, while also driving economic value. Though still in its early stages, the movement is gaining traction across global cities such as Singapore, New York, Paris and Dubai. Yet the pace must accelerate dramatically from today’s retrofit rate of 1 percent per year to at least 3 percent to align with net-zero goals. (more…)

Office utilisation reaches equilibrium, and demands a rethink of workplace strategy

Office utilisation reaches equilibrium, and demands a rethink of workplace strategy

The British Council for Offices (BCO) has published a new report which claims that while office utilisation rates have stabilised, there has been a fundamental shift in how offices are usedThe British Council for Offices (BCO) has published a new report which claims that while office utilisation rates have stabilised, there has been a fundamental shift in how offices are used, with major implications for developers, investors and occupiers. The report, authored by Nigel Oseland of Workplace Unlimited, shows that the long-standing benchmark of 80 percent office utilisation is no longer fit for purpose. Post-pandemic data suggests a more realistic, but nevertheless conservative, figure of 66 percent equating to an effective density of 15 sq. m per occupant, up from the previous 12.5 sq. m. This recalibration reflects a maturing flexible working model that empowers organisations to right-size their space, reduce waste and enhance employee experience. With high-profile organisations in financial services and the public sector under the spotlight for space misalignment, the report offers timely, evidence-based guidance for the sector. (more…)