July 17, 2024
How IT Simplification creates a superior Digital Employee Experience
The workplace continues to evolve rapidly, with the shift to hybrid models now featuring heavily in employees’ expectations. Indeed, a recent global study of workers from 11 countries, including the UK, shows 44 percent of employees prefer hybrid work. This new chapter in workplace dynamics could explain Gartner’s recent research, which has shown a growing focus on the Digital Employee Experience (DEX). The findings revealed that by 2025 half of IT organisations will have a DEX strategy, up from just 20 percent in 2023. DEX refers to the quality of employees’ interactions with technology in their work environment, and as remote work becomes the norm, a seamless DEX is crucial. More →
July 19, 2024
Book review: Workspace Made Easy
by Mark Eltringham • Comment, Facilities management, Property, Workplace design
There’s a dog-eared, yellowing paperback on my bookshelf called Understanding Offices. Written by Joanna Eley and Alexi Marmot, it dates from 1995. It is a handbook for everybody who needed to know how to develop a workplace strategy during the infant phase of the digital and cultural revolution of the late 20th Century. I used to refer to it all the time, but now it serves mainly as a reminder of how much has changed over the past thirty years, and also how little. More →