Search Results for: happiness

Small businesses are aware of benefits of using AI, but don’t know where to start

Small businesses are aware of benefits of using AI, but don’t know where to start

by • AI, Business, News

According to a new poll from hiring platform Indeed, around a third of small businesses are scared to implement AI, despite acknowledging the many apparent benefits of doing soAccording to a new poll from hiring platform Indeed, around a third of small businesses are scared to implement AI, despite acknowledging the many apparent benefits of doing so.  According to Indeed’s survey of 1,000 business leaders at British small businesses, 41 percent of small firms want to integrate the technology into their business, but don’t know where to start. This paralysis means that small businesses – which make up  over 99 percent of the nation’s total businesses – are missing out on improvements to costs, efficiency and overall work satisfaction that they themselves say it can bring about, the report argues. More →

Arts and crafts boost personal wellbeing more than work, study finds

Arts and crafts boost personal wellbeing more than work, study finds

by • News, Wellbeing

A new study suggests that engaging in arts and crafts activities can significantly enhance personal wellbeing, offering greater benefits than traditional employmenA new study suggests that engaging in arts and crafts activities can significantly enhance personal wellbeing, offering greater benefits than traditional employment. The research, conducted by a team from Anglia Ruskin University and published in the journal Frontiers in Public Health, found that activities like pottery, painting, knitting, and woodworking can increase life satisfaction, happiness, and the sense that life is worthwhile. These findings suggest that arts and crafts, often seen as mere hobbies, could be a powerful tool for improving mental health and wellbeing on a broad scale. More →

Book review: Workspace Made Easy

Book review: Workspace Made Easy

by • Comment, Facilities management, Property, Workplace design

Workspace Made Easy by Kursty Groves and Neil Usher offers a step-by- step-guide through the complexities of creating and implement a workplace strategy from first principles through to occupying a space and changing it over timeThere’s a dog-eared, yellowing paperback on my bookshelf called Understanding Offices. Written by Joanna Eley and Alexi Marmot, it dates from 1995. It is a handbook for everybody who needed to know how to develop a workplace strategy during the infant phase of the digital and cultural revolution of the late 20th Century. I used to refer to it all the time, but now it serves mainly as a reminder of how much has changed over the past thirty years, and also how little. More →

Majority of working parents say they would look for a new job if they were required to travel

Majority of working parents say they would look for a new job if they were required to travel

by • News

New research among working parents claims that three quarters (74 percent) would look for a new job if they were asked to travel to a central office five days a week.New research among working parents claims that three quarters (74 percent) would look for a new job if they were asked to travel to a central office five days a week. The study, undertaken by International Workplace Group among more than 1,000 parents in hybrid working roles, highlights that 83 percent said they were better parents as a result of the flexibility offered by hybrid working. 89 percent say they are closer to their children and are more present (92 percent), while 86 percent say their family’s quality of life has improved. More →

British Council for Offices Chief Executive Richard Kauntze to step down in summer 2025

British Council for Offices Chief Executive Richard Kauntze to step down in summer 2025

by • News

After soon-to-be 25 years of serving as Chief Executive for the British Council for Offices, Richard Kauntze will be stepping down in summer 2025. His successor will be appointed by the BCO Presidential Team in due course. More →

Secret AI cameras have been tracking the emotions and demographics of rail passengers

Secret AI cameras have been tracking the emotions and demographics of rail passengers

by • AI, News

Thousands of unsuspecting train passengers in the UK have had their emotions and demographics recorded by hidden AI camera systems at major stations, a new report revealsMany thousands of unsuspecting train passengers in the UK have had their emotions and demographics recorded by hidden AI camera systems at major stations, a new report reveals. The news, raising serious privacy concerns, comes after a freedom of information request by Big Brother Watch. For over two years, Network Rail, the company overseeing Britain’s railway infrastructure, conducted a covert trial program at key stations like London’s Waterloo and Euston, Manchester Piccadilly, and others across the country. More →

Since the pandemic, people now work six fewer months over the course of their lives

Since the pandemic, people now work six fewer months over the course of their lives

by • News, Wellbeing

As the UK government warns that the state pension age might need to rise, a new report from the the International Longevity Centre UK (ILC) claims that, between 2019 and 2022, people’s work span in the UK fell by 6 months. The report argues that, to enable more people to stay healthy and be in work for longer, the next government should invest more in preventing ill health, supporting people to stay in work and building healthier behaviours. More →

Wellworking recognised as one of the UK’s Best Places to Work

Wellworking recognised as one of the UK’s Best Places to Work

by • Company news

Wellworking, an award-winning UK supplier of home and office furniture and specialist in workplace wellbeing, has been recognised as one of The Sunday Times Best Places to Work 2024. This prestigious nationwide workplace survey celebrates Britain’s top employers, and highlights where employee happiness and wellbeing is prioritised. More →

How to personalize customer service correspondence via email

How to personalize customer service correspondence via email

by • Company news

Alt text: A woman sitting at a cafe, listening to one of the people inside talk about customer service correspondence via email.

Personalised customer service is no longer just a bonus; it’s a necessity in today’s market. With the digital space being the new frontier for customer interactions, emails have become a significant part of maintaining strong customer relations. Crafting email correspondence that feels personal and attentive can distinguish your brand and foster lasting customer loyalty. Keep reading to find out how personalization can transform your approach to customer service via email. More →

Stress, anxiety and a beamish response to it all

Stress, anxiety and a beamish response to it all

by • Comment, Legal news, Workplace

Stress, uncertainty and the medicalisation of dissatisfactionWe now have a policy of not offering ourselves as an outlet for any of the deluge of comment pieces and surveys that are published each year to accompany the various days – and increasingly weeks and months – dedicated to certain conditions like stress and anxiety. They are a gift both to and from the PR industry. This is largely because we cover such issues year round so don’t feel the need to add to the PR feeding frenzy they generate. Whatever you make of the findings of the reports and others like them, even cynics would have to acknowledge they tap into an unmistakable feeling that work is not as enjoyable as it should be. More →

When you empower your colleagues, you’re delivering excellence for them and your clients

When you empower your colleagues, you’re delivering excellence for them and your clients

by • Business, Comment, Wellbeing

The level of engagement within a company’s workforce significantly impacts clients satisfaction and its bottom line. Recent research by Gallup shows that teams with high levels of engagement enjoy a 10 percent uplift in client loyalty and a 23 percent increase in profitability compared to low-engagement teams. Empowering colleagues with learning and development programmes can dramatically improve their engagement with a business. Supporting them in this way is crucial if you want them to deliver excellence. When people are encouraged to own their careers, they care more about the outcomes of their work, which translates into exceptional productivity and happy clients. More →

The office of the future is a dream of the answers to current problems

The office of the future is a dream of the answers to current problems

by • Features, IN Magazine, Workplace design

We’re often shown some Office of the Future that on closer inspection turns out to be a hyper-realised version of The Office of the PresentLewis Carroll’s second best known work The Hunting of the Snark is a long nonsense poem that describes the pursuit by a group of adventurers of an elusive creature called a Snark. This turns out to be a much more dangerous Boojum when it is finally seen, causing one of the crew members to vanish. The poem may or may not be an allegory for the pursuit of happiness but it could easily be about our pursuit of anything elusive, imaginary or ephemeral. More →

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