Over two fifths (41 percent) of businesses have emphasised the need for people to work in a physical workspace such as an office over the past year, according to a new poll from the British Chambers of Commerce (BCC). While most of the firms (67 percent) who require onsite working say it hasn’t impacted recruitment or retention, one in ten relevant businesses (9 percent) have seen staff leave in response. (more…)

Employers are expected to face major implementation hurdles as the government’s new Employment Rights Bill begins to reshape workplace practices. A survey by HR software provider Ciphr suggests that improved access to flexible working is likely to be the most difficult provision to manage. In a poll of 300 HR decision-makers across the UK, 22 percent said that changes to flexible working arrangements—making it the default where practical—would present the biggest challenge in terms of time, resources and cost. Respondents also raised concerns about stronger legal protections for workers involved in industrial action (21 percent) and the extension of the employment tribunal claim window from three to six months (17 percent). (more…)

A new study of a large Turkish call centre provides fresh evidence that working from home can improve productivity and workforce diversity — though in-person onboarding remains crucial to long-term success. The research, conducted by economists from King’s College London, Stanford, the Paris School of Economics and the EBRD, examines Tempo BPO, a Turkish business process outsourcing company that moved fully remote in 2020. The authors include well-known remote work researchers Nick Bloom and Steven Davis, alongside Cevat Giray Aksoy, Victoria Marino, and Cem Ozguzel. (more…)