Search Results for: job satisfaction

‘Time to bin SLAs’ as IT buyers focus on costs over benefits

‘Time to bin SLAs’ as IT buyers focus on costs over benefits 0

????????????????????More than half of the UK’s technology buyers claim that their main focus when procuring IT services is on keeping down costs rather than achieving specific benefits for their business, according to a report from technology company MooD International. The report, based on a study of just 160 IT directors and managers, also claims that revenue generation and growth are named as the most important initiatives by the remaining 48 percent. Over three quarters (76 percent) of respondents said that their firm’s expectations are not aligned with what suppliers believe they are contracted to deliver. The report claims this mismatch can be traced back to service level agreements (SLAs). While 77 per cent of suppliers focus on business benefits to a great or reasonable extent, 64 per cent of contracts are either entirely or mainly measured on transaction based SLAs.

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Happiness and wellbeing must be at the heart of the economy finds new report

Happiness and wellbeingTo mark International Day of Happiness, a major new report has revealed that a country’s GDP fails to reflect levels of people’s happiness, which, it says, “are not easily reducible to monetary values”. Wellbeing and policy was commissioned by the Legatum Institute, which established the Commission on Wellbeing and Policy to advance the policy debate on social wellbeing and is chaired by the former head of the civil service Lord Gus O’Donnell. It finds there is growing recognition that the measures of a country’s progress need to include the wellbeing of its citizens. The report adds that with job satisfaction on a long-term downward trend in most advanced countries, and people ranking time spent with their manager as among their least happy moments in the day, there’s a lot more employers can be doing to address levels of wellbeing and happiness at work.

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Unhappy Gen Y talent will move on this year, if you fail to keep them engaged

Uunhappy Gen Y talent will move on this year if you're not carefulThe January Blues can be a major headache for employers, as it tends to be a time when staff consider moving on. In fact, more than a third of UK workers are already planning to change jobs at some point in 2015.[1] Factors including low motivational levels and the feeling of a need to take action combine to provide favourable conditions for job movement among employees. Keeping Generation Y talent is a particular area of concern for management, with a recent study revealing over half of these employees will expect to have moved on from their current employer within two years.[2] The fact is that Gen Y employees are simply not prepared to stay in jobs that make them unhappy.

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The business case for green building widens to cover wellness and productivity

office designThe debate about the economic, commercial and social benefits of green building design continues to evolve rapidly. Where once it was primarily focussed on environmental issues and related cost savings, the world’s major champions of eco-building are now making the case for sophisticated building design that has a broader range of benefits for organisations and individuals. The most significant report in this regard for some years has just been published by the World Green Building Council (WorldGBC). Its study Health, Wellbeing and Productivity in Offices: The Next Chapter for Green Building offers “overwhelming evidence” for the ways in which office design significantly impacts the health, happiness, wellbeing and productivity of people.The report covers a wide range of that influence the wellness, job satisfaction and performance of office workers. It identifies the ways in which these undoubted benefits add a new layer of sophistication to the case for organisations to invest in better, healthier and greener buildings.

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Employers unready to meet demand for flexible working in UAE, claims report

flexible workingAccording to a new survey from YouGov and Citrix, office workers in the United Arab Emirates are almost universally aware of the benefits of flexible working and increasingly demand it from their employers. Yet under a quarter of organisations ‘encourage and enable’ employees to work away from their main place of work routinely.  The report claims that 94 percent of the 800 UAE office workers who took part in the study say they would feel less stressed, be more productive and achieve better balance between work and family responsibilities if they were given the freedom to work flexibly outside of the office. As a result, demand for flexible working has increased by 20 per cent since an equivalent report in 2013, with many UAE workers also indicating that the ability to work from anywhere would significantly increase their job satisfaction. In contrast, only 23 percent of the businesses surveyed fully ‘encourage and enable’ employees to work from anywhere, using any device.  (more…)

Office design should meet the basic human needs of workers, claims report

office design at Google ZurichDesigners can install sleep pods, slides and play areas in an effort to create a cool office, but the problem is that for every renowned Google campus are countless stuffy offices with fluorescent lighting and cramped, crowded conditions.  When you drill right down to it office workers want those responsible for office design to meet their basic human needs; with more natural light, effective heating and air conditioning and the better use of office space. This is according to the results of a survey by Steelcase of more than 800 office workers across the UK to mark the beginning of Clerkenwell Design Week. It found that despite British workers appreciating the latest technology and high-quality office design, better lighting and more control over temperature settings would be a big step forward towards their dream office.

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The business of workplace design and management; new issue of Insight is now available

Flexible workingIn the latest Insight newsletter, available to view online; Mark Eltringham lists just seven of the ways in which flexible working may have actually made our lives more rigid; expectations for rising rents as demand for commercial property reaches the highest level since before the financial crisis; ‘Walkie Talkie’ skyscraper signs up two new tenants; and the BCO names London and the South East’s best recently refurbished examples of workplace design. The idea that staff find greater job satisfaction when they work in environmentally friendly surroundings is challenged by a new study; while another report claims that wearable technology could be a boast to productivity; and the CIPD warns that rigid organisational hierarchies hamper the development of management and leadership skills within the workplace. To automatically receive our weekly newsletter, simply add your email address to the box on the home page.

Employers that fail to act on engagement findings ‘demotivate staff’

Employers that fail to act on engagement findings may demotivate staffWhen carrying out employee engagement surveys, employers are not asking the right questions that pinpoint exactly what actions need to be taken. This often results in a failure to act on their findings, which can then lead to higher levels of dissatisfaction amongst staff who have shared their thoughts without seeing any outcome. This is according to a review by software specialist Head Light, which has identified 12 factors which fundamentally impact on how people feel about their work and their employer. These are: wellbeing; motivation; reward and recognition; involvement; autonomy; teamwork and collaboration; purpose and meaning; relationships; trust; career/personal development; communication and performance management. It claims that engagement can be improved at each level of an organisation by asking employees about these 12 factors and then providing senior executives, line managers and individuals with a personalised list of manageable actions. (more…)

IT managers yet to accept the whole challenge presented to them by BYOD

hands with smartphones and tablet pcHow exactly does an employee’s convenience trump an organisation’s need for control? That’s the debate corporations are facing when it comes to managing the ‘Bring Your Own Device’ trend. BYOD allows employees to use their personal mobile products for business. In 2012, IBM decided a majority of their workforce could use their own phones and tablets for work purposes, but the company had high concerns about security, according to a report in the MIT Technology Review. They needed to quickly find solutions to the problem instead of fighting the inevitable. So given the inevitability of BYOD and the lack of control that accompanies it, what is the upside for businesses and how does an IT department ready itself for the BYOD challenge?

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‘Beleaguered’ UK workforce is poorly motivated and unproductive

UK workers are lacking motivation and job satisfaction, with over half either feeling neutral or unhappy about going to work most days, only one in four very satisfied with their jobs and 20 per cent who dread going to work. According to a new report, ‘The Forgotten Workforce’ a series of blows to UK workers, including cuts to their working hours, increasingly inconsistent working patterns, pay freezes, and introduction of zero hours – coupled with little or no investment in technology to support employees – has led to a UK workforce lacking morale and disengaged from the business. An efficient business needs an efficient workforce. If this cycle continues, businesses will face increasingly poor productivity and the UK economic recovery will suffer warns the report. (more…)

UK staff showing higher levels of happiness – except those in finance sector

Happiness at work in increasingFresh evidence that those working within the financial sector must be in it for the money as, following the news earlier this week that they get the least amount of sleep, they’re also the most unhappy with their work. A third (32%) describe themselves as unhappy at work compared to the 78 per cent of those working in sales, media, and marketing who class themselves as happy. Overall, the number of British workers who are happy at work has jumped by a fifth (20%) compared to this time last year according to Office Angels’ ‘Happiness at Work’ study. More than half (56%) of workers stated they were happy at work during quarter two 2013, compared to just a third (36%) during quarter two 2012.  (more…)

Employee engagement, not fear, behind the fall in staff turnover

Job satisfaction and engagement could be real reasons for low staff turnoverExplanations for a marked fall in employee turnover have largely attributed it to the recession, which, it’s been suggested, has led cautious employees to prefer to stay put in a secure position, rather than risk losing their place in an uncertain job market. However new data published today from the CIPD’s Megatrends research project suggests a more positive picture. The proportion of workers leaving their employer at any given time fell by over two fifths between 1998 and 2012, long before the downturn took hold. And the good news for those concerned with improving the quality of the workplace environment is that increased job satisfaction and improved levels of employee engagement could play a significant role.. (more…)