December 7, 2021
Negative digital experiences contributing to the Great Resignation
According to a new report findings unreliable IT service and equipment (in-office or remote) was the third most influential factor for employee turnover or burnout, behind poor salary and an unhealthy work culture. Almost 20 percent of all respondents would opt to leave their job because of a poor IT experience. The Digital Sabotage & The Great Resignation report from Nexthink claims that the digital employee experience has implications for productivity, talent referrals, employee retention and customer satisfaction. More →
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The long-term impact of COVID-19 on the economy (and the gig economy) will not be clear for some time. But in the UK, the easing of pandemic related restrictions has coincided with significant labour shortages and the driving up of wages. 
While society has become more aware of psychological abuse in intimate or family relationships, psychological abuse in the workplace is more common and complex than we think, according to new research from 
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If a robot worker makes a mistake on the job, or annoys customers, businesses may not give it a pink slip and a cardboard box for its office belongings, but companies may be forced to shut down these expensive machines, according to a team of researchers. Knowing how to better design and manage these robots may help service industry firms both avoid losing their investments in the robots, as well as secure an increasingly necessary source of extra help, the team added. 
Remote work, rapidly accelerated by the pandemic, is now essential to business success and worker productivity. However, as parts of the world open up and hybrid work becomes a reality, research claims that companies must invest in establishing flexible work policies and programs, and address a sizeable disconnect in trust between decision makers and employees, according to a Forrester study commissioned by 
In March 2020, the COVID-19 global pandemic forced countless employers around the globe to send their non-essential employees home. Few organisations had a contingency plan for such a scenario, meaning the overwhelming majority of employers had to rethink their operations and communication functions on the fly. 
October 22, 2021
Employee experience is more important than ever
by Lizzie Rolley • Comment, Wellbeing, Working culture, Workplace