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Do people really matter when we design workplaces?

Do people really matter when we design workplaces? 0

HumanSome may think this is a daft question. They’ll argue that of course people matter when we design workplaces. Granted, there are those for whom the human experience of the built environment is really important.  They demonstrate this it in their attitudes and actions. However, based on some of the attitudes and actions I have observed over the years, I would suggest that the belief that people really matter when some designers design workplaces for them is quite frankly all too often skin deep. How do we know this? And if we accept that it is true, it then begs the secondary question of why this should be the case. Is it entirely our fault? What might we do to address the issues? In part, we know that people haven’t really mattered enough in design because of mistakes of the past. Meanwhile, society is facing many pressing challenges, ranging from health to housing, work to economy and climate change to resource depletion.

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One in five UK workers believe their job is less secure due to Brexit vote

One in five UK workers believe their job is less secure due to Brexit vote 0

Around one in five employees in the UK are feeling pessimistic about the security of their current job because of the Brexit vote to leave the EU, a new survey by the CIPD claims. Answering a range of questions, including how they felt about the future as a result of the UK’s vote to leave the EU, around 44 percent of the 1,000 working adults who took part felt pessimistic about the future, with this being particularly high amongst public sector workers (61 percent), voluntary sector workers (58 percent) and people aged 25-34 (63 percent). 22 percent said they felt their job was less secure now. The CIPD’s survey also highlighted incidents of harassment and bullying in the workplace relating to the Brexit decision, with more than one in ten employees saying that they have experienced, witnessed or heard of incidents of harassment or bullying of a political nature and just under one in ten (7 percent) referenced incidents of a racist nature (7 percent).

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Employees in high performing organisations four times more engaged

Employees in high performing organisations four times more engaged 0

EngagedWhether or not you raise an eyebrow every time you hear about the need for employee engagement, there is a growing body of research which links engagement to performance. A new report claims that 80 percent of UK employees who say they work for high performing organisations are engaged compared to only 20 percent of those working for low performing organisations. And 80 percent of employees who think their organisation is customer-centric are engaged. This is five times more than employees who don’t think their organisation is customer-centric (17 percent). The highest performing employees are twice as engaged as the lowest, the survey by ORC International suggests. The survey found that overall employee engagement in the UK remained steady at 58 percent his year but the trends show that personal and organisational performance make a difference to engagement.

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We need to keep a more open mind about open plan office design

We need to keep a more open mind about open plan office design

BelGroup7Most people will be aware that there has been an historic and enduring debate about whether open plan offices are a good or a bad thing. Past articles whether in the Guardian, Dezeen or across the pond in the Washington Post would typically suggest that they diminish productivity and foster a number of other workplace ills. However introducing open plan design principles into your office is almost certainly a good idea. You really just need to make sure that you provide your employees with a choice of settings that allows them to work somewhere that suits the task in hand whether it’s space for concentration or privacy for confidential conversations in order to make it work. It’s a complex and contentious issue so it’s worth asking where open plan works and where it really doesn’t. If you ask many employees working in open plan offices what is bothering them, they’ll probably tell you two things: that they cannot focus and they have no privacy.

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Gensler publishes latest US and UK Workplace Surveys for 2016

Gensler publishes latest US and UK Workplace Surveys for 2016 0

WorkplaceGensler has announced the results of its Workplace Survey 2016 for both the UK and the US. Key claims of the UK report based on a study of 1,210 respondents include that the UK workforce seems to be divided into ‘haves and have-nots’, with mid and lower-tier workers confined to poor quality environments, 67 per cent of the workforce feel drained due to their office environment at the end of each day and that ‘innovators’ spend just 3.5 days of the working week in the office, highlighting the need for greater flexibility. Meanwhile, the key finding of the US study of 4,000 respondents is that a statistical link between the quality and functional make-up of the workplace and the level of innovation employees ascribe to their organisation, and found that a workplace that prioritises both individual and group work creates ‘an ecosystem of innovation’ across organisations and is a crucial predictor of how innovative an employee sees their company to be.

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Multi-tasking and workplace distractions don’t allow us to focus on the essentials

Multi-tasking and workplace distractions don’t allow us to focus on the essentials

Although the structure of our brains is largely the same as that of our hunter-gatherer prehistoric ancestors, that does not mean they are immutable. Research shows that the way our brains change in response to technology and the changing workplace suggests they are subject to a certain degree of ‘rewiring’. For example, a recent study found that the emotional response of adults to smileys in emails and texts is exactly the same as they would have to real faces. Tellingly, however, this appears to be learned behaviour because babies do not exhibit the same response. One other aspect of working life that is now proven to change the way our brains work – and not in a good way – is multitasking. Research published by Kep Kee Loh and Ryota Kanai of the University of Sussex found that “Individuals who engage in heavier media-multitasking are found to perform worse on cognitive control tasks and exhibit more socio-emotional difficulties”.

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Ability to meet failure with resilience is a vital management skill

Ability to meet failure with resilience is a vital management skill 0

Management resilience

The political fallout since the Brexit vote has left many feeling that the UK’s politicians could do with brushing up their leadership skills and prompted debate on whether some of those whose ambitions have been derailed might bounce back. A timely report from the Chartered Management Institute offers advice on the management skills they might need to employ in times of uncertainty. The report claims that within the world of business, unsupportive cultures leave managers to struggle with the fall-out from crises. Most managers (94 percent) have faced crises during their career, but only half (55 percent) have handled them professionally, according to Bouncing Back: Leadership lessons in resilience. The absence of professional management ranks as a major factor in the cause of crises in the survey of 1,100 managers; 78 percent blamed a lack of support from senior management and 68 percent cited culture failure as responsible.

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Lack of leadership development undermines organisational agility

Lack of leadership development undermines organisational agility 0

agilityEmployers are failing to address weaknesses in leadership development, and this is compromising their organisational agility, according to a report published by Orion Partners. The report, Agile HR: Mindset Not Methodology found that those questioned understood the importance of agility, with 67 percent of HR professionals describing it as “business critical.” Yet despite 59 percent agreeing that the people management practice that has the greatest impact on organisational agility is leadership development, none of the senior HR professionals polled rated their organisations as highly effective at building versatile leaders and 75 percent believed they were no more than moderately effective in this area. Attempts to make their companies more agile with the introduction of flexible working are not being focused correctly either, which the authors suggest is reaping the consequences of failing to sell the wider business benefits of effective HR management.

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Workers can’t improve productivity when they don’t know what it means

Workers can’t improve productivity when they don’t know what it means 0

ProductivityThere’s been a lot of debate surrounding the productivity gap over the past few years, but there’s still much confusion on how best to measure it. Now a new study claims that around half of UK office workers don’t fully understand what ‘productivity’ actually means. The survey, by PageGroup highlights a clear disconnect between employers’ continued push for increased productivity and employees’ understanding of what this really entails. Only 55 per cent of the 1,000 office workers surveyed completely understand what productivity means. For instance, the most popular definitions chosen by respondents were finishing all tasks within their deadlines (37 percent), and getting all their work done within working hours (26 percent). With the vast majority (86 percent) saying that they work out of contracted hours – and around four in ten (39 percent) doing so often or always – it is clear why they might think that they are falling down in that second regard.

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Ageing workforce requires employers to better address skills gaps

Ageing workforce requires employers to better address skills gaps 0

Three day working weekThe Government’s 2016 Working Futures report revealed that the total number of jobs in the UK is expected to rise by 1.8 million between 2014 and 2024, while the working age population (16-64) is expected to increase by half this amount. Now a policy event being held in London by the Westminster Employment Forum will draw attention to the growing challenge faced by business leaders as the UK workforce continues to age. According to figures from the CIPD, 9.4 million people in employment in the UK are over the age of 50, equivalent to over 30 per cent of the workforce. The Open University is advising that, with employees staying in work longer, business leaders need to ensure that workers have the right access to education and the skills to remain competitive and productive at all stages of their careers. Ageing Workforce in the UK, will explore what steps need to be taken in order to adapt to this demographic shift.

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Plans unveiled to double size of MediaCityUK over the next ten years

Plans unveiled to double size of MediaCityUK over the next ten years 0

Phase2 of MediaCityUK announcedMediaCityUK, best known as the new home of the BBC, is to double in size over the next decade under ambitious plans submitted to Salford City Council. Up to ten new buildings are envisaged with a development value of more than £1 billion. Key features of phase two of MediaCityUK include 50,000 m2 (540,000 sq ft) of offices, 1,800 apartments, retail and leisure, complemented by public spaces with a pedestrian promenade running through the scheme. Outline approval for the plans was granted in 2006. A condition of that permission was that detailed proposals, including all building designs and specifications, needed to be brought forward this year. The plans are expected to be considered by Salford’s planning panel in September. MediaCityUK is a joint venture between Peel Land and Property and Legal and General Capital, who share a long-term commitment to the further expansion of a creative and digital hub which already houses 250 businesses including the BBC, ITV, dock10, Ericsson and SIS.

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What holiday? Why it is vital for productivity to take a digital detox

What holiday? Why it is vital for productivity to take a digital detox 0

Difficulty with digital detachmentThe explosion of digital devices means that we’re always connected to the office, wherever we might be. In a survey conducted by the Chartered Management Institute, only half of UK managers booked a summer holiday. While 35 percent put their annual holiday plans on hold, 69 percent of those not taking a holiday cited their workload as a reason why. Even for those taking some time off, 12 percent planned to check their email daily, 19 percent said they would check their mail most days, and 26 percent planned to check at least once or twice a week. In the US, the situation is the same; 61 percent of employees said that they planned to work during their break. 38 percent planned to spend time reading emails, 32 percent said they would access work-related documents while on holiday, 30 percent planned to take work phone calls, and 20 percent would complete work tasks if asked by a colleague, boss or client.

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