April 18, 2024

A look back at The Stoddart Review: the once and future guide to workplace productivity?

by Rachel Houghton • Comment, Workplace design

The Stoddart Review, published in 2016, was one of the most significant reports of recent years to explore the role of the workplace for employee productivity in extensive detail and why the office environment was key for productivity purposes. There has been a huge shift in the world of work since then. What we once knew as the workplace has changed forever. More →

April 16, 2024

Don’t worry, be ‘appy. IN Magazine issue 20 is here for you

by Mark Eltringham • Environment, Facilities management, IN Magazine, News, Premium Content, Property, Technology, Workplace design

The new digital edition of IN Magazine is now available to read online. In this issue: reviews of both MIPIM and the Workspace Design Show; a reappraisal of scientific management; what the new generation of workplace apps tell us about how we work; a case study that prompts the question of why office designers don’t make more use of reused products; the road to hell is paved with bad information; Domino Risch on the workplace’s Kodak moment; why facilities managers are the goalkeepers of the workplace; the final word on self-awareness; and much more. More →

April 1, 2024

British workers now entirely unproductive, claims report

by Mark Eltringham • News, Wellbeing, Workplace

The overwhelming majority of UK workers don’t do anything productive at all, according to a new report published today. The study of available research into the illnesses, injuries, distractions, wastes of time, procrastinations, productivity drains and paralyses that afflict British workers found that the annual cost to the British economy is around £1.8 trillion, equivalent to 98.9 percent of GDP.

March 5, 2024

Joanna Knight

by Mark Eltringham •

Joanna Knight has over 30 years’ experience in marketing, sales, PR and journalism in the office / workplace sector and is currently moderator for the Sustainability and Circular Economy Group at Women in Office Design and Council member at the Furniture Industry Research Association.

February 16, 2024

Why changing with the seasons is key to the all-weather workplace

by Russell Glover • Comment, Wellbeing, Workplace design

Love it or hate it, weather chat is part of Britain’s day to day – yet in the world of work it’s not just casual small talk. In fact, the seasons have a real impact on how we feel and perform. The change in seasonal characteristics influences what employees need from where they work. Looking after employee wellbeing and putting individuals in the best position to be productive at work means different things throughout the year. Building in flexibility within workplace strategy and office design is a way to ensure working environments remain a magnetic destination that support people all year round…but what does this type of flexibility look like? More →

February 7, 2024

Whenever I hear the future of work, I reach for my pistol

by Mark Eltringham • Comment, Flexible working, Workplace design

For years it has been evident that there is no ‘future of work’. There is only a journey with no destination and no single way of not getting to it. That hasn’t stopped people talking about it all endlessly. And each time they have, I’ve reached for my pistol. More →

January 2, 2024

We are not blank slates and we don’t adapt to change in predictable ways

by Mark Eltringham • Features, Flexible working, Wellbeing

An idea that has never really gone away, but which seems to be enjoying a new lease of life is the tabula rasa. The conception of people as a blank slate is something that has crept back into mainstream political and social thought for a variety of reasons. Arguably, it is also behind many of the most misleading notions about work and workplace design, perhaps most importantly that a change to some single element or characteristic of a working environment will lead to a specific outcome in the behaviour of people. More →

December 18, 2023

A bit of alien thinking on coffee and some other BS

by Mark Eltringham • Facilities management, Features, Technology, Wellbeing, Workplace design

I’ve sometimes highlighted how our perceptions of the workplace are subject to an apex fallacy. The daily consumption of narratives about campuses, tech palaces and ‘cool’ design can obscure the fact that most people don’t experience this stuff in their daily lives. They work in adequate or possibly nice offices. Some in shabby offices or horrible offices. Many travel into work at the same time each day and sit with roughly the same people and do roughly the same things. They may work from home more frequently now, but they have a routine there too. Most will work in a mundane or nice home that mirrors the mundane office that awaits at the other end of the commute. More →

December 8, 2023

Ten years of Insight and a few things I think I know (one of our most read pieces this year)

by Mark Eltringham • Comment, Flexible working, Technology, Workplace, Workplace design

This website started in late 2012 as a way for me to explore both a new media format and a new way of thinking about work and workplaces. I’d already been active in various roles in the workplace, design and facilities sector for twenty odd years, but needed a new challenge. And this was it. I was going for a ride with an idea to see where it went. More →

October 9, 2023

The future of work has no destination, there is only the journey

by Mark Eltringham • Comment, Workplace design

One of the truisms about depictions of the future is that they often have more to say about the world in which we live than the one to come. So, when George Orwell wrote Nineteen Eighty-Four the story goes that its title was derived by inverting the numbers of the year in which it was written – 1948. Whatever the truth of this, Orwell understood it was a book as much about the world in which he lived as the one it portrayed. Our images of the future are invariably refracted through the prism of the present. This is just as true for predictions about the future of work, many of which are explored in the new issue of IN Magazine.

October 6, 2023

Are the days of landmark corporate headquarters over?

by Mark Eltringham • Comment, Workplace design

There’s something in the idea that the creation of a bespoke, landmark corporate headquarters is a sign that something has gone wrong – or is about to – for the firm behind it. I’d first developed or come across this idea when visiting British Airway’s Waterside building in the late 1990s. At the time it was arguably the most talked about office building in the world, lauded for its inbuilt urban landscape, mix of settings and humane, biophilic design features. More →

October 5, 2023

From the archive: The way to create a successful workplace is simple, but never easy

by Mark Eltringham • Comment, Flexible working, Technology, Workplace design

This was originally published in December 2020. All happy families are alike; each unhappy family is unhappy in its own way. As is now the way of these things, the famous opening words of Anna Karenina have been used to name a principle that is applied across a wide range of fields. It describes how success can only happen in one way, but failure comes in many forms. More →