Search Results for: people management

Worktech weaves together the strands of people, place and technology

by • Cities, Events, Flexible working, Technology, Workplace

WorktechDay two of Worktech London and affirmation that far from dying, as so many headline writers would have us believe, the office is merely entering a new phase. The underlying theme of Worktech continues to be how we find new ways of weaving together the strands of presence and connectedness formed by cities, buildings and technology. Worktech is a constant reminder that while our world may be shaped by algorithms, we still need each other and need to be with other people at least some of the time. The event is admirably hosted by long time collaborator and MC Jeremy Myerson whose knowledge and donnish charm holds things together while the real Don, founder Philip Ross, beams from the sidelines. It is now de rigeur for such events to have a poet in residence and this year’s was Matt Harvey who summed things up at the end of the day with reference to Worktech’s longstanding idea of jellybean working  but who popped up in between sessions with lyrical summations including one that showed some real spunk (you had to be there).

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Two more major US firms scale back flexible working because people work better together

by • Facilities management, Flexible working, News

flexible workingPerhaps the most talked about workplace issue of 2013 was the decision by Marissa Mayer, CEO of Yahoo to oblige the company’s homeworkers to return to the embrace of the corporate bosom. It was controversial but a lot of businesses clearly prefer people to work together in one place for significant periods of time. Yahoo’s methods only differed from those of companies like Google in using a stick to drive them there rather than the carrot of a gilded and playful tech palace to entice them. The controversy in the Yahoo case seemed to derive from a challenge to the received wisdom about flexible working and the same voice have risen in indignation over the past couple of weeks as two more American companies have made it known it’s best for everybody if they spend more time working together under one roof. Reddit and Bank of America have joined Yahoo and HP in deciding people collaborate better when they are in physical proximity.

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Is workplace management now a core capability for knowledge businesses?

by • Events, Facilities management, News, Workplace design

workplace managementThat’s the key question for delegates coming to this year’s Workplace Week Convention at PWC’s More London office on the 6th November. Entitled ‘The Work/place revolution….taking human performance to new levels’ the convention aims to explore what organisations need to do to get ‘personal best’ performance from every worker on the payroll.For years, the management of Facilities has been viewed by many leaders as ‘non core’, but recent research by AWA (Advanced Workplace Associates),the organisers of Workplace Week, suggests that this may no longer be true for knowledge based businesses. ‘It’s becoming clear that the way the workplace is designed and managed can have a really dramatic impact on the performance of knowledge workers in ways that have not previously considered. Knowledge workers think for a living it’s critical that everything is created to give them the best chance of delivering a great performance.

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The ties that bind facilities management with workplace design

by • Comment, Facilities management, Workplace design

Facilities management and workplace designThere is an ongoing feeling within the facilities management discipline that when it comes to the design of workplaces, the majority of facilities managers are not consulted early enough or well enough or consistently enough to ensure that the end result of the design process is a workplace that is as functional and as effective as it could be. The reason this feeling persists is that in many cases it is true. Or at least is true to a greater or lesser extent depending on how you view these things. And if that sounds woolly, then you  have to remember we are talking about facilities management here, finding a definition for which has been like nailing jelly to a wall for many years. In many cases the demarcation between workplace design and workplace management is based on the mistaken idea that the two have little correlation when in fact the relationship between them should be more akin to that between sex and parenthood. One is an act of creation and the other of care, with the latter a direct consequence of the former.

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What is expense management costing you and your business?

by • Comment, Workplace

Brown envelope cashTime is money.  That’s why organisations are placing an ever-growing emphasis on improving productivity and streamlining administrative processes to encourage employees to focus on value-added activities. So I’m staggered by how many otherwise forward-thinking companies are still reliant on old-fashioned, paper-based expense management processes.  Expenses are an obvious time-sink for claimants themselves and  is often portrayed as a dull task; but badly managed expense processing costs employees and businesses money. A survey conducted by Access aCloud has discovered that employees are losing £45 a year owing to interest charges due to the waiting period of reimbursement – with a collective £2.1 billion lost by 46 million workers each year. In the UK, the average waiting time for expenses to be paid is 3.3 weeks. However, the survey revealed that over 20 per cent of people spend 6.3 weeks chasing their employer for their claims to be paid. (more…)

Workplace design and management of TMT sector aped by other firms

by • Facilities management, Flexible working, Property, Technology, Workplace design

Male midlifeThe publication of a report last week by the British Council for Offices highlights the wider impact of workplace design trends and commercial property arrangements  in the increasingly important Technology, Media and Telecoms (TMT) sector. Not least it suggests that they are having a transformational influence on the way firms in other sectors approach leases, workplace design and the changing nature of work. It is no coincidence that the TMT sector is the one most commonly associated with the employment of the much-talked-about Gen Y demographic, nor that the business practices most commonly associated with this overly-stereotyped group are those that are having the greatest influence in the way we design and manage offices.

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Four million people in UK now work from home, claims TUC

by • Flexible working, News, Technology

work from home

Figures released today by the TUC to mark National Work from Home Day show that more than 4 million people now regularly work from home; a rise of more than 62,000 over the course of the last year. The number of people who say they usually work from home increased by 62,000 over the course of last year to reach more than four million for the first time. The findings are from a new TUC analysis published to mark national work from home day, organised by Work Wise UK. The TUC analysis of figures from the Office for National Statistics shows that the number of regular home-workers has risen by over a half a million since 2007 – an increase of more than 10 per cent. Millions of workers across the UK occasionally work from home too, says the TUC. (more…)

We need to add another dimension to meet the stress management challenge

by • Comment, Workplace, Workplace design

The Eternal TriangleAs always, any discussion of stress starts with the headline figures. Work-related stress is evidently the UK’s biggest cause of lost working days. According to the HSE’s most recent data, around 10.4 million days were lost to it in 2012, the most significant cause of absenteeism and a massive 40 per cent of all work-related illnesses. The financial cost to the UK has been estimated at £60 billion, largely due to the psychological and physical harm stress does us. The reasons for this are clear in the minds of many: the demands made on us by employers and ourselves are intolerable. Our private time is eroded, we spend too much time at work in the first place, we’re under excessive pressure to perform when we are there and as a result we’re all knackered, unfulfilled, stressed, depressed and anxious. It’s no wonder we are so keen on stress management

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HR and Facilities Management bodies to collaborate on future of workplace

by • Facilities management, News, Workplace

Facilities managementOne of the main themes at the ThinkFM conference yesterday was the acknowledgement that facilities management and HR need to break down the silos that often exist between the two disciplines. This was the message of Chris Kane, CEO of BBC Commercial Properties, who explained that the British Institute of Facilities Management will be collaborating with the Chartered Institute of Personnel and Development on a number of projects to investigate how both communities of professionals are evolving and adapting to the changing workplace. It marked the end of a conference which began the day with a talk by Peter Cheese, the CEO of the CIPD, who remarked that both professions were in the business of getting the most of people in the working environment and why it is vital that those tasked with managing these key resources within organisations need to work together to maximise the value of its workforce. (more…)

The enduring need to put a bit more of the M into facilities management

by • Comment, Facilities management, Furniture, Workplace design

Shutterstock's new offices, Empire State Building

Shutterstock’s new offices, Empire State Building

It may well be a statement of the obvious, but it’s worth reminding ourselves sometimes that the term facilities management consists of two words. There is often a bit too much emphasis on the facilities and a bit too little on the management and sometimes we look for design and product solutions to problems that would be better managed in some way. You can put this down to a number of things but to some extent at least it’s down the idea that when you are determined to use a hammer, every job looks like a nail. Obviously the media takes some of the blame for this mindset because it often earns income from businesses who want to sell their stuff to solve particular problems rather than focus on the idea that many of them can be addressed either as a management issue or in combination with products and design.

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The workplace should be designed for (and by) people, not robots

by • Comment, Facilities management, Technology, Workplace design

Omnicorp logoFrom existential and dystopian fears expressed through books and films, we have long had an uneasy relationship with the idea of automatons and artificial intelligence. The UKCES saw robotics and automation as significant enough to include in it’s recent report on the future of work and the risks to jobs are very real based even on the more widespread adoption of the technologies already available to us. The possibility that many people may cease to have any economic value is a challenge we seem ill-equipped to meet. As ever, the web giants are leading the charge with Amazon prototyping delivery of packages by the kind of drones more commonly used over the tribal badlands of Afghanistan, as well as Google’s recent purchase of Boston Dynamics, makers of military-spec robots. The people behind the algorithms that gave us the unintentional hilarity of Google Suggest are now branching to create the sort of killer robots produced by OmniCorp in the Robocop movies.

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Innovate or die? Why facilities management must embrace change to survive

by • Comment, Facilities management

Innovate

According to recent reports on workplace, facilities management and corporate real estate, the support services sector needs to change. Some even say it needs to innovate or die. That might be a little harsh, but the current model that the majority of FM service providers work to and that their clients take for granted is tired and has not kept pace with the evolving business environment. Zurich Insurance’s report of late 2012 into CRE & FM said the sector was at a cross roads; in 2013 Jones Lang LaSalle said something similar and picked out five global trends to which CRE and FM had to respond. IFMA & CBRE have taken a similar line, but are more specific – namely FM had to embrace its softer side, focus on people skills and develop them to ensure success. (more…)

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