Search Results for: people

Calls for commercial property sector to have a greater focus on customer experience

Calls for commercial property sector to have a greater focus on customer experience

by • News, Property, Workplace design

The UK commercial property industry is undergoing a fundamental shift towards a more customer centric approach, with an increasingly greater emphasis being placed on delivering outstanding customer service to occupiers. This is the key finding of a new report from The British Council for Offices (BCO) entitled ‘Office Service Standards and Customer Experience: a best practice guide’. While for those who hold a very traditional landlord occupier relationship this change in thinking, attitude and operation may feel revolutionary, the report argues we are already seeing the industry evolve across the board. It claims that this is accelerated by new ‘property sector disruptors’, who are driving a shift in the relationship between property owners and corporate occupiers. To ensure they are keeping pace with their changing requirements and aspirations, property owners and managers are increasingly realising the need to invest in building strong relationships with their occupiers

(more…)

Over a third of UK staff say employers offer no flexible working benefits

Over a third of UK staff say employers offer no flexible working benefits

by • Flexible working, Legal news, News, Workplace

Over a third of UK staff say employers offer no flexible working benefitsBritish workers are lagging behind employees from other countries when it comes to flexible working hours and benefits like extended leave, suggests new research. New independent research commissioned by travel specialists Opodo.co.uk compared Britain with other nations across Europe and the USA, which reveals that British companies are lagging behind other businesses when it comes to flexible working. Three-quarters of employees in the UK (75 percent) don’t believe they have a generous holiday allowance and 84 percent aren’t offered time back in lieu for days worked over the weekend. It’s of no surprise then that 69 percent of Brits don’t think they have a good work-life balance.

(more…)

Majority of workers are sleep deprived and stressed, negatively impacting their performance and wellbeing

Majority of workers are sleep deprived and stressed, negatively impacting their performance and wellbeing

by • News, Wellbeing

Over three quarters (77 percent) of British workers admit that having a bad night’s sleep negatively impacts their working day, with 27 percent claiming that they feel exhausted on a daily basis, according to a new study from jobsite CV Library. The study explored the attitudes of 1,300 workers around the topic of sleep and the workplace and was conducted with input from Neuroscientist Professor Jim Horne. The research claims that three quarters of Brits (74.5 percent) cite workplace stress as a key cause of their disrupted rest, with a further 92.5 percent admitting that a stress-related disrupted sleep negatively affects their emotions. What’s more, while the majority of workers (58.9 percent) would like to get 7-8 hours of sleep a night, only 26.1 percent currently achieve this, with most people (56.8 percent) actually receiving 5-7 hours. The research claims that sleep deprivation is most likely to affect an employee’s ability to stay focused (72.7 percent) as well as their ability to deal with challenging situations (46.5 percent) and make important decisions (34.2 percent).
(more…)

Unequal access and usage could hold back potential of global digital economy

Unequal access and usage could hold back potential of global digital economy

by • News, Technology

Digital technologies continue to make impressive advances. Internet infrastructure is improving and the usage of digital tools is growing. The social impacts of digital innovation have also become more pronounced in diverse fields. However, progress is uneven across countries, businesses, and within societies. Broadening access to digital opportunities and helping those lagging behind to catch up would increase the benefits of the digital transformation and help ensure they are widely shared across economies and people, according to a new OECD report. The OECD Digital Economy Outlook 2017 says government policy has not kept pace with the digital innovation and transformation of economies and societies led by big technology firms. It calls on countries need to step up their efforts, invest more in education and skills and encourage greater use of advanced technologies like big data analysis and cloud computing, in particular by small businesses, to make the digital shift more productive and inclusive.

(more…)

Government outlines plan to become the UK’s most inclusive employer by 2020

Government outlines plan to become the UK’s most inclusive employer by 2020

by • News, Workplace

The Government has today announced its plans for how it says it will become ‘the most inclusive employer in the UK’ by 2020. The Civil Service Diversity & Inclusion Strategy outlines a range of ambitious proposals to achieve this aim, including: building a dedicated ethnic minority programme to improve the representation of ethnic minority staff at the most senior levels across the Civil Service; creating a Diverse Leadership Task Force that will report to the Cabinet Secretary; publishing a data dashboard tracking progress on diversity and inclusion targets by April 2018; establishing a new framework for measuring inclusion; and ’embedding’ diversity and inclusion in Single Departmental Plans.

(more…)

Third of employees complain employers do not offer any wellbeing programmes

Third of employees complain employers do not offer any wellbeing programmes

by • News, Wellbeing, Workplace

Over half of employees would choose a company that cared about their wellbeing, over one that pays 10 percent more, a new survey claims. According to the research by Reward Gateway, over 22 million British workers, or seven in 10 employees (71 percent), have felt stress or financial strain in the last five years, however, a third of workers said their company currently offered no programmes and just 29 percent of respondents said that their company currently offers a physical programme. The findings also suggest a disparity of opinion between employee and employer. While over half (51 percent) of employers agree that their company shows they care about employees mental, physical and financial wellbeing, only 14 percent of employees say that their company couldn’t do more to show they care. But employers too would benefit from taking a more proactive approach to wellbeing, as more than half (52 percent) of UK employees agree that they would choose a company that cared about their wellbeing over one that pays more.

(more…)

Seven (or eight) of the best workplace stories we think you should read this week

Seven (or eight) of the best workplace stories we think you should read this week

by • Features

A Google engineer has created a religion which will have an artificial intelligence as its God

Nobody seems to know what mindfulness actually is

Most people are neither extroverts nor introverts

We are literally sleepwalking into a health and productivity disaster

Are you working alongside a zombie?

The five major roadblocks to smart city infrastructure

Shooting the same people on the way to work for nine years

What Norman Foster got wrong about the Apple HQ, and what it means for everybody else

(more…)

Employees want organisations to speed up transformation into a digital workplace

Employees want organisations to speed up transformation into a digital workplace

by • Facilities management, News, Technology, Workplace

Majority of people want their organisation to transform into a digital workplaceHalf of employees feel their organisation doesn’t have the right tech skills and nearly half in a recent survey (44 percent) feel their organisation isn’t transforming into a digital led company fast enough, claims a survey by Sungard Availability Services. Digital workplace transformation has been a big talking point in recent months, yet 38 percent in a survey of over 2,000 IT decision makers and employees believe their organisation isn’t committed to digital transformation; with 36 percent not getting the training for the tools. It’s apparent that digital transformation is highly thought of in the work place and impacts employee retention with 36 percent of employees open to leaving their current job for a more digitally-progressive company. Over 50 percent believe career progression is better at digitally led companies and 69 percent say digital tools would help them to do their job better. Said Chris Ducker, Senior Director Global Proposition Strategy: “Digital is compulsory, not only to stay competitive in the market, but also to attract and retain key staff” See the full survey here.

Major US surveys uncover ambivalent attitudes towards the impact of technology and automation on our lives

Major US surveys uncover ambivalent attitudes towards the impact of technology and automation on our lives

by • AI, News, Technology

The ambivalent attitude many people hold towards technology is laid bare in two major new studies from the Pew Research Centre. When asked to name what has brought about the biggest improvements in their lives over the last 50 years, technology is the most commonly cited factor by people across the US. They are even optimistic that technology will have a similarly beneficial impact over the next half century. Yet when asked about their specific attitudes towards artificial intelligence and automation in a second survey, many are apprehensive about the impact the technologies will have on their jobs and income.

(more…)

Working conditions and office design shown to impact on employee performance

Working conditions and office design shown to impact on employee performance

by • Facilities management, News, Wellbeing, Workplace, Workplace design

Link made between impact of workplace conditions and office design on performance

New evidence of a strong correlation between productivity, creativity and even profitability with employee working conditions, such as: light, air, noise, health, culture, design, movement and the quality of furniture have been established in a new report. The syndicated research project, Wellness Together, carried out by Sapio Research, of 1000 UK based office workers and 50 Facilities Management experts, suggests a strong link between people feeling catered and cared for by their workplace/employers and how this impacts business performance. Wellness at work is a dominant theme in any discussion about the workplace. But this is not just a discussion about happiness, it is about creating cultures and environments that are conducive to commercial success. The study identifies that in order to achieve true ‘Wellness’ attention to every single component that can impact mental and physical health needs to be considered, from building structures and company cultures through to the physical furniture and fittings that employees require to work efficiently and effectively.

(more…)

A third of UK employees ready to quit their jobs as half their time is spent on “work about work”

A third of UK employees ready to quit their jobs as half their time is spent on “work about work”

by • News, Workplace

A new study claims that duplicated work, disorganisation, and micromanagement are widespread within UK businesses. The study claims that unproductive working practices in UK companies are rife, with 42 percent of employees saying they spend most of their time on futile “work about work” tasks, including status meetings, organising work, and tracking down information, as opposed to doing their actual work and moving projects forward. As well as impeding productivity, this is threatening staff retention: almost a third (31 percent) of UK employees admit they have either thought about leaving or actually left a job as a result of a culture which wastes their time on side issues.

(more…)

UK improves opportunities for young workers, but faces longer term challenges from automation

UK improves opportunities for young workers, but faces longer term challenges from automation

by • News, Workplace

The UK could boost GDP by £43 billion if it reduces the number of young people not in education, employment or training (NEET) to match Germany, the best performing EU country. This is equivalent to a GDP increase of around £7,500 per 18-24 year old, according to estimates in PwC’s latest Young Workers Index. This year, the UK reached its highest position since the Index began in 2006, climbing to 18th out of 35 OECD countries from 20th last year. The UK’s improvement reflects lower youth unemployment and NEET rates as the economic recovery from the financial crisis has continued, but it still lags behind many other OECD countries, with Switzerland, Iceland and Germany leading the pack.

(more…)

«< 294 295 296 297 298 >»