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Reality or perception – which do you prefer for managing your workplace?

Reality or perception – which do you prefer for managing your workplace?

In 2026, workplace strategy is sophisticated. We talk about hybrid maturity, behavioural analytics, ESG metrics, portfolio optimisation and experience design. The language has evolved. The dashboards are more advanced. The conversations are happening at board level. And yet, many organisations are still making fundamental property decisions based on instinct. They believe the amount of space is not suitable for their requirements or the wrong type of space. They listen to their teams’ demands for changes to their space without the facts to say no. They feel occupancy is higher or lower than it really is. (more…)

Greater use of AI linked to more collaborative work patterns, survey claims

Greater use of AI linked to more collaborative work patterns, survey claims

Employees who make frequent use of AI tools are spending less time working alone and more time collaborating and learning with colleaguesEmployees who make frequent use of artificial intelligence (AI) tools are spending less time working alone and more time collaborating and learning with colleagues, according to a new global workplace survey from the Gensler Research Institute. The Global Workplace Survey 2026, based on responses from more than 16,000 office workers across 16 countries, suggests that as routine tasks become automated, work is shifting towards more human-centred activities, including mentoring, problem solving and teamwork. (more…)

Parliamentary group warns misuse of NDAs undermines workplace trust

Parliamentary group warns misuse of NDAs undermines workplace trust

While NDAs can serve a legitimate purpose, their use to mask harassment or discrimination risks undermining accountability and eroding trust within organisations.A cross-party group of parliamentarians, business leaders and experts has warned that non-disclosure agreements are “good for no-one” when used to conceal harmful behaviour in the workplace rather than address it. The warning followed a roundtable held in Parliament on 18 March, hosted by the Policy Liaison Group on Workplace Wellbeing. Participants agreed that while NDAs can serve a legitimate purpose, their use to mask harassment or discrimination risks undermining accountability and eroding trust within organisations. (more…)

Workplace as a third space: why good coffee and good WiFi still matter

Workplace as a third space: why good coffee and good WiFi still matter

What do people want from their workplace? Good coffee and reliable WiFi are far more important than yoo might thinkThe office is no longer just a default location. Hybrid work has made it one option among many. At home, people have their own desk, their own music, their own kitchen. If the workplace is going to tempt them out, it needs something more than a chair and a meeting room. Fast WiFi and genuinely good coffee can change more about people’s experiences than you might expect. People might not talk about them much, but they notice when they are missing. Both influence how the day flows. When the internet is quick and the coffee is worth getting up for, the office starts to feel different. It becomes somewhere you do not just have to be, but somewhere you don’t mind spending time. (more…)

Finland is yet again the world’s happiest country. UK and Canada slide

Finland is yet again the world’s happiest country. UK and Canada slide

Finland has been named the world’s happiest country for a record ninth consecutive year, according to the World Happiness Report 2026, as new findings highlight a more complex and uneven global picture of wellbeing, particularly among younger peopleFinland has been named the world’s happiest country for a record ninth consecutive year, according to the World Happiness Report 2026, as new findings highlight a more complex and uneven global picture of wellbeing, particularly among younger people. The Nordic nation retained its position at the top of the rankings with an average life evaluation score of 7.764 out of 10. Its continued dominance comes amid widening contrasts between regions, with several European countries maintaining relatively high and stable levels of wellbeing while English-speaking nations continue to slip down the table. (more…)

Half of SMEs using AI with limited impact on headcount (so far)

Half of SMEs using AI with limited impact on headcount (so far)

More than half of UK firms are now using AI according to new research from the British Chambers of Commerce, marking a sharp increase in adoption but with little immediate effect on workforce sizeMore than half of UK firms are now using artificial intelligence, according to new research from the British Chambers of Commerce, marking a sharp increase in adoption but with little immediate effect on workforce size. The survey, carried out in partnership with Atos, suggests that 54 percent of businesses are actively using AI. This represents a notable rise from previous BCC findings, which showed adoption at 35 percent in 2025, 25 percent in 2024 and 23 percent in 2023. (more…)

The British seem more worried about robots than anybody else

The British seem more worried about robots than anybody else

British adults are more anxious about robots than people in any other major economy, according to a new global studyBritish adults are more anxious about robots than people in any other major economy, according to a new global study which suggests the unease may stem from a lack of exposure to the technology in everyday life. The research, published by technology firm Hexagon, is based on a survey 18,000 people across nine countries for its Robot Generation report. It found that 52 percent of adults in the UK say they worry something might go wrong when they think about interacting with robots. The global average is 42 percent, while in South Korea the figure is just 29 percent. (more…)

AI users report stronger workplace connections, according to Gensler survey

AI users report stronger workplace connections, according to Gensler survey

New research from Gensler suggests that employees who make the greatest use of artificial intelligence tools are also among the most connected to their colleagues, challenging assumptions that increased use of technology leads to more isolated ways of working.New research from Gensler suggests that employees who make the greatest use of artificial intelligence tools are also among the most connected to their colleagues, challenging assumptions that increased use of technology leads to more isolated ways of working. The firm’s 2026 Global Workplace Survey gathered responses from more than 16,400 office workers across 16 countries. Around 30 percent of respondents were identified as “AI power users”, defined as people who regularly use AI tools in both their work and personal lives. (more…)

Reimagining inclusive washrooms for the modern workplace

Reimagining inclusive washrooms for the modern workplace

As businesses continue to encourage employees back to the office, Fitzroy of London is urging organisations to rethink one of the most overlooked yet impactful areas of workplace design: the commercial washroomAs businesses continue to encourage employees back to the office, Fitzroy of London is urging organisations to rethink one of the most overlooked yet impactful areas of workplace design: the commercial washroom. Long treated as purely functional and often clinical in appearance, washrooms present a powerful opportunity to create inclusive, uplifting spaces that support everyone who uses them. In many commercial environments, inclsuive washrooms have historically prioritised compliance over experience, resulting in spaces that feel cold, uninspiring and disconnected from the rest of the interior design. Fitzroy of London believes this approach no longer reflects the values of modern workplaces, where inclusivity, wellbeing and design quality are key to attracting and retaining talent. (more…)

Rebuilding belonging: how offices can overcome loneliness  

Rebuilding belonging: how offices can overcome loneliness  

In the coming weeks it will be six years since the UK entered lockdown and working life changed overnight. While much has stabilised, the impact of the pandemic still shapes how people experience work, particularly when it comes to connection and belonging. Loneliness is widely recognised as a growing societal issue and government data shows that around a quarter of adults in Great Britain report feeling lonely at least some of the time, rising significantly among younger age groups. Hybrid working has not created this challenge but it has highlighted that for many people the workplace was a consistent source of social interaction. (more…)

New digital issue of Works magazine is available for you to read online. If you don’t get the print edition, you’re missing out

New digital issue of Works magazine is available for you to read online. If you don’t get the print edition, you’re missing out

The new issue of Works magazine is now available for you to read online free. 2026 promises to be yet another revolutionary year for work and workplaces and we'll be with you at every step along the waThe new issue of Works magazine is now available for you to read online free. 2026 promises to be yet another revolutionary year for work and workplaces and we’ll be with you at every step along the way. In this issue: you’ll find three case studies and a round up of projects highlighting new thinking and best practice in workplace design; we consider how Canary Wharf and other business districts are in rude health in spite of the obituaries we may have read about them in recent years; there’s commentary from Adam Scott, Su Lim and Stephanie Fitzgerald; we have reports from two round tables in London as well as a look back on Design Mumbai; the latest news on products, materials and events. Plus there are loads more features, including our podcast series with Shaw Contract exploring the different facets of comfort. (more…)

AI will either save work or destroy it. Apparently.

AI will either save work or destroy it. Apparently.

It's too early to know what precise impact AI will have on jobs, writes Jo Sutherland. Fortunately for us, the future is still ours to shapeAs someone who works at the intersection of communications and responsible AI, I spend a lot of time thinking about how emerging technologies are explained, sold, feared, embraced and misunderstood. Nowhere is that more palpable than in conversations about AI and the future of work, where certainty is sometimes projected before it’s earned. Over the past few months alone, taking part in debates at both the Westminster Employment Forum and the University of Cambridge, I’ve been struck by just how wide the spectrum of opinion still is. Depending on who has the floor, AI is framed either as a magical productivity fix or an existential threat to jobs. The reality probably lies somewhere in the middle. (more…)