Search Results for: people

Whatever the office of the future is, it should be there to serve people

Whatever the office of the future is, it should be there to serve people

by • Comment, Facilities management, Furniture, Technology, Workplace, Workplace design

Larkin BuildingFuturology is notoriously a mug’s game. Especially when it comes to making predictions about technology. Just ask Ken Olson, the founder of DEC who in 1977 pronounced that ‘there is no reason anyone would want a computer in their home’. Or Bill Gates himself who once claimed that Microsoft ‘will never make a 32 bit operating system’. But that shouldn’t make us blind to those predictions that we know will largely come true, not least those based on what we know is happening in the present. This is typified by research carried out by Cass Business School and Henley Business School and presented in a book called Future Work: How Businesses Can Adapt and Thrive in the New World of Work. It found that two-thirds of the 360 managers it surveyed believe that there would be a revolution in working practices over the coming decade. Ninety per cent said that staff were more productive when empowered to decide when and where and how to work.

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The workplace metric that creates false confidence

The workplace metric that creates false confidence

by • News, Technology, Workplace design

A learning dashboard showing 96 per cent completion feels reassuring. It is precise, comparable and easy to report. But it may be answering the least useful question: who reached the end of the material? Completion can confirm attendance or fulfil an administrative requirement. It cannot, on its own, show what people understood, what they still remember or what they can do differently at work. That distinction matters as organisations ask employees to adapt to new systems, regulation and AI-enabled work. (more…)

The Workspace Design Show London to emphasise the design of human-centered workplaces

The Workspace Design Show London to emphasise the design of human-centered workplaces

by • Company news, Facilities management, Workplace design

The Workspace Design Show returns to the Business Design Centre, London on 24–25 February 2027, unveiling its new theme: “The Human Experience of Work”The Workspace Design Show returns to the Business Design Centre, London on 24–25 February 2027, unveiling its new theme: “The Human Experience of Work”, a direction placing wellbeing, inclusion, sensory comfort, belonging, neurodiversity and emotional experience at the centre of workplace design. As organisations continue to rethink what makes people want to come together in person, the 2027 edition will explore how workplaces can move beyond functionality to become environments that genuinely support people. Spaces designed around human connection, comfort, mood, acoustics, hospitality, inclusivity and how work environments make us feel. (more…)

Why the organisations seeing real returns from agentic AI are empowering employees, not cutting jobs

Why the organisations seeing real returns from agentic AI are empowering employees, not cutting jobs

by • AI, Comment

The launch of the UK Government’s AI Skills Compact reflects an important shift in how policymakers and businesses are thinking about artificial intelligence. Rather than viewing AI simply as a route to greater efficiency or reduced headcount, leaders are starting to recognise that long-term competitiveness will depend just as much on equipping people with the skills to work alongside AI as investing in the technology itself. (more…)

Is resilience a personality trait or a flaw in workplace design?

Is resilience a personality trait or a flaw in workplace design?

by • Comment, Wellbeing, Workplace design

Resilience is often ascribed to the individual, but are there other ways we could look at the issue, asks Carl LyonsResilience must be one of the most misunderstood issues affecting businesses right now. It’s used whenever people are struggling, and almost always aimed at the individual – be tougher, manage your stress, build a bit more grit. During countless conversations with leaders and teams over the last few years it has been seen that those words do real damage to people who are trying hard to do their best. When tiredness is no longer fixed by a weekend, when feedback lands as a threat, and when change is met with a sigh, it gets recorded under ‘poor personal resilience’, effectively telling people the problem is with them. I don’t think it is. I think we’re looking in the wrong place. (more…)

AI could increase the relevance of the physical workplace, Gensler report suggests

AI could increase the relevance of the physical workplace, Gensler report suggests

by • AI, News, Workplace design

Workers who regularly use artificial intelligence are spending less time working alone and more time learning and socialising with colleagues, suggesting that the spread of AI could increase rather than diminish the importance of the physical workplaceWorkers who regularly use artificial intelligence are spending less time working alone and more time learning and socialising with colleagues, suggesting that the spread of AI could increase rather than diminish the importance of the physical workplace. Gensler’s Global Workplace Survey 2026 found that 30 per cent of workers regularly use AI tools in both their professional and personal lives, a group the architecture and design firm describes as “AI power users”. A further 36 per cent are classed as late adopters who rarely or never use AI. (more…)

Productivity gains from workplace AI mean little if they erase professional judgment

Productivity gains from workplace AI mean little if they erase professional judgment

by • AI, Architecture, Comment, Workplace design

Speed can become a dangerous proxy for the value of workplace AI when leaders stop asking what happened to the judgment behind the work.The strongest case for workplace AI rarely begins with a dramatic breakthrough. It begins with ordinary time savings: a report drafted faster, a plan assembled in minutes or a first pass produced without the usual blank-page delay. Those gains matter. Yet speed can become a dangerous proxy for value when leaders stop asking what happened to the judgment behind the work. (more…)

Hubflow acquires 37 Lombard Street as it expands London office portfolio

Hubflow acquires 37 Lombard Street as it expands London office portfolio

by • Company news, Flexible working, Property

Flexible workspace provider Hubflow has acquired the freehold of its 37 Lombard Street site in the City of London as part of a strategy to combine workspace operations with ownership of the properties it occupies. The company has also confirmed plans to open more than 25,000 sq ft of additional flexible workspace across two central London locations, at 60 New Broad Street and 71 Queen Victoria Street, next month. Hubflow said the acquisition of 37 Lombard Street represents the next stage of its London office expansion strategy and a move towards an owner-operator model that differs from the lease-based approach adopted by many flexible workspace providers. (more…)

Barbican Centre launches search for furniture designer as part of £231m renewal

Barbican Centre launches search for furniture designer as part of £231m renewal

by • News, Workplace design

The Barbican Centre has launched an international search for a designer or design team to develop a new furniture strategy for its public spacesThe Barbican Centre has launched an international search for a designer or design team to develop a new furniture strategy for its public spaces as part of its £231 million renewal programme. The commission will involve creating a bespoke range of up to 500 pieces for the Grade II-listed arts centre, alongside identifying opportunities to reuse existing furniture and introduce suitable off-the-shelf products. The appointment is expected to run from 2026 to 2029.

The competition is open to designers and teams based anywhere in the world, with proposals due by 28 August. A shortlist is expected to proceed to a full tender process in September, with an appointment planned for November. The new furniture will be used throughout the Barbican’s public spaces and could include armchairs, sofas, coffee tables, bar stools, communal benches with parasols and stackable chairs for larger events. Accessibility, flexibility and sustainability will be central to the brief.

The work will cover areas including the Lakeside, Sculpture Court and Learning Spaces, as well as redesigned foyers being developed by Allies and Morrison and Asif Khan Studio.

The Barbican said recent audience feedback, inclusive design work and co-design with visitors had highlighted a need for furniture that was more welcoming, cohesive, accessible and adaptable to the range of activities taking place across the centre.

Furniture has played a significant role in the Barbican’s identity since it opened in 1982. Designer Robin Day produced bespoke seating, sofas, chairs and tables specifically for the building, although much of the original furniture has since been replaced.

Philippa Simpson, chief operating officer at the Barbican Centre, said furniture had always helped shape how people experienced the building. “We’re looking for a designer or design team to create objects of quality and comfort, that respond to the Barbican’s extraordinary architecture and artistic purpose,” she said. “We want these new designs to accommodate the remarkable range of activities that take place in our spaces, ensuring every single visitor knows they are welcome.”

Alex Watt, architect at Asif Khan Studio, said the commission offered an opportunity to extend the design thinking being applied to the centre’s foyers, while retaining the character of the original architecture.

The furniture project forms part of the wider Barbican Renewal programme, which is intended to conserve and upgrade the building ahead of its 50th anniversary while improving its accessibility, sustainability and suitability for future use. The centre receives more than 30,000 visitors on an average day.

Image: The Barbican Archive

The ERP innovations worth paying attention to right now

The ERP innovations worth paying attention to right now

by • Company news

The businesses treating ERP selection purely as a procurement decision are missing most of the story.Ask a finance director what their ERP system does and most will describe what it used to do: hold the ledger, run payroll, generate the month-end report nobody reads until something in it is wrong. That description is going stale fast. The systems running underneath most mid-sized and large businesses are changing shape, and the change matters well beyond the finance department. It touches headcount planning, office layout, training pipelines, and how quickly a business can respond when the market shifts under it. (more…)

A beacon of hope in an uncertain world. Works magazine 20 digital edition is here for you

A beacon of hope in an uncertain world. Works magazine 20 digital edition is here for you

by • News, Premium Content, Technology, Workplace design, Works Magazine

The digital edition of issue 20 of Works magazine is now available for you to read here.  The new issue explores a workplace sector that is becoming increasingly confident about its future, even as it navigates rapid technological, social and economic change. The latest edition brings together major workplace projects, design debates and industry commentary that point to a common theme: the enduring value of connection, community and shared experience in an age of uncertainty. (more…)

How MSPs are shaping the future of the digital workplace

How MSPs are shaping the future of the digital workplace

by • Company news, Facilities management

Here’s why businesses are increasingly turning to outside experts for AI support and what to expect of the digital workplace as those experts modernize their service offerings in response.According to JLL’s 2026 Future of Work Survey, most C-suite and corporate real estate leaders now expect AI to redesign roles and grow headcount rather than reduce it. While this is likely a relief for those who previously worried about AI making their roles obsolete, it also creates new pressure on organisations to integrate AI into their operations. This pressure is increasing the demand across the board for managed service providers (MSPs). At the same time, it is increasing the scope of responsibilities modern MSPs are now expected to offer. Here’s why businesses are increasingly turning to outside experts for AI support and what to expect of the digital workplace as those experts modernize their service offerings in response. (more…)

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