Search Results for: performance

Employers that fail to act on engagement findings ‘demotivate staff’

by • Knowledge, News, Workplace

Employers that fail to act on engagement findings may demotivate staffWhen carrying out employee engagement surveys, employers are not asking the right questions that pinpoint exactly what actions need to be taken. This often results in a failure to act on their findings, which can then lead to higher levels of dissatisfaction amongst staff who have shared their thoughts without seeing any outcome. This is according to a review by software specialist Head Light, which has identified 12 factors which fundamentally impact on how people feel about their work and their employer. These are: wellbeing; motivation; reward and recognition; involvement; autonomy; teamwork and collaboration; purpose and meaning; relationships; trust; career/personal development; communication and performance management. It claims that engagement can be improved at each level of an organisation by asking employees about these 12 factors and then providing senior executives, line managers and individuals with a personalised list of manageable actions. (more…)

The latest issue of Insight is now available to view online

by • Architecture, Facilities management, Newsletter, Technology, Workplace, Workplace design

firstclassIn the latest Insight newsletter, available to view online; read (and watch) a list of some of the greatest songs to deal with the arcane subject of office furniture and discover the six dimensions of wellbeing that can be impacted by the design of the physical environment. Details of the first free and publicly available resource for building professionals to access detailed comparative data on carbon in buildings; and research that shows moderate stress levels can actually help a manager’s performance.  Mark Eltringham suggests the real reasons why so many employers champion the open plan office layout and argues the design of trains [pictured] is almost as great an indicator of workplace thinking as the office itself. Finally, our regular contributor Simon Heath defends the much maligned HR function.  To automatically receive our weekly newsletter, simply add your email address to the box on the home page.

UK unemployment down & wages up, but regional differences widen

by • News, Workplace

Mind the gapUnemployment dropped below 7 per cent for the first time since the recession, according to figures published yesterday by the Office for National Statistics (ONS). Jobless figures fell by 77,000 to 2.24 million in the three months to February 2014, taking the unemployment rate to 6.9 per cent for the first time since 2009. The figures also show a small growth in regular weekly pay, which, excluding bonuses was up by 1.4 per cent on the year. However, the recovery appears to remain regionally unbalanced, with London and the Greater South East powering ahead of the rest of the country. Said Ian Brinkley, chief economist at The Work Foundation: “Employment levels in the North East are lower today than they were at the end of the recession, measured by the workforce jobs indicator. Gaps in regional employment performance are also widening rather than narrowing.” (more…)

New BIM guidance published for operational phase of a building

by • Facilities management, News, Property

Fresh BIM guidance publishedGuidance on the use of BIM (Building Information Modelling) in the operational phase of a building has been issued by the business standards Institution (BSI). PAS 1192-3, Specification for information management for the operational phase of assets using building information modelling (BIM) is a companion document to PAS 1192-2, which specified an information management process to support building information modelling (BIM) Level 2 in the capital/delivery phase of projects. In contrast, PAS 1192-3 focuses on the operational phase of assets irrespective of whether these were commissioned, acquired through transfer of ownership or are part of an existing asset portfolio. The new specification recognizes that the cost of operating and maintaining buildings and facilities can represent up to 85 per cent of the whole-life cost and savings can pay back any upfront premium in construction expenses in a few years. (more…)

RICS issues case studies to celebrate strategic role of facilities management

by • Facilities management, Knowledge, News, Property

RICS has published six case studies examining the impact strategic facilities management (FM) can have on business performance. The case studies were devised following the publication of a 2012 research report, Raising the Bar: Enhancing the Strategic Role of FM, which found that over 75 per cent of survey respondents believe that facilities management is a strategic role. This was followed earlier this year by Raising the Bar: City Roundtables Report which made specific recommendations for action, including better promotion of the strategic role played by facilities management within organisations. The case studies were launched at the BBC’s Salford Quays building, featured in one of the studies, which describes the role the BBC’s FM team took in relocating critical services from London to Salford Quays and how the FM strategy was responsible for fostering creativity in the organisation. (more…)

Average office temperatures set too high say environmental experts

by • Environment, Facilities management, News, Workplace

office temperatures set too high

The publication this week of the report Climate Change 2014: Impacts, Adaptation, and Vulnerability by the UN’s science panel that argues that the world is “ill-prepared” for risks from a changing climate, but that opportunities to respond to such risks still exist, proves more than ever that the built environment can play a vital role in helping to curb global warming. The most obvious place to start is by turning down the temperature of the office, which according to researchers from Lancaster University’s DEMAND Research Centre, has become warmer in recent years. As reported by Clickgreen, the researchers from Lancaster University say the average office temperature of 22 degrees C is way too high, and by simply turning down the thermostat and asking occupants to don another layer could do much to address global warming. (more…)

UK workers are amongst least engaged in the world, claims new report

by • News, Workplace

demotivatedThe latest survey highlighting how disconnected the world’s workers feel from what they do comes courtesy of researchers ORC International. In its Global perspectives survey of over 7,000 employees in 20 countries, the researchers found that UK employees are amongst the most disengaged in the world. Engagement has declined sharply over the last year for UK based workers with under half (48 percent) claiming to be engaged with their jobs, down from 56 percent last year. This puts the country in 18th position, with only Japan and Hong Kong coming out worse. Only 40 percent think their managers motivate and inspire them and only 37 percent feel encouraged by their employers to innovate. In fact the UK’s score fell according to every measure used in the report including the wellbeing index with a rating of 57 percent, down from 61 percent last year.

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Why work should be a key focus in improving our happiness

by • Comment, Flexible working, Workplace

Happiness at work comment

The iOpener Institute for People & Performance is an official partner of the UN International Day of Happiness, which took place this week. Here, iOpener’s Joint CEOs Jessica Pryce-Jones & Julia Lindsay explain why work should be a key focus of improving happiness. The UN International Day of Happiness is designed to recognize that ‘progress’ is about increasing human happiness and wellbeing as well as growing the economy. The UN’s focus this year is on ‘reclaiming happiness’. The origins of the day lie in the July 2011 UN General Assembly resolution which recognized happiness as a fundamental human goal. In April 2012 the first ever UN conference on Happiness took place. On the back of this, they designated 20th March as an annual worldwide focus on celebrating and growing happiness. (more…)

The engaged employee remains as elusive as ever, claims global Deloitte report

by • Flexible working, Knowledge, Technology, Workplace

Mahendra Singh

© Mahendra Singh, from The Hunting of the Snark

To describe the truly engaged employee as elusive would be something of an understatement. It seems as if the more firms strive to engage with the people who work for them, the less engaged they become, like somebody responding to the gifts and attention of a needy and increasingly creepy lover. A new study from Deloitte frames the paradox. The Global Human Capital Trends survey of 2,500 organisations from around the world found that as they pursue policies to engage employees, they also exhibit a startling inability to do so. Regardless of what they try, they struggle to attract and retain the right people and are all too dispiritingly aware of their ability to create a compelling and engaging brand. The findings back up those of a worldwide Gallup report published last October which found just one in eight employees feel committed to their jobs and able to make a positive contribution.

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Research finds the treadmill desk improves wellness and productivity

by • Facilities management, News, Workplace

Workplace fitness

Despite employers offering staff access to a gym to help promote wellness, actually getting people to use the fitness facilities is another matter. The answer could be to bring the fitness equipment directly to their office; as new research shows that employees who use treadmill workstations as they work not only receive physical benefits but also are more productive. According to a recently published study by researchers from The University of Texas at Arlington, the Mayo Clinic and the University of Minnesota, sedentary employees from a non-profit financial service company who had their current cubicles and offices outfitted with treadmill desks were found to burn an average of 74 more calories per day than they did before they received the treadmill workstation. They were also found to be more productive. (more…)

Over three quarters of staff say employers play equal role in their health & wellbeing

by • News, Workplace

Over three quarters of staff say employers play equal role in their health & wellbeingNearly 80 per cent of UK workers believe responsibility for managing staff health and wellbeing should be shared between both employer and employee. The ‘Employee View – Health and Wellbeing in the Workplace’ survey, conducted by health insurance provider Westfield Health, found the majority (79%) of respondents felt there should be an even balance between them and their employer when it came to taking care of their wellbeing. Nearly three-quarters (74%) also said knowing their employer cares about their health would make them more likely to be satisfied, loyal and motivated at work. And almost a third (30%) asked for better communication in the workplace about the types of wellbeing programmes on offer to them. (more…)

A field guide to workplace terminology (part 2)

by • Comment, Facilities management

devils-dictionaryA year ago we published the first part of Simon Heath’s acid lexicon of the terms people use to obscure the reality of what it is they actually mean. Part One can still be read here. While much has changed over the past year, we are fortunate that Simon’s corrosive, witty and informed take on corporate bullshit, and especially that applied to the parochial field of workplace design and management remains constant. He’s part of a long tradition of those who apply satire to skewer logorrhea, doublethink and obfuscation, the best example of which remains Ambrose Bierce’s Devil’s Dictionary which is quite remarkably caustic and spares no one. First published in 1881 it maintains much of it power and topicality, for example in its definition of Conservative as:  “a statesman who is enamored of existing evils, as distinguished from the Liberal, who wishes to replace them with others.”

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