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Flexible office space provider LABS on why the physical office space is still strategically key

Flexible office space provider LABS on why the physical office space is still strategically key

A recent survey conducted among LABS members shows that the physical office space still has a valuable place in the mindset of how they want to work. More than seven in ten of those questioned said the office is a strategic device for their businesses, and more than 74 percent of members questioned use the office for two days or more per week.

However, working culture is still developing rapidly following the pandemic and its government-mandated full time working-from-home set up, with employers and employees carefully navigating a path that tees up with company expectations as well as staff’s desire to work remotely for part of the week, which in some cases allows them to better deal with issues such as child or elder care or just attain a better work/life balance. Companies are clearly grappling with the complexities of managing diverse teams with varying needs and preferences. The seniority of employees and their distinct working styles play a crucial role in determining the feasibility and desirability of remote work.

While the Office for National Statistics reveals that 40 percent of civil servants in the UK are still working from home there is a definite flip side in the private sector. In the spring of this year, Bloomberg reported that, following a large-scale layoff programme in the tech sector, Meta CEO Mark Zuckerberg has asked its staff to “find more opportunities to work with your colleagues in person.” This is the latest in a long line of high-profile firms to reverse their work-from-home policies including Starbucks and Walt Disney Co. Other firms in the pro-return to the office camp include Goldman Sachs, Morgan Stanley, Apple, and Peloton with the CEO of JP Morgan stating that he doesn’t believe working from home works for managers or younger members of staff. Bloomberg itself has set a minimum presence in the office of three days per week.

Amazon too has a thrice weekly attendance policy which kicked in last month in light of CEO Andy Jassy saying on the firm’s blog that “There is something about being face-to-face with somebody, looking them in the eye and seeing they’re fully immersed in whatever you’re discussing that bonds people together.” General Motors’ management shares Amazon’s three days per week requirement which came into force at the beginning of 2023, which some staff took as a U-turn in company policy from encouraging colleagues to ‘Work Appropriately’.

 

Making the office the destination of choice

As well as incentives such as free food and drinks, access to facilities including gyms and opportunities to come together at work socials, the chairman of PwC believes that AI has its part to play in luring people from their home offices. The Times recently reported that Kevin Ellis thinks that as people feel pressure from the capabilities of the likes of Chat GPT, they are more likely to want to be in the office near colleagues they can collaborate and learn from.

In a company-wide presentation, the professional services giant explained to staff how AI has the potential to fast-track trainees by a couple of years but with that accelerated knowledge base comes a responsibility to be able to coach and manage others that traditionally would have taken place over a longer period. Ellis said at the time that “people are going to want to learn from others face-to-face and the best way a human can differentiate themselves from a robot is in person.”

It’s fair to say then that the mood may well be shifting from the ‘work from anywhere’ easy come easy go attitudes of 2021 and last year. As companies continue to navigate the choppy waters of political unease in Ukraine, the continuing impact of Brexit and the worldwide inflation rates not to mention the global cost of living crisis so they are increasingly calling for near full-time attendance, symbolising a return to pre-pandemic norms, to stay competitive.

Being present in the office has many well-documented advantages such as fostering creativity, encouraging and engendering a sense of culture. And there are positive signs among LABS members too, with over three quarters of them enjoying working from the office most of the time with over half citing colleague relationships as the most important aspect of an office, up by 4 percent year on year.

Given the aforementioned global political uncertainty and economic strife, flexibility and choice for occupiers as well as employees are key components of our current work culture. In this way, workplace strategies can easily shift to address sudden changes. Which is where LABS’ turnkey solutions, available in various shapes and sizes, come in with flexible tenancy arrangements and inspiring amenities. In this way LABS can help optimise a workplace model that works for everyone.

People now less engaged, less fulfilled and more stressed in their working lives

People now less engaged, less fulfilled and more stressed in their working lives

New research from the CIPD exploring the quality of UK working lives suggests there has been a negative shift in how people think about and value their work.New research from the CIPD exploring the quality of UK working lives suggests there has been a negative shift in how people think about and value their work. The CIPD’s Good Work Index 2023 claims that most people like their work and find it satisfying. However, as many as 6-9 million workers, experience poor-quality work in some major respects. CIPD’s survey indicators show that there has been no significant improvement in job quality in the past four years and, in some respects, job quality has gone backwards. Compared to 2019, workers today are less enthused about work, less likely to perceive their work as useful and more likely to simply see work as purely transactional – simply for the money. More →

Lockdown continues to affect people’s mental wellbeing

Lockdown continues to affect people’s mental wellbeing

The Covid lockdowns have left a lasting impact on our mental wellbeing, according to recent polling and an academic studyThe Covid lockdowns have left a lasting impact on our mental wellbeing, according to recent polling and an academic study. Events company Hyve Group has partnered with Barbara Sahakian, Professor of Clinical Neuropsychology at the University of Cambridge, to uncover the ways in which the pandemic has transformed our brains and how it has impacted our working lives. The study claims to highlight the significance of in-person professional social interactions and their essential role in rebuilding lost connections. More →

Chance plays a huge role in career success, report confirms

Chance plays a huge role in career success, report confirms

If you've ever thought that the success or otherwise of a career is a little or largely dependent on getting the right breaks at the right time, new research from academics in the UK and France may confirm itIf you’ve ever thought that the success or otherwise of a career is a little or largely dependent on getting the right breaks at the right time, new research from academics in the UK and France may confirm it. The study examines the role of chance events, whether positive or negative, on managers’ career success across Europe. While positive chance events typically have a positive impact on careers, 71 percent of those having experienced a negative chance event report nevertheless a positive impact on their careers. More →

Employees 12 percent more likely to leave if employers don’t establish hybrid working norms

Employees 12 percent more likely to leave if employers don’t establish hybrid working norms

Organisations that lack explicit norms around hybrid working can increase the likelihood of an employee leaving by 12 percentOrganisations that lack explicit norms around hybrid working can increase the likelihood of an employee leaving by 12 percent, according to a new report from Gartner [paywall]. The report claims that the most successful hybrid models encompass three main categories of explicit norms that increase visibility, enable flexibility, and foster connections. More →

Do you have a crystal ball when it comes to leading change?

Do you have a crystal ball when it comes to leading change?

You don't need to know everything or even where you'll end up when embarking on a process of change, says Jennifer BryanIf you think about a change that is happening to you, in some way, right now – how are you feeling?  Are you feeling scared, anxious, worried or happy, excited, looking forward to it?  The same thing happens with a workplace change.  Some people like the old ways of working because they are use to them, feel comfortable, they don’t have to think about it.  Whereas others are looking forward to the new ways of working, as they think they are exciting, new and different. More →

The five ages of the office and the man who shaped the way we talk about them

The five ages of the office and the man who shaped the way we talk about them

Pioneering SAS office complex in StockholmThe office has passed through five ages. The ‘coffee houses’ of the 17th century, yielded to the ‘clerical factories’ of the 19th as machines revolutionised work. After the Second World War, the ‘corporate offices’ of global corporations and William Whyte’s Organization Man dominated the scene. Following the launch of IBM’s PC in the early-1980s, we saw the rise of ‘digital offices’ in the 1990s, complete with internet, email and social media. And for the past few years we have been moving inexorably towards the latest age: ‘network offices’. Each age was shorter than its predecessor: both the digital and network ages began less than a career span ago. More →

Most hybrid workers worldwide don’t think they’ll return to old ways of work

Most hybrid workers worldwide don’t think they’ll return to old ways of work

A poll of 3,000 office workers by Insights Learning & Development claims that 70 percent of hybrid workers in the UK want to maintain the arrangement permanently.A poll of 3,000 office workers by Insights Learning & Development claims that 70 percent of hybrid workers in the UK want to maintain the arrangement permanently. According to the report, UK employees are generally happy with their hybrid working arrangements – more so than employees in the US, Canada and France. Overall workers in the Netherlands are most satisfied with their hybrid working arrangements. More →

Two thirds of US landlords don’t really understand how their buildings are used

Two thirds of US landlords don’t really understand how their buildings are used

62 percent of US landlords don’t have the tools they need to understand how their properties are used, in spite of the ongoing pressure on them to understand the experience of occupiersA new report from VTS claims that 62 percent of US landlords don’t have the tools they need to know how their properties are used, in spite of the ongoing pressure on them to understand the experience of occupiers and retain their business. More →

Most US employees don’t believe remote working colleagues are really working

Most US employees don’t believe remote working colleagues are really working

Only 24 percent of people trust their remote working colleagues to get work done from home, according to a new poll from EnvoyOnly 24 percent of people trust their remote working colleagues to get work done from home, according to a new poll from Envoy. However, the latest edition of its Return to the Workplace survey also suggests that 94 percent of workers believe their managers trust them to do their work from anywhere, home or the office. And the older the worker, the greater the confidence they have in expressing such a belief. Only 57 percent of ‘Gen Z’ feel strongly that they have their manager’s trust compared with 71 percent of ‘Millennials’ and 77 percent of ‘Boomers’. (Wot? No Gen X? – Ed) More →

UK businesses are out of touch with the real sources of employee stress

UK businesses are out of touch with the real sources of employee stress

96 percent of firms do not believe that employee salaries are a major stress factor for staff during the cost-of-living crisisThe cost-of-living crisis is driving a wedge between employers and their staff. In a recent research report, we surveyed 500 employers to discover what they believe causes their staff the most stress. Surprisingly, an overwhelming 96 percent did not believe that employee salaries are a major stress factor for staff during the cost-of-living crisis. Instead, they felt major contributors included heavy workloads, long hours, and tight deadlines. More →

People who act as a go-between for colleagues more prone to abuse and burnout

People who act as a go-between for colleagues more prone to abuse and burnout

Employees who act as brokers, meaning they work as a go-between for coworkers who do not communicate directly, are more likely to burn out and become abusive towards their colleaguesEmployees who act as brokers, meaning they work as a go-between for coworkers who do not communicate directly, are more likely to burn out and become abusive towards their colleagues, according to new research from ESMT Berlin and published in the journal Organization Science. The research, led by Eric Quintane, associate professor of organizational behaviour at ESMT Berlin, examines the psychological costs of having to sustain communications with coworkers who do not communicate directly with each other. They could be coworkers who are in different units, regions, or time zones, which makes it hard for them to communicate. More →