February 13, 2024

Raising the bar (and hell) with Antony Slumbers

by Neil Franklin • News, Podcasts, Premium Content, Workplace Cocktail Hour

Over a well-earned but unseasonable G&T, Antony Slumbers and Mark Eltringham discuss what makes work and workplaces great, and why bosses aren’t doing all they can to make them so. They also riff on the origins and wisdom of determining how much time people should spend in an office and how we escape the interminable binary loop of headlines about whether the home or the office is a better place to work. Antony talks about the role of AI in the future of work and property and what people should focus on in their changing lives. More →

February 13, 2024

Status seeking drives non-executive directors to outstay effectiveness

by Jayne Smith • Business, News

Long-serving non-executive directors (NEDs) who can’t wean themselves off the social status attached to belonging to the corporate board are failing shareholders and damaging the companies they are meant to serve, new research from the University of Bath and Queensland University of Technology suggests. Board members who exceed their tenure are putting the identity and self-worth they gain from being a director ahead of their duty to shareholders, compromising board renewal and its financial and strategic performance. More →

February 12, 2024

Workspace Design Show reveals a raft of thought-provoking features for 2024

by Mick Jordan • Company news, Events, Workplace design

This year’s edition of the Workspace Design Show (27-28 February 2024, Business Design Centre, London) will once again present an impressive array of features, ranging from an immersive forest stage to an interactive lighting installation, which bring together some of the industry’s leading designers, architects and built environment partners. We’ve been given an exclusive early look at what we can expect to see at this year’s design extravaganza. More →

February 12, 2024

Most firms don’t have AI guidance in place for internal comms

by Neil Franklin • AI, News, Technology, Workplace

Over two-thirds (71 percent) of organisations do not provide guidance on when, where or how to use AI for internal communications, according to Gallagher’s 2023/24 State of the Sector report [registration]. Furthermore, the study, which drew insights from more than 2,300 communication and HR leaders across 56 countries, claims that 1 in 10 communicators (13 percent) were unsure if their organisation was using AI. More →

February 7, 2024

Whenever I hear the future of work, I reach for my pistol

by Mark Eltringham • Comment, Flexible working, Workplace design

For years it has been evident that there is no ‘future of work’. There is only a journey with no destination and no single way of not getting to it. That hasn’t stopped people talking about it all endlessly. And each time they have, I’ve reached for my pistol. More →

February 7, 2024

Cautious welcome for government’s disability plan which aims to make UK ‘most accessible nation’

by Neil Franklin • News, Wellbeing

The UK government has announced details of its new Disability Action Plan which includes 32 steps it claims will make the UK the most accessible place in the world for disabled people to ‘live, work and thrive’. The publication of the Disability Action Plan is part of the government’s stated intention to improve the lives of millions of disabled people. This has included seeing 1.3 million more disabled people in work now than in 2017, which the government claims is delivering a commitment five years early. More →

February 6, 2024

Hefty fine for Amazon has implications for employee surveillance policy

by Rob Smedley and Will Richmond-Coggan • News, Technology, Workplace

The French data protection watchdog CNIL has fined Amazon France Logistique €32m, equivalent to 3 percent of the entity’s annual turnover, approaching the maximum permitted level of 4 percent. Describing Amazon’s employee surveillance as “excessive”, the regulator also cited instances where the monitoring of staff was found to be outright illegal, by breaching the General Data Protection Regulation (GDPR). More →

February 4, 2024

The Kafka trap of return to office arguments

by Mark Eltringham • Comment, Flexible working

Recently, I bemoaned how Orwell is often invoked in support of an argument by people who haven’t read him. They are usually drawing on some laundered misperception of his work, and especially Nineteen Eighty-Four. Well, just a few days ago, I witnessed somebody misapplying the work of Kafka in a similar attempt to make a middlebrow point about the so-called return to office. More →

February 2, 2024

Life at the coalface: How the agile workplace first appeared in the mid 20th Century

by Mark Eltringham • Comment, Wellbeing, Workplace design

The idea of diffusion of innovation has become so embedded in our culture, and most recently so associated with the adoption of new technology, that we might assume it happens in predictable ways. The steps between innovators, early adopters, early majority, late majority, and laggards seem intuitive and certain even when their peaks might be unsure. And yet history teaches us that sometimes new ideas can take years or even decades to take hold, even when they are potentially world-changing and relevant for the era in which they were formulated. More →

February 1, 2024

Firms want to embrace AI, but bewildered by range of options

by Jayne Smith • AI, News, Technology

The vast majority of Chief Information Officers plan to increase AI tool spending in 2024, but say their teams are overwhelmed by the number of apps on the market. As a result, 77 percent are concerned about application sprawl adding to their complexity and security risks. That is according to a new report from Canva which includes insights from more than 1,360 CIOs on their priorities, opportunities and the challenges of managing their IT amid the AI boom. The company commissioned Harris Poll to survey CIOs from the UK, US, France, Germany, Spain, Brazil, Mexico, India, and Australia to understand how they’re managing application sprawl and making decisions about workplace tools in the AI era. More →

January 31, 2024

The three biggest disruptors of our time

by Jennifer Bryan • AI, Business, Comment, Environment, JB, Technology

When we look at the context for change, we many times just look internally at what we think needs to change for whatever reason and then set about making that happen. Rarely do we think about what is going on for the people within the organisation and just how ready they and the organisation itself are for the actual change and the disruptors that underly it. Are there the right people, systems, processes, etc in place to support the change or are there a number of elements that will hinder it? Not to mention the fact there will be a number of external elements that could and will also either help or hinder the change one way or another. More →

January 30, 2024

Return to office mandates linked to higher business travel costs

by Neil Franklin • Flexible working, News, Technology

The majority of UK travel managers (89 percent) say travel is a growing business priority in 2024, anticipating increased budgets driven by return-to-office policies, inflation and ESG requirements. This is a key finding in new research by Uber for Business which claims to reveal a resurgent demand for business travel. The research, drawing insights from over 250 corporate travel managers across the UK, sets out to explore the top business travel trends and challenges to watch in 2024. In this landscape of shifting dynamics, where emphasis on ESG requirements is intensifying, there is an increasing need for innovative travel management solutions, the firm says. More →