Open and honest communication boosts staff engagement levels

Open and honest communication boosts staff engagement levels 0

staff engagementEmployees who feel communication within their organisation is open and honest are nearly 15 times more likely to be engaged, and those who are encouraged to share ideas and opinions are 11 times more likely, claims a survey which suggests that staff want a more human experience, grounded in loyalty, recognition, respect, and honesty. Areas viewed as the best opportunities to differentiate in terms of staff engagement include above-average pay and benefits, a fun place to work, workplace flexibility, a strong fit with individual values, stimulating work, and a spirit of innovation. But according to results of the survey from Aon Hewitt what employees want in a workplace is not what they experience. And these gaps are having an impact on employees’ intent to stay. Of the 52 percent who would leave their current company for another job, 44 percent are actively looking. Opinions about what makes an employer stand out from other companies are similar across generations.

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Addressing the five negative influences on organisational culture

Addressing the five negative influences on organisational culture 0

Organisational cultureOrganisational culture should represent a clear vision from a firm about its very nature and identity as well as its values. A culture one that everybody within the organisation should understand and share. But this is not always the case as a growing number of firms are discovering to their cost. According to a paper published last year by Deloitte University Press, only 12 percent of employees believe their company is effective at driving their desired culture. Another study from employee feedback software provider Stackhands, around two thirds of people (64 percent) feel they do not have a strong work culture within their organisation. Even so, whether people are aware of it or not, their company has its own culture. Without direction and positive influences, negative factors can take hold, shaping culture in a way that can become harmful for a business. These elements can hinder your company’s development of an effective culture:

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Overwork leads to sleeplessness and lower workplace productivity

Overwork leads to sleeplessness and lower workplace productivity 0

Sick at workA new study claims that there is a direct link between sleep and productivity. A survey of more than 97,000 employees in 33 industries and 139 countries from Global Corporate Challenge (GCC), found evidence of a link between sleep and performance. Currently, one in three adults regularly fail to get enough sleep, according to the US’ Centers for Disease Control and Prevention (CDC); and Harvard Medical School estimates that the cost adds up to USD $63.2 billion annually. This includes money lost through absenteeism as well as the accidents, mistakes, and impaired productivity employees suffer when they do show up to work. And the one of the primary causes is working long hours and forms of presenteeism such as checking emails at home. To help combat this problem the report urges those at the top of the organisation to set an example and demonstrate that working long hours in exchange for reduced sleep is counterproductive and won’t be encouraged.

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Gender pay gap + Thomas Jefferson’s swivel chair + The creative office

Gender pay gap + Thomas Jefferson’s swivel chair + The creative office 0

Insight_twitter_logo_2In this week’s Newsletter; Mark Eltringham describes Thomas Jefferson as an early pioneer of what we now call wellness; and explains why we shouldn’t lose sight of the importance of form in our quest for function. More global organisations than ever offer parental leave rights to workers; yet research shows that the gender pay gap widens more for women with children; but a futurist predicts the UK gender gap will finally close by 2045. Birmingham reaches half a million square feet in office take-up so far this year; and managers and employees in creative sector disagree on the definition of a creative office. A study finds that people respond to stress in strikingly different ways; and evidence that multi-generational team working reaps rewards. Download our new Briefing, produced in partnership with Boss Design on the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

Bridging the generation gap is the key to a happier workforce

Bridging the generation gap is the key to a happier workforce 0

Mult-generational workersPeople who work in multigenerational teams are much more engaged and likely to deliver higher levels of customer service a new report suggests. In a survey of over 32,000 of McDonald’s own UK employees, their people who work with a cross-section of ages registered a 10 percent increase in happiness levels compared to those who work with their peer group. With the GCSE results just in, the fast food retailer wanted to gauge attitudes among potential future employees, so McDonald’s UK commissioned a census of 5,000 people representing each of the five working generations. It revealed that adults of all ages are united in wanting to be part of a multigenerational workforce. In fact, the opportunity to work with people of different ages was the top priority for more than half of all respondents (58 percent) and this factor was important for older people born between 1900 and 1964 (67 percent), as well as 16-year olds (57 percent).

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Research suggests individual responses to stress at work vary widely

Research suggests individual responses to stress at work vary widely 0

Stress is relativeNo matter how compelling the evidence on the impact of stress at work there are always individuals who dismiss the very idea as self-indulgence. New research suggests this isn’t down to lack of empathy but simply because some people just don’t experience stress the same as others. The survey by the Deloitte Greenhouse Experience team found statistically significant variation in how respondents react to stressors which indicates that workplace stress is relative and not everyone experiences stress in the same way or to the same degree. The majority of respondents reported modest levels of stress. Fourteen percent reported being stressed only rarely and 57 percent reported being stressed sometimes, while 26 percent reported being stressed often, and 3 percent reported being always stressed. Different scenarios were also mooted to identify stress triggers. Making mistakes topped the list of stressors, with 82 percent of respondents indicating errors caused stress.

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More organisations worldwide offering parental leave rights to employees

More organisations worldwide offering parental leave rights to employees 0

parental leaveDespite the complexities of parental leave legislation, a  growing number of organisations worldwide are making the benefit available to their workforce, according to the new Global Parental Leave report from human resources consultancy Mercer. According to the study – which is behind a paywall – more than one third of organisations have one centralised global policy. Around 38 percent provide paid paternity leave above the statutory minimum and several countries mandate a parental leave programme that may be used by either parent or carers. A growing number of organisations have extended the right to part time employees and see it as a valuable tool for attracting and retaining talent regardless of the gender or contract of employees. While almost two-thirds (64 percent) of companies provide maternity leave for only the birth mother, 24 percent of companies provide this leave to a primary caregiver.

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Futurist says UK gender pay gap will close much earlier than predicted

Futurist says UK gender pay gap will close much earlier than predicted 0

Gender pay gapFollowing the latest report that shows that the gender pay gap is still wide open comes claims that in the UK, the gap will close within the next 30 years. That’s the view anyway of futurist, trend forecaster and journalist, James Wallman. While the World Economic Forum believes that the world-wide gender pay gap won’t close by 2133, Wallman paints a more positive picture, forecasting the UK pay gap will actually close much sooner — by 2045. His reasoning is that it’s far harder to hide wage disparity in an age of data digitisation, meaning companies are compelled to be transparent. There is manifest political will behind pay parity, with new legislation meaning that by 2018 all companies with more than 250 employees will have to publish their gender pay gap data. And he argues there are numerous economic imperatives to get women working; if the same proportion of women worked in Britain as in Sweden, it would add £170bn to the UK economy and boost GDP by 9 percent.

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Nearly three quarters of UK staff say their workplace is a health hazard

Nearly three quarters of UK staff say their workplace is a health hazard 0

Communicating safety at workPersonal injury lawyers may have helped fuel the UK’s overzealous health and safety culture, but the truth is that their services are often called for to challenge negligent employers. Now a new piece of research by Hayward Baker claims that many employees are not only stuck in unsafe workplaces but with unsanitary working conditions, which is putting their health at risk. The research into over a thousand workers on the conditions of Britain’s offices, shops, factories, warehouses and building sites found that 69 percent believe their workplace to be a health hazard. The study revealed 35 percent of working Brits have picked up an illness from their place of work – with 18 percent claiming to have been struck down with food poisoning or caught a stomach bug because of dirty conditions.  A further 39 percent have suffered an injury at work – with two in ten (20 percent) having been to hospital due to a work-related illness or injury.

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US Millennials ‘martyred’ behaviour helps drive culture of presenteeism

US Millennials ‘martyred’ behaviour helps drive culture of presenteeism 0

Millennial presenteeismAs the school holidays draw to a close, those Brits who’ve enjoyed their annual two-week holiday break will probably have squirreled away some days to take them through to the end of the year. Not so easy for the average US worker who earns on average just ten paid vacation days per annum, for each year of service. According to a survey carried out last year, many Americans even fail to take that allocated leave for fear of being seen as slacking. And now a new piece of research claims that far from breaking this tradition of presenteeism, US Millennial workers are the most likely generation to forfeit time off, even though they earn the least amount of vacation days. These findings, from Project: Time Off’s new report, The Work Martyr’s Cautionary Tale: How the Millennial Experience Will Define America’s Vacation Culture suggest that Millennials stay at work because they feel more fear and greater guilt about taking time away from the office than any other generation.

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Working mothers paid third less as maternal gender pay gap widens

Working mothers paid third less as maternal gender pay gap widens 0

UK gender pay gapThe gender pay gap is still prevalent within the UK workforce and the gap only widens further when women have children, according to a report published today. Research by the Institute for Fiscal Studies (IFS) funded by the Joseph Rowntree Foundation found that on average, women in paid work receive about 18 percent less per hour than men, but this wage gap is smaller when comparing women before they become mothers. The gap widens consistently for 12 years after the first child is born, by which point women receive a third (33 percent) less pay per hour than men. The widening of the hourly wage gap after childbirth is associated with reduced hours of paid work, but this is not because women see an immediate cut in hourly pay when they reduce their hours. Rather, women who work half-time lose out on subsequent wage progression, meaning that the hourly wages of men (and of women in full-time work) pull further and further ahead.

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Links between people and place + Lessons from Yahoo + Intelligent lighting 0

Insight_twitter_logo_2In this week’s Newsletter; Steve Maslin argues the idea that people matter to workplace designers is all too often surface deep; Andy Gallacher describes the benefits of intelligent lighting; Alexander Gifford reveals the majority of people still prefer to work at a desk; and Charles Marks says the way we interact with technology is changing the way we think. In news, the UK’s commercial property sector has fallen since the Brexit vote: researchers find a link between flexible working patterns and susceptibility to infection; and a survey suggests that even demanding job applicants place flexible working low on their priorities. From Work&Place Chris Kane’s views on bridging the gap between people and place; and Andrea Hak looks at the lessons of Yahoo. Download our new Briefing, produced in partnership with Boss Design on the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.