June 18, 2020

Charles Handy was a true visionary about the modern workplace

by Mark Eltringham • Comment, Technology, Workplace

It’s incredibly hard not to be impressed by Charles Handy and even harder not to find him likeable. The scope of his intellect and humanity is evident on the page, in his interviews and in his broadcasts. He reeks of credibility and warmth. Do a Google image search of him and the pictures you find epitomise English middle-class academic decency (despite the fact that he’s Irish); jumpers, churchyards, armchairs and a benign smile. More →

July 17, 2019

How Charles Handy changed the way we speak about the workplace

by Mark Eltringham • Comment, Facilities management

There are writers whose language pervades our discourse so extensively that even those who have never heard of them will echo not only their sentiments but also their means of expression. One of these people is Charles Handy, who has just published his latest book 21 Letters on Life and its Challenges at the age of 87. His work resonates to this day and not least because he was so far ahead of the curve in detailing many of the characteristics of modern organisations and the challenges created for everybody by the changing nature of work and business. More →

September 6, 2024

A brief history of the working week

by Mark Eltringham • Features, Flexible working

There’s a lot to be said for not being slaves to the clock and the screen. Ironically, the way we measure time has its roots in a famous instance of daydreaming. The story goes that in 1583 a young student at the University of Pisa called Galileo Galilei was daydreaming in the pews while his fellow students were dutifully reciting their prayers. He noticed that one of the altar lamps was swaying back and forth and even as its energy dissipated, the arc of each swing slowed so that each took the same amount of time as the last, measured against his own pulse. More →

July 4, 2024

What’s so wrong with being slaves to the rhythm of the working week?

by Mark Eltringham • Features, Flexible working, Wellbeing

One of the most familiar ways we measure time has its roots in a famous instance of daydreaming. The story goes that in 1583 a young student at the University of Pisa called Galileo Galilei was daydreaming in the pews while his fellow students were dutifully reciting their prayers. He noticed that one of the altar lamps was swaying back and forth and even as its energy dissipated, the arc of each swing slowed so that each took the same amount of time as the last, measured against his own pulse. More →

November 14, 2023

No one shouted stop, although we all should have seen it coming

by Chris Kane • Comment, Everything Omni, Facilities management, Property, Workplace design

And No One Shouted Stop! seems to me to be an apt phrase to capture these post- pandemic times as we grapple with work and workplace dilemmas. It comes from the little-known but widely acclaimed book of the same name by John Healy. It is set over 50 years ago and it chronicles the decline of an Irish town. The book’s underlying narrative is a train crash happening in slow motion, people see it coming but nobody feels able to stop it. I sincerely hope that this will not prove to be the case for the world of commercial real estate as it grapples with hordes of tenants asking not just ‘where is my office?’ But ‘why do I need an office?’ More →

June 29, 2023

The constant craving to put numbers on working relationships

by Mark Eltringham • Features, Workplace design

The answer to the great question of life, the universe and everything is not 42, as you may have been led to believe. It’s 1/137 (or near enough). This is the greatest of the two dozen or so universal constants. According to current thinking, without the physical and quantum relationships it describes, the universe as we know it could not exist. More →

June 19, 2023

Throwing open the window to a new world of work

by Mark Eltringham • Comment, Flexible working, Technology

While at work in a Viennese Obstetric Clinic in the mid 1840s, a Hungarian physician named Ignaz Semmelweis noticed that mothers were far less likely to succumb to a potentially fatal infection called puerperal fever when the medical staff treating them washed their hands. When he started collecting data to confirm his insight, he found that hand washing reduced mortality rates from around 10 percent to as little as 1 percent. Although, his findings predated the germ theory of disease, which left him without an explanation, in 1847 he published a book in which he proposed that the link was so evident that in future staff should always wash their hands in chlorinated lime before treating patients, to protect them from infection.

June 9, 2023

Getting back to the idea of a better future

by Mark Eltringham • Comment, Technology

A recent edition of Jon Connell’s daily newsletter The Knowledge included this nugget: “Last month, I heard one of the world’s most successful fund managers admit that the charts and models he previously used “gave almost no clue” as to what to do with money now. (His one firm prediction, that the US dollar would weaken, has so far proved dead wrong.) Same with climate, with migration, with a business world about to be utterly transformed by AI. That, as much anything, will be one of the biggest questions of the coming years and decades: What do we do if we can’t predict the future?” More →

February 13, 2023

Childhood’s end for work and the need for a grown-up conversation about it

by Mark Eltringham • Features, Flexible working, Technology, Wellbeing

Arthur C Clarke’s finest novel Childhood’s End is the story of an Earth that is invaded by a force of alien Overlords. This is not a destructive colonial invasion, which is why there’s no Hollywood blockbuster in the tale, but a seemingly benevolent intervention which ushers in a golden age for humanity. Although humankind initially does not get to meet the Overlords in person (for reasons I won’t give away here), the aliens unite the world’s governments, eradicate crime, conflict and the nation state and do away with the need for creativity and hard work. It is the literal end of history.

May 16, 2022

Future Shock: a message from the past that defines the present ¹

by Mark Eltringham • Comment, Technology, Wellbeing

We are all futurologists now. We all have our 2020 visions, at least for a little while. But there was a time, not so long ago, when the title was reserved for a few people who would be able to shake and shape the world with a single idea and a book. Yes, a book. Nowadays a book has to go hand in hand with a Ted Talk, blogs on the Huff Post and a speaking tour to get you anywhere at all. But within living memory it was possible to shift the thinking of the planet with a book. More →

July 2, 2021

If you’re certain about the changing world of work, you’re certainly wrong

by Mark Eltringham • Comment, Working culture

If you click on the first link in any article on Wikipedia and keep repeating the process, eventually you will land on the Philosophy page. Or you will 97 percent of the time, according to Wikipedia itself. There’s a dry explanation for this involving the site’s classification system, as explained by the mathematician Hannah Fry here. But there’s a more poetic explanation that I prefer. That every subject leads back to a consideration of ourselves, our lives and our place in the world. Anthropocentric maybe, but then again, the proper study of mankind is man. More →

December 12, 2020

Listening in on an enormous conversation about the workplace

by Mark Eltringham • Comment, Workplace design

One of the best tricks Clive James ever pulled was finding acceptance as a public intellectual in the UK. It’s not easy in a country in which it is possible to be too clever by half or even too clever for your own good. Stephen Fry continues to pull it off as does Mary Beard, but it’s a hell of a thing to achieve. In the UK it seems to rely on straddling at least two worlds. More →