September 8, 2020

Frontline and front of mind; communicating with employees away from HQ

by Julien Lesaicherre • Comment, Flexible working, Technology

It has been a rough year for business. Many organisations have had to evolve their operating models overnight, go to great lengths to keep their people safe and build entirely new ways of working to ensure they can stay afloat. A lot have had to fast forward five years into the future in a few months – and that’s no mean feat. More →

January 31, 2020

Communicating employee rewards boosts engagement

by Jackie Le Poidevin • News, Working culture

Communicating a business’s “employee value proposition” or EPV – the package of rewards that it offers in return for the person’s performance at work – is having an increasingly positive impact on employee engagement, retention and recruitment, research has claimed. Aon’s Benefits & Trends 2020 Survey (registration required) suggests that although the percentage of employers who have, or are working towards, an EVP remains similar to last year (76 percent), the number that now communicate it to staff has increased. Of those employers that have an EVP, 77 percent now explain it to employees, an increase of 9 percent on 2019.

July 16, 2024

Put on your own mask first: Leadership strategies for stress management and emotional resilience

by Bruce Watt • Comment, Wellbeing

Put your own oxygen mask on before assisting other passengers. If you’ve been on a plane before, you’ve heard this saying. What would it look like if you put your own proverbial mask on before placing others? Looking after yourself first? As a leader, making sure that your own stress is properly managed translates to helping yourself so that you’re available to help others. When we don’t have a handle on our stress, it can reveal our negative personal tendencies, be it arrogance, melodrama or volatility. While those derailers have an immense effect on our ability to produce work, they also negatively affect those around us. More →

July 11, 2024

We still display status in office design, but in new and subtle ways

by Mark Eltringham • Comment, Workplace design

There was a time, not so long ago, that one of the most important factors to consider when designing an office was the corporate hierarchy. The office was once the embodiment of the corporate structure. In Joanna Eley and Alexi Marmot’s 1995 book Understanding Offices, quite a lot of space is dedicated to the idea of the ‘space pyramid’, which means simply that the higher up the organisation you were, the more space you were allocated. Even then, the idea of office design as a signifier of dominance was starting to wear thin, as the authors acknowledge. Ostentatious displays of status were already seen as somewhat gauche, but they were to be fatally undermined by the technological advances to come.

June 26, 2024

Save the Knowledge Worker – insights and strategies for remote-work success

by Neil Franklin • Features, Flexible working, Premium Content, Wellbeing

Undoubtedly, the remote work revolution is in full swing. But it’s messy. Kolekti’s new Save the Knowledge Worker report found a colossal 96 percent of workers desire some form of remote work, and one in three employees is willing to quit if forced to return to the office full-time. And yet, which business leader can say their organisation has perfected the strategy for remote work? Most are still experimenting, tinkering, and tweaking. Even the end destination may be unclear for some. More →

June 4, 2024

What is the role of a change manager?

by Jennifer Bryan • Comment, JB

There seems to be a constant debate as to when a change manager should join a project based on the perceptions of what a change manager does. Many change managers feel they are brought onto a change programme only once the programme/project team realise they need to start communicating to the business about the change. The fact of the matter is that although communication is a key element of generating change, it is not the sole element or what enables change to happen. You can literally have thousands of communications of all different kinds from emails, posters, videos and townhalls, to name a few, but none of this will mean that change will actually occur. More →

May 19, 2024

Remote work boom creates risk of professional isolation, study finds

by Marvin Gort • Flexible working, News, Wellbeing

While the pandemic ushered in a wave of remote work with benefits for both employers and employees, a new study warns of a hidden risk: professional isolation. Researchers from Colorado State University found that remote employees experiencing isolation reported feeling less engaged and more depleted at work, potentially leading to burnout. The study published in the Journal of Business and Psychology, surveyed 445 participants across two points in time. It measured professional isolation, schedule flexibility, and the level of support supervisors provided for work-life balance.

May 15, 2024

Mastering GenAI: how to bridge skills gaps and boost employee confidence

by Bill O'Shea • Comment, Workplace

Six in ten employees will require training before 2027 according to the World Economic Forum, which estimates that the talent shortage will exceed 85 million people by 2030. The introduction of GenAI in the workplace means this skills gap is set to expand. In Udemy’s recent Global Learning & Skills Trends Report, we found that there are three key learning and skills trends for 2024. Firstly, we are seeing that companies are increasingly looking to hire based on skills rather than formal qualifications like degrees, as these hires more closely align with long-term strategic goals and are better equipped to upskill existing teams. More →

May 10, 2024

IN Magazine Supplement: internal communications for hybrid working cultures

by Jayne Smith • Briefing, Premium Content

One of the many important talking points of The Great Workplace Conversation and the widespread adoption of hybrid working over the past three years has been how we talk about change. Whenever anybody refers to people ‘returning to work’, they can expect to be corrected by somebody else pointing out that most people never stopped working during the various lockdowns. They’d stopped going into work. In the same way, people are increasingly likely to point out that the office and the workplace are often two different things. Words matter. Precision matters. Shared ideas matter. Engagement matters. More →

April 16, 2024

A day of learning for workplace designers

by Freddie Steele • Company news, Environment

The Sustainable Design Forum (SD Forum) – a one day interactive event designed specifically for workplace designers and specifiers – is returning to the Crypt on the Green in Clerkenwell, London on Thursday 25th April 2024. Incorporating an innovative format of presentations, panel discussions, interactive workshops, a materials lab and the SD awards ceremony, the SD Forum offers the opportunity for learning and collaboration between designers, manufacturers, suppliers, and not-for-profit organisations. More →

February 2, 2024

Three quarters of organisations never or rarely check on employee morale

by Neil Franklin • News, Workplace

Organisations cannot afford to neglect or pay lip service to employee morale if they want to retain talent, according to new research from MHR [registration]. In its latest Employee Experience report – which identifies employee wellbeing as a huge component of morale – MHR reveals that 75 percent of organisations fail to regularly check in on employee needs and attitudes, for example through satisfaction surveys. More →

January 8, 2024

Time to put down the devices if you really want things to look up

by Anoushka Pacquette • Comment, Technology, Wellbeing, Workplace design

In 2022, data from Statisica revealed UK users spent an average of 4.25 hours per day using their mobile devices. A different Statistica survey found that 31 percent of UK social media users aged between 16 and 24 years reported spending between 1-2 hours per day using TikTok, while 25 percent reported spending between 3-4 hours per day on the social video app. More →