May 13, 2014

Workplace design, Facebook likes and the need of companies to be your friend

by Mark Eltringham • Comment, Environment, Facilities management, Workplace design

Companies put an awful lot of time and money into getting people to like them on social media these days. While it would be easy to see the like button on Facebook as the primary conduit for this corporate neediness, but it cuts across many aspects of the ways in which companies work, including their relationships with employees and the ways in which they develop new forms of workplace design and management. This is most evident in the tech palaces which are aimed at the same digital natives that firms habitually target with their online marketing, but the need to make customers and employees friends of the business cuts across a wide range of sectors. The workplace is yet another channel of communicating chumminess, and it offers many of the same challenges as social media.

November 11, 2013

When sorry seems to be the hardest word, it creates a workplace trust gap

by Sara Bean • News, Workplace

Harvard Business School recently identified that the advantage of the British habit of continuously apologising makes us seem more trustworthy. When it comes to subordinates, we’re less magnanimous. Just 5 per cent of UK employees receive an apology from their boss whenever they make a mistake, affecting levels of trust in leaders and employee engagement. The Global Leadership Pulse survey by The Forum Corporation warns managers that not taking responsibility for workplace gaffes is having a direct correlation to how much employees trust company leadership. This is because 49 per cent of managers and 24 per cent of employees believe that acknowledging personal mistakes is one of the key things leaders can do to inspire trust; and being able to trust your boss is very important for 93 per cent of the employees surveyed. More →

September 1, 2013

CBI calls on Government to incentivise businesses to invest in energy efficiency

by Mark Eltringham • Environment, Facilities management, Legal news, Property

The Confederation of British Industry (CBI) has published a new report calling on the Government to adopt a more streamlined and integrated approach to energy efficiency policies, including those relevant for the UK’s commercial buildings. The report also addresses a range of related benefits and obligations for companies to help them cut costs, manage risk and open up commercial opportunities. The report argues that energy efficiency has been neglected for too long, despite the fact that Government figures show a domestic industry that is growing at 4 percent a year, is worth £17.6bn in sales and supports 136,000 jobs.

June 11, 2013

Two thirds of UK managers complain of unethical demands by employers

by Sara Bean • Knowledge, Legal news, News, Workplace

Employee’s beliefs can differ from that of their employers, and that can cause them to face an ethical dilemma. Take yesterday’s news reports of an ex-CIA operative who alleges that the data-gathering centre GCHQ circumvented the law to gain information on UK citizens, or the recent (rejected) claims by three British Christians to the European Court of Human Rights in Strasbourg who argued their religious rights where being violated by their employers. Following the banking scandals, public expectations on business ethics have risen over the past few years, but are CSR policies being put into practise? It seems doubtful, as new research by the Institute of Leadership & Management (ILM) and Business in the Community (BITC) reveals that nearly two thirds (63 per cent) of managers have been expected to behave unethically at some point in their career.

June 3, 2013

Infographic: how work related social media use varies by country, gender and sector

by Mark Eltringham • Knowledge, Technology, Workplace

A new survey from Microsoft has highlighted a widespread mismatch in the use of social media in a business context across regions and between gender and age groups. It also claims that firms should be more open to social media use and that their unwillingness to adopt them more openly is hampering personal productivity. In the survey conducted in conjunction with Ipsos, nearly half of employees report that social tools at work help increase their productivity, but more than 30 percent of companies underestimate the value of these tools and often restrict their use. An infographic of the survey’s main results can be found here.

March 22, 2013

UK employers failing to measure effectiveness of workplace wellness

by Sara Bean • Knowledge, News, Workplace

Further data from Buck Consultant’s Global Wellness Strategies Report reveals that UK employers know what they want from their workplace wellness strategy, but less than one in 10 (9 per cent) actively measures specific outcomes, and three quarters (74 per cent) of those that don’t say it is due to limited resources. According to the study, increasing employee morale and engagement (73 per cent), improving staff productivity and reducing presenteeism (69 per cent), and reducing absenteeism (66 per cent) are the three top goals for UK businesses; with the top four health risks identified as stress, workplace safety and work-life balance issues and depression.

February 20, 2013

Survey reveals UK’s total obsession with technology

by Mark Eltringham • Knowledge, News, Technology

Gen Y may still be grabbing all the headlines but the full scale of the potential technological immersion of Gen Z is evident in the findings of a new report from Halifax Insurance. The Digital Home Index claims that the average child born in the UK today will spend around a quarter of their lives watching non-work related technology before the age of 80. The report also claims that three quarters of British people already claim they would struggle to get through a day without their technology. The full pervasiveness of smartphone, tablet, laptop and MP3 technology in modern British lives is apparent in some of the more jaw-dropping findings from the survey of 2,500 people.

January 24, 2013

Happiness levels in UK workplaces growing, says Government.

by Mark Eltringham • Knowledge, News, Public Sector, Workplace

The general level of satisfaction in the UK’s workplaces has increased significantly in spite of ongoing economic uncertainty according to a report from the Government published yesterday. The study of more than 21,000 employees, found that job satisfaction levels actually increased in 2012 with a fifth (20 per cent) of employees either ‘satisfied’ or ‘very satisfied’ with all aspects of their job, compared to just 16 per cent in 2004 when the survey last appeared. The report also showed that levels of commitment to individual employers had also increased over the same period, with the proportion of employees who said they shared the values of their organisation up from 55 per cent to 65 per cent. More →