July 11, 2024

We still display status in office design, but in new and subtle ways

by Mark Eltringham • Comment, Workplace design

There was a time, not so long ago, that one of the most important factors to consider when designing an office was the corporate hierarchy. The office was once the embodiment of the corporate structure. In Joanna Eley and Alexi Marmot’s 1995 book Understanding Offices, quite a lot of space is dedicated to the idea of the ‘space pyramid’, which means simply that the higher up the organisation you were, the more space you were allocated. Even then, the idea of office design as a signifier of dominance was starting to wear thin, as the authors acknowledge. Ostentatious displays of status were already seen as somewhat gauche, but they were to be fatally undermined by the technological advances to come.

July 10, 2024

The facilities manager’s fear of the penalty kick

by Mark Eltringham • Comment, Facilities management

On the whole, football is not a great source of inspiration for artists. It certainly doesn’t film well, although there is a small place for it in literature. The likes of Arnold Bennett, Orwell, Sartre and J B Priestley have all drawn from the game some metaphor, philosophical point, social observation or other. There are even some major literary figures who played the game to a decent level.

And the curious thing about them is that they were all goalkeepers.

July 8, 2024

Book review – Working Assumptions by Julia Hobsbawm

by Mark Eltringham • Comment, Facilities management, Flexible working, Workplace design

This is almost certainly the most important book about work and workplaces to appear in the first half of this year. Working Assumptions by Julia Hobsbawm will be one of the two most important published this year, as we shall soon discover. It is also one packed with wisdom, knowledge and a central premise that is undoubtedly true. Namely that the events of the past four years have given us the opportunity to rethink how we work and so how we spend our days and our lives more generally. More →

July 4, 2024

What’s so wrong with being slaves to the rhythm of the working week?

by Mark Eltringham • Features, Flexible working, Wellbeing

One of the most familiar ways we measure time has its roots in a famous instance of daydreaming. The story goes that in 1583 a young student at the University of Pisa called Galileo Galilei was daydreaming in the pews while his fellow students were dutifully reciting their prayers. He noticed that one of the altar lamps was swaying back and forth and even as its energy dissipated, the arc of each swing slowed so that each took the same amount of time as the last, measured against his own pulse. More →

June 24, 2024

Sound and vision – Nigel Oseland makes himself heard for the IN magazine profile

by Mark Eltringham • Features, IN Magazine, Premium Content

Interviewing people involves trying to tease out a bit of personal colour. Sometimes I already know what that is or might be. That is certainly the case with Nigel Oseland who I have known for many years, know to be from Wolverhampton and who studied psychology and computer science at Keele University in my home town. He went on to focus on environmental psychology while working at the Building Research Establishment in Watford in the late 1980s and 1990s. More →

June 13, 2024

Right now, GenAI mostly produces cheap grey goo for a perpetual present

by Mark Eltringham • AI, Comment, Technology

I keep hearing that Generative AI will unleash human creativity. Based on the contents of my inbox, I can tell you that is not yet the case. It is increasingly full of GenAI generated press releases and comment pieces that consist of a small amount of gibberish, a larger quantity of stuff that reads likes it’s been written by a non-native speaker, and an even larger amount of bland, clichéd C0nTeNt. More →

June 10, 2024

What happens to work when the machine stops?

by Mark Eltringham • Comment, Flexible working, Technology

In 1909, E M Forster – not exactly known for a body of work replete with dystopian fiction – published a novella called The Machine Stops. You can read it here but the story describes a future in which people live below ground, in isolation but with all their needs met by an omnipresent Machine (you can see where this is going). More →

June 7, 2024

How Gulliver’s Travels predicted AI and our attempts to make sense of it all

by Mark Eltringham • AI, Comment, Technology

Gulliver’s Travels is one of those books we assume we know. But what we tend to recall is some stuff about Lilliput, giants, talking horses and possibly something about scientists trying to extract sunbeams from cucumbers. It’s really about one man’s descent into disillusion with the human race. It is acerbic, occasionally tediously detailed, and offers insight into some aspects of the human condition, which makes it timeless. More →

June 2, 2024

A brief history of the future of work

by Mark Eltringham • Features, Flexible working, Technology, Working culture

The past few years and our current predicaments should serves as a reminder of that tragic, unchangeable feature of the human condition, best expressed by Kierkegaard, that we are doomed to live our lives forwards but only understand them backwards. Retrospect is particularly important when we look back on sudden, large changes that knock us off our normal path. It’s important to remember this as we continue to grapple with the nature of the present and future of work in the wake of the pandemic. More →

May 31, 2024

Make my day, punk. With Will Easton

by Mark Eltringham • Facilities management, Features, Flexible working, Podcasts, Workplace Cocktail Hour

Will Easton joins me for a chat over a drink on the Workplace Cocktail Hour podcast. We discuss many things including: the scope of facilities and workplace management and why it offers so many career opportunities for people; punk approaches to work; what presence means and why it can be found in mosh pits as well as when touching grass; the emerging role of UX in designing offices; and why you should take the claims of iconic office designs with a pinch of salt. We even come up with an edgy but surprising playlist in the course of the conversation, which you can find below. More →

More content! New themes! New font! Same old team! It’s all there for you in this issue of Works magazine

May 28, 2024

Some questions about AI, a world drowning in content and the human centipede of creativity

by Mark Eltringham • AI, Comment, Technology

One unintended but welcome result of the new fixation with AI is that many of the people who became experts on the workplace in 2020 are now experts on AI. You’ll find them on social media and they’ll have written a book about it by May to sit on the shelf alongside the one about hybrid working and The Great Resignation. So, if you want some certainty about where generative AI taking us, go talk to one of them because people who know about the subject seem to have little or no idea or raise even more questions. More →