About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

December 18, 2014

Many firms lack the trust, equipment and policies to offer flexible working

by Mark Eltringham • Flexible working, News

Even though many staff would forgo a wage increase if offered flexible working, a large number of employers still do not trust their employees to work flexibly, according to new research from Samsung. The survey of 2,000 employees and 200 business owners found that 28 percent of firms remain sceptical that employees are sufficiently trustworthy to work away from their main place of work and outside normal office hours. On a more positive note, over half (52 percent) of employers associate flexible working with greater productivity and more than a quarter of employees (27 percent) would prefer the chance to work flexibly than accept a pay rise. The report also raises serious questions about the preparedness of firms to offer flexible working, even if they believe in the idea, with many lacking the infrastructure and policies to allow them to do so.

December 15, 2014

Wearable tech will change the workplace in unexpected ways

by Mark Eltringham • Comment

The idea that we are all about to be supplanted by a new generation of artificially intelligent robot overlords has been in the news a great deal recently, partly as a result of Stephen Hawking’s recent pessimistic intervention on the subject. Whatever the truth of this apocalyptic musing, a more imminent generation of tech products means we are already testing the law of unintended consequences with regard to the stuff we create to help us. As technology firms clamber over each other in their attempts to be the first to open up the lucrative frontiers of wearable tech, a range of understandable concerns have been raised about some of the more obvious potential problems of security and privacy. But if we have learned one thing about our relationship with technology over many years, it is that whatever we expect from it will usually be wrong, sometimes spectacularly so.

December 12, 2014

UK technological infrastructure not meeting demands of businesses

by Mark Eltringham • Flexible working, News, Technology

The UK’s technological infrastructure is failing to keep pace with the availability of broadband and mobile services and not meeting demands of small businesses and homes, according to Ofcom’s Infrastructure Report 2014. The report outlines the challenges facing the Government as it seeks to deliver appropriate technological infrastructure for both businesses and consumers. The report suggests that although there is an overall improvement in the availability and quality of broadband services, many remote and rural areas aren’t being connected quickly enough, there are too many urban ‘not-spots’, a lack of superfast broadband for small businesses and no discernible plan for the uptake of the next generation of ultrafast broadband. The report found the average UK household or small business is downloading 53 Gigabytes (GB) of data on their fixed broadband line every month.

December 11, 2014

Tech firms’ grip on best place to work lists may be starting to slip

by Mark Eltringham • News, Workplace, Workplace design

Technology firms now routinely dominate lists of the best place to work, but there are signs at least that their dominance may be waning slightly. According to a new survey of the best places to work in the US and UK compiled by jobs website Glassdoor, Google tops a list of the 50 best places to work in the US. The survey is restricted to firms with 1,000 or more employees who have received at least 50 reviews based on a 1 to 5 scale over the last 12 months. This methodology inevitably presents a skewed picture. Nevertheless, there may be something to conclude from Apple only making 22^nd place, Facebook’s fall from 5^th to 13^th, LinkedIn’s slip from 3^rd to 23^rd and Twitter’s fall from 2^nd to nowhere. Meanwhile in the UK, John Lewis’s longstanding focus on employees saw it grab one of the top five spots alongside the likes of Microsoft and Google.

December 11, 2014

New report uncovers habits and habitats of London’s workplace tribes

by Mark Eltringham • Cities, News, Workplace

City workers have been proven to ‘work hard and play hard’ more than those in other areas of Greater London, according to an extensive study of the capital’s office workers. Those in the Square Mile have the longest hours (45.3), spend most nights out drinking (two) and as a consequence suffer from the highest number of hangovers on a weekly basis. The findings are part of a research project by Avanta Serviced Office Group, to reveal the contrasting habits, characteristics and lifestyles of those working in different areas. The study questioned over 1,500 office workers across the city and found: City of London workers are most likely to ‘work hard and play hard’, often snoozing in the workplace at lunchtime to catch up on their sleep; weary West Enders are out-shopped by workers in the City; Islington is the cycling and social media capital of London; and Croydon has the most office romances.

December 10, 2014

Barclays converts underutilised offices into free co-working spaces

by Mark Eltringham • News, Property, Workplace design

Social enterprises, business start-ups and community groups will be offered free co-working space by Barclays as part of an initiative called Hatch, developed in partnership with charity 3Space. The programme aims to transform underutilised Barclays’ properties into office space for social entrepreneurs, early stage local businesses and community groups, charities and other qualifying organisations. The first Hatch project has opened its doors in Oxford (above), with a further three set to open in 2015. 3Space claim that Hatch will provide for a unique combination of creative, social and community needs, helping more people get their business ideas off the ground, experiment and share ideas as well as access advice on business and technology. The spaces should also provide a central hub for communities, hosting local events and meetings.

December 9, 2014

New Scotland Yard sold to Emirati investors for £370 million

by Mark Eltringham • News, Property, Public Sector

Illustration: @SimonHeath1

The buyer of the Metropolitan Police’s Scotland Yard headquarters building has been confirmed as Abu Dhabi Financial Group (ADFG). The sale of the home of the Met as part of a huge shake-up of the police’s estate was first announced last year and last month news emerged that a buyer had been found, although details of the sale were withheld. The sale of the site to the Emirati investment group for £370 million is reported to be some £120 million more than the original asking price set by London Mayor Boris Johnson. The current building has been home to the Met since 1967 but the Mayor’s office felt the sale and freeing up of resources could benefit the force’s frontline operations. The sale is part of a wider shake-up of the police estate in London which has already seen the sale of 32 buildings, raising £125 million. The restructuring programme is expected to complete in 2016 and is estimated to save around £60 million each year in running costs.

December 9, 2014

Webinar explores gaps between facilities management and procurement

by Mark Eltringham • Comment, Events, Facilities management

A webinar exploring the gap between the facilities management and procurement sectors concluded with a straw poll of thirty delegates which found that there was a half and half split between those who feel that the relationship between the two disciplines is only ‘average’ while 43 per cent consider it close and that they worked together collaboratively when required. The webinar hosted last week by supplier information management firm Trade Interchange, saw senior speakers from the facilities management and procurement sectors discuss the reason for this disconnect. “There has been historic friction and frustration,” stated Jeremy Waud, chairman of service provider Incentive FM. “The two sides have often had conflicting corporate objectives which has meant they behaved very differently.”

December 8, 2014

Flexible working could boost economy by £90 billion, claims report

by Mark Eltringham • Flexible working, Knowledge, News

The widespread adoption of flexible working in the UK could boost the economy by as much as £90 billion each year according to a new report from mobile tech firm Citrix and the Centre for Economics and Business Research (Cebr). The study of 1,272 British knowledge workers claims that their ‘best case scenario’ calculation is based on saving UK workers £7.1 billion in commuting costs and over half a billion hours spent travelling. This would add around £11.5 biliion annually to the economy. The report also suggests that an even greater boost to GDP could come from the introduction of a large number of currently unemployed and underemployed individuals such as the retired, disabled and stay-at-home parents. By tapping this pool of talent the report claims that the economy would benefit by up to £78.5 billion annually, equivalent to nearly 5 percent of GDP.

December 5, 2014

Office workers have five key ways to get some peace and quiet at work

by Mark Eltringham • Furniture, News, Workplace design

According to a new study carried out by market researchers IPSOS and the Workspace Futures Team of office furniture maker Steelcase, office workers are desperately seeking privacy within open plan settings, where they can function effectively and complete work without being driven to distraction. As a result people are increasingly in need of more choice and control over how they work and are using a number of ways to seize it. Less than half of those surveyed (41 percent) claim they have the opportunity to undertake important work privately. The report claims that this does not mean that workers are looking to turn back the clock to the days of cellular offices because they ‘enjoy the buzz of the open plan office’ but are seeking peaceful retreats within them, depending on their own definition of what privacy means.

December 5, 2014

Bouygues wins £27 million office fit out contract in City of London

by Mark Eltringham • Company news, News, Property, Workplace design

Bouygues UK has been awarded a major new design and build contract by developers Morgan Capital Partners LLP. The award comes hot on the heels of the handover of another major office refurbishment at 71 Queen Victoria Street, which is a stone’s throw away from the new site at 45 Cannon Street, in the heart of London’s financial district. The deal will see the demolition of existing offices and the construction of a new eight-floor office building including a Category A office fit out and the addition of 13,000sqm of retail space on the ground floor. As part of the works, the entrance to Mansion House underground station will also be refurbished as it sits on the site. Bouygues UK is aiming for a BREEAM Excellent rating on the project. Demolition is already being carried out on site, with Bouygues scheduled to begin construction work in the New Year. The project is due for completion in 2016.

December 4, 2014

Most people will continue to work in traditional offices for foreseeable future

by Mark Eltringham • Flexible working, News, Technology, Workplace design

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The office remains the favoured location for work worldwide but there remains an ongoing mismatch between perceptions of the productivity and performance of flexible working employees and the reality, says a major new report from Dell and Intel. According to the Global Evolving Workplace Report based on a survey of nearly 5,000 employees worldwide, the idea that remote workers are less productive is particularly apparent in developed countries. In the UK, people are two times more likely to believe that colleagues who work from home are less rather than more productive. In Germany, 75 percent of respondents saw the ability to work from home as a special privilege. Meanwhile, of those employees surveyed in developing countries, over one-third (34 percent) see home workers as more productive, compared to 32 percent who believe they get less done.