About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

November 11, 2014

Current issue of Work&Place explores intersecting worlds of people, place and tech

by Mark Eltringham • Architecture, Cities, Facilities management, Technology, Work&Place, Workplace design

As we prepare the upcoming issue of Work&Place (don’t forget to subscribe on our homepage), a reminder that the September issue of Work&Place is available to download or view as a PDF or now in an online edition. Amongst this issue’s highlights are: Ian Ellison’s retrospective of last Summer’s Workplace Strategy Summit; Jim Ware offers up a case study of workplace transformation at NEF from the perspective of the firm’s CEO; Agustin Chavez and Laurie Aznavoorian consider how the workplace can help firms to manage knowledge; David Karpook meanwhile characterises the role of the facilities manager as akin to that of a stage manager; Wim Pullen explores the multi-generational workplace using empirical evidence; Erik Jaspers looks at how workers are colonising the world’s cities; Pawel Lenart and Dominika Kowalska report on how one specific country – Poland – has seen a transformation in the way it creates and uses workplaces over the past twenty years; and, on related themes Nancy Sanquist explains how IFMA is driving the agenda on urban FM and Charles Marks looks at how the UK’s regions are looking to capitalise on the Smart Cities movement.

November 10, 2014

Stockholm is Europe’s top tech start up location, claims interactive report

by Mark Eltringham • Cities, News, Property, Technology

A new study by videoconferencing firm Atomico shows that the European centre for billion dollar technology start ups in Europe is Stockholm, followed by London and Berlin. The interactive visualisation from the survey shows that Stockholm is second only to Silicon Valley as a successful founding location for successful Internet businesses with a current market valuation of over $1 billion founded since 2003. Silicon Valley remains in a completely different league to locations on the rest of the planet with 53 startups, followed by Beijing with 17, New York with seven and Stockholm with five. London, meanwhile, has only three tech start up businesses in the £1 billion category despite its reputation as a hotbed of tech entrepreneurialism, the same number as Berlin. According to the report, Stockholm’s ability to foster successful tech startups is even more impressive based on its population of around one million, which makes it the second most prolific per capita location worldwide,with 6.3 billion-dollar companies per million people compared to Silicon Valley with 6.9.

November 10, 2014

New report urges firms to protect against BYOD security breaches

by Mark Eltringham • Flexible working, News, Technology

According to a new report from BT, security breaches related to the practice of Bring Your Own Device (BYOD) and related forms of mobile working have affected 41 percent of UK organisations over the last year. Despite this, the report claims organisations are still not taking sufficient measures to protect themselves against threats such as lost or stolen devices and malware infections. The report reveals that at least one fifth of respondents’ organisations that suffered a mobile security breach, experienced more than four incidents in the last year. The research is based on a total of 640 interviews with IT decision makers from large sized organisations (1000 or more employees) across 11 regions: Australia, Brazil, France, Germany, Hong Kong, Middle East, Singapore, Spain, South Africa, UK and USA. Respondents’ organisations were from the financial, retail and public sectors. It shows that uptake of BYOD (Bring Your Own Device) and COPE (Corporately Owned Personally-Enabled) devices is very high, with 95 percent of UK organisations allowing employees to use these devices for work purposes.

November 7, 2014

The new issue of the Insight weekly newsletter is now available to view online

by Mark Eltringham • Facilities management, Newsletter, Property, Workplace design

The new issue of our weekly newsletter is now available to view online. With an unmistakable focus on workplace design, this issue sponsored by Fresh Workspace, sees Tony Ash of Vitra UK question why the Government isn’t doing more to curb the furniture copycats who brazenly steal other people’s intellectual property; Alison Kitchingman of Milliken looks at how architects and designers have used organic design to reflect the way people actually move around a building; Justin Miller of Wellworking considers a startling 20 percent leap in the number of people reporting musculoskeletal disorders in the UK; Anna King looks back on Orgatec and its key themes; Sara Bean reports on the rapidly declining availability of Grade A commercial property across the UK; and Mark Eltringham considers the science behind what makes offices so motivating for people. If you don’t already receive a copy, please sign up using the simple subscription form in the right hand sidebar and don’t forget to follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

November 6, 2014

Two new reports claim firms and employees are out of step on flexible working

by Mark Eltringham • Flexible working, Legal news, News, Workplace

The two latest stones to be tossed into the flexible working maelstrom in the hope of creating a ripple both suggest that employers are out of step with the expectations of their staff when it comes to working hours and conditions. The CIPD launched a new report Getting Smart About Agile Working, at the start of its annual conference in Manchester on 5 November which claims that a third (35 percent) of employees would like to change their working arrangements with nearly half (43 percent) saying they would most like to change the start or finish time of their working day. Meanwhile a separate report from BUPA claims that half of employees of SMEs think their employees underestimate the part that benefits including flexible working have to play in the overall feel of the company, and a similar number (51 percent) believe that not offering such benefits damages an employer’s attractiveness to new recruits.

November 5, 2014

Failure to adopt strategic facilities management costs UK £1bn annually

by Mark Eltringham • Facilities management, News, Public Sector

A new report from the Royal Institution of Chartered Surveyors (RICS) claims that over a quarter of UK organisations are failing to adopt a strategic approach to facilities management. For those firms without this approach, the annual average cost is calculated by the report’s authors as £120,000, suggesting a total cost to the economy of nearly £1 billion. The claim is based on a study of around 700 organisations in both the public and private sector and across a range of organisational types and sizes. Around half of those with a ‘dedicated FM programme’ said that doing so had saved their organisation money, 59 per cent reported an increase in productivity, a fifth (21 percent)reported a drop in absenteeism and nearly half (49 percent) claimed it had made them more attractive to customers. The best results were recorded in the public sector with 70 per cent saying strategic facilities management had increased productivity and 71 percent claiming they had seen an increase in employee engagement.

November 4, 2014

Badmouthing, arse-covering and bluff are main unethical behaviours in workplace

by Mark Eltringham • Knowledge, News, Workplace

A new report from the Institute of Leadership and Management reveals the most common unethical behaviours displayed by employees in the workplace. Unsurprisingly they form a catalogue of low-level, generalised obfuscation, bluff, blame-shifting, bullshit and outright lying that will be very familiar to many people. The three most cited unethical behaviours according to the survey of 1,600 managers are cutting corners (72 percent), lying to cover one’s own mistakes (72 percent) and badmouthing colleagues (68 percent). People are, unsurprisingly, also prone to pass the buck when they miss deadlines (67 percent), cover up for the mistakes of colleagues (63 percent) and pinch low value items from work (52 percent). The ILM claims in its ‘The Truth About Trust’ report that these behaviours arise from a miasma of misunderstanding of what might be considered unethical behaviour, although equally they could just be things that people do if they think they can get away with them.

November 4, 2014

New CBRE report claims to debunk multi-generational workplace myths

by Mark Eltringham • News, Workplace, Workplace design

Age is less of a factor than widely thought when it comes to workplace preferences in the US, according to a new report by CBRE Group. The study, Designing the office of the future? Don’t plan it around (what you think you know about) US millennials, is based on aggregated workplace strategy surveys from more than 5,500 office workers across a number of sectors. It found that, while current assumptions about the multi-generational workplace and millennials are driving the design of many offices today, there is actually little difference in preferences between millennials, Generation Xers and baby boomers. (We’ve been suggesting this for some time at Insight). The report claims that “with a projected 75 percent of the workforce being millennials by 2025, much has been made about this new workforce generation, particularly when it comes to workplace strategy. While this is causing many companies today to debate how to balance the needs of millennials with those of a more tenured workforce, the study suggests that the generational divide is more perception than reality”.

November 3, 2014

Scalpel achieves excellent rating under new BREEAM environmental standard

by Mark Eltringham • Environment, News, Property

The first building to achieve an excellent rating under the new BREEAM UK New Construction 2014 standard is Kohn Kohn Pedersen Fox’s design of the Scalpel tower in the City of London. The £500 million building at 52 Lime Street is a 190m tall 35-floor office tower which is set to open in 2017. The new building was granted planning consent in early 2013 and will offer around 500,000 sq. ft. of commercial space in the City. Andrew Reynolds, managing director of developers WRBC Development, said he was “delighted” the scheme had received such a high rating under the new BREEAM environmental standard. Our team is determined to deliver a high performance building that is not only architecturally superb but creates a pleasant and productive environment for those who will be working there.” Gavin Dunn, director of BREEAM, said: “this achievement demonstrates a genuine commitment by the project team to deliver a high-quality development that will benefit the building owners and occupiers into the future.”

November 3, 2014

BIM adoption set to soar in UK and US over next two years, claims report

by Mark Eltringham • Architecture, Facilities management, News, Property, Technology, Workplace design

Building owners are embracing building information modelling (BIM) as a powerful technology benefitting the design process, managing project schedules, controlling costs and minimizing project errors, according to the recent McGraw-Hill Construction SmartMarket Report “The Business Value of BIM for Owners”. The latest report focuses on the business value of BIM from the perspective of building owners in the United States and United Kingdom for whom the technology has been deployed. Initially adopted as a design tool and later evolving into an important tool for contractors, its adoption among building owners is expanding, the report claims, and that building owners are becoming more directly involved as “their power is even greater to align BIM use with their specific goals, engage more effectively with all stakeholders and extend the value of BIM beyond construction into facility management.” The study claims that 40 percent of US owners and 38 percent of UK owners expect that more than 75 percent of their projects will involve the technology in just two years.

October 31, 2014

UK Government announces new research programme into workplace wellbeing

by Mark Eltringham • News, Public Sector, Workplace, Workplace design

The UK Government’s interest in what makes us happy continues unabated with the news that it has officially launched its new What Works Centre for Wellbeing. The centre will commission researchers to study ‘the impact that different interventions and services have on wellbeing’. It will focus initially on work and learning, communities, cultural and sporting activities. It claims that the results of the research will help the government, councils, health and wellbeing boards, charities and businesses make decisions on what ‘really matters for the wellbeing of people, communities and the nation as a whole’. The centre is the latest addition to the What Works Network, which was launched by the government last year to improve public services through evidence-based policy. It builds on the work of the Office for National Statistics which has been tasked with measuring national wellbeing, and of the Commission on Wellbeing and Policy.

October 30, 2014

Report claims business ethics are linked to performance

by Mark Eltringham • News, Workplace

Companies with well defined and consistent ethical policies are both more stable and more commercially successful, according to a new report published this week by the Chartered Management Institute. Based on a self-reporting survey of 2,500 CMI members the study found that over a third (37 percent) of managers in growing companies rate their own ethics as high, compared to just 19 percent in businesses that are contracting, which suggests a correlation if not causation. Just under a third (29 percent) of managers rate their organisation’s ethical standards as mediocre or poor. Senior managers also appear to have a more positive idea of their own organisation’s ethical standards than those in more junior and front line roles. Nearly half (48 percent) of senior managers believe their organisation has excellent ethical behaviour, compared to just a fifth (22 percent) of junior managers.