About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

November 5, 2014

Failure to adopt strategic facilities management costs UK £1bn annually

by Mark Eltringham • Facilities management, News, Public Sector

A new report from the Royal Institution of Chartered Surveyors (RICS) claims that over a quarter of UK organisations are failing to adopt a strategic approach to facilities management. For those firms without this approach, the annual average cost is calculated by the report’s authors as £120,000, suggesting a total cost to the economy of nearly £1 billion. The claim is based on a study of around 700 organisations in both the public and private sector and across a range of organisational types and sizes. Around half of those with a ‘dedicated FM programme’ said that doing so had saved their organisation money, 59 per cent reported an increase in productivity, a fifth (21 percent)reported a drop in absenteeism and nearly half (49 percent) claimed it had made them more attractive to customers. The best results were recorded in the public sector with 70 per cent saying strategic facilities management had increased productivity and 71 percent claiming they had seen an increase in employee engagement.

November 4, 2014

Badmouthing, arse-covering and bluff are main unethical behaviours in workplace

by Mark Eltringham • Knowledge, News, Workplace

A new report from the Institute of Leadership and Management reveals the most common unethical behaviours displayed by employees in the workplace. Unsurprisingly they form a catalogue of low-level, generalised obfuscation, bluff, blame-shifting, bullshit and outright lying that will be very familiar to many people. The three most cited unethical behaviours according to the survey of 1,600 managers are cutting corners (72 percent), lying to cover one’s own mistakes (72 percent) and badmouthing colleagues (68 percent). People are, unsurprisingly, also prone to pass the buck when they miss deadlines (67 percent), cover up for the mistakes of colleagues (63 percent) and pinch low value items from work (52 percent). The ILM claims in its ‘The Truth About Trust’ report that these behaviours arise from a miasma of misunderstanding of what might be considered unethical behaviour, although equally they could just be things that people do if they think they can get away with them.

November 4, 2014

New CBRE report claims to debunk multi-generational workplace myths

by Mark Eltringham • News, Workplace, Workplace design

Age is less of a factor than widely thought when it comes to workplace preferences in the US, according to a new report by CBRE Group. The study, Designing the office of the future? Don’t plan it around (what you think you know about) US millennials, is based on aggregated workplace strategy surveys from more than 5,500 office workers across a number of sectors. It found that, while current assumptions about the multi-generational workplace and millennials are driving the design of many offices today, there is actually little difference in preferences between millennials, Generation Xers and baby boomers. (We’ve been suggesting this for some time at Insight). The report claims that “with a projected 75 percent of the workforce being millennials by 2025, much has been made about this new workforce generation, particularly when it comes to workplace strategy. While this is causing many companies today to debate how to balance the needs of millennials with those of a more tenured workforce, the study suggests that the generational divide is more perception than reality”.

November 3, 2014

Scalpel achieves excellent rating under new BREEAM environmental standard

by Mark Eltringham • Environment, News, Property

The first building to achieve an excellent rating under the new BREEAM UK New Construction 2014 standard is Kohn Kohn Pedersen Fox’s design of the Scalpel tower in the City of London. The £500 million building at 52 Lime Street is a 190m tall 35-floor office tower which is set to open in 2017. The new building was granted planning consent in early 2013 and will offer around 500,000 sq. ft. of commercial space in the City. Andrew Reynolds, managing director of developers WRBC Development, said he was “delighted” the scheme had received such a high rating under the new BREEAM environmental standard. Our team is determined to deliver a high performance building that is not only architecturally superb but creates a pleasant and productive environment for those who will be working there.” Gavin Dunn, director of BREEAM, said: “this achievement demonstrates a genuine commitment by the project team to deliver a high-quality development that will benefit the building owners and occupiers into the future.”

November 3, 2014

BIM adoption set to soar in UK and US over next two years, claims report

by Mark Eltringham • Architecture, Facilities management, News, Property, Technology, Workplace design

Building owners are embracing building information modelling (BIM) as a powerful technology benefitting the design process, managing project schedules, controlling costs and minimizing project errors, according to the recent McGraw-Hill Construction SmartMarket Report “The Business Value of BIM for Owners”. The latest report focuses on the business value of BIM from the perspective of building owners in the United States and United Kingdom for whom the technology has been deployed. Initially adopted as a design tool and later evolving into an important tool for contractors, its adoption among building owners is expanding, the report claims, and that building owners are becoming more directly involved as “their power is even greater to align BIM use with their specific goals, engage more effectively with all stakeholders and extend the value of BIM beyond construction into facility management.” The study claims that 40 percent of US owners and 38 percent of UK owners expect that more than 75 percent of their projects will involve the technology in just two years.

October 31, 2014

UK Government announces new research programme into workplace wellbeing

by Mark Eltringham • News, Public Sector, Workplace, Workplace design

The UK Government’s interest in what makes us happy continues unabated with the news that it has officially launched its new What Works Centre for Wellbeing. The centre will commission researchers to study ‘the impact that different interventions and services have on wellbeing’. It will focus initially on work and learning, communities, cultural and sporting activities. It claims that the results of the research will help the government, councils, health and wellbeing boards, charities and businesses make decisions on what ‘really matters for the wellbeing of people, communities and the nation as a whole’. The centre is the latest addition to the What Works Network, which was launched by the government last year to improve public services through evidence-based policy. It builds on the work of the Office for National Statistics which has been tasked with measuring national wellbeing, and of the Commission on Wellbeing and Policy.

October 30, 2014

Report claims business ethics are linked to performance

by Mark Eltringham • News, Workplace

Companies with well defined and consistent ethical policies are both more stable and more commercially successful, according to a new report published this week by the Chartered Management Institute. Based on a self-reporting survey of 2,500 CMI members the study found that over a third (37 percent) of managers in growing companies rate their own ethics as high, compared to just 19 percent in businesses that are contracting, which suggests a correlation if not causation. Just under a third (29 percent) of managers rate their organisation’s ethical standards as mediocre or poor. Senior managers also appear to have a more positive idea of their own organisation’s ethical standards than those in more junior and front line roles. Nearly half (48 percent) of senior managers believe their organisation has excellent ethical behaviour, compared to just a fifth (22 percent) of junior managers.

October 28, 2014

Great Place to Work Institute reveals world’s best multinational workplaces

by Mark Eltringham • News, Workplace

Google Offices in Amsterdam

The Great Place to Work Institute has released its latest list of the 25 multinational companies that it believes are “leading the way into a more hopeful economic age”. The full list is available on the organisation’s convoluted and impenetrable website and as part of a new report, The Dawn of the Great Workplace Era, which describes a world in which “all people can expect to work for an organization where they trust their leaders, enjoy their colleagues and take pride in what they do”. This year’s list of firms has been chosen from 6,200 companies worldwide based on employee surveys and an assessment of each company’s policies. The Top Five for 2014 – Google, SAS Institute, NetApp, W L Gore and Associates and Belcorp – have been ranked as the top multinational workplaces, “for demonstrating rising levels of trust, camaraderie and pride.” These are the companies that “are taking steps to ensure that promotions go to those who best deserve them, to increase transparency, and to encourage employees to balance work and life,” according to China Gorman, CEO of Great Place to Work.

October 27, 2014

EU’s targeted 2030 greenhouse gas cuts receive lukewarm welcome from industry

by Mark Eltringham • Environment, News

The states of the European Union (EU) have reached an agreement to cut greenhouse gas emissions by 40 percent by 2030, compared with 1990 levels. The EU says it aims to meet the new target in the most cost-effective ways possible. The EU has also set itself the target of generating 27 percent of energy from renewable sources over the same period. The new target is set to remain independent of any more ambitious cuts set by individual member states suggesting that the EU sees the new targets as being a minimum ambition. The new targets will also take account of the EU’s internal energy markets and the degree of integration of members states. The EU, in its announcement, claims that the market for renewable energy is dependent on a well integrated internal energy market, co-ordinated at regional level. The new announcement has been broadly welcomed by industry sources albeit with some significant caveats.

October 27, 2014

Majority of UK SMEs believe technology can help rebalance the economy

by Mark Eltringham • Flexible working, News, Technology

The UK’s small and medium sized businesses believe that the regional divide in the economy can be bridged to a large extent by technology, according to a new report from Brother UK. According to the report, Regional Attitudes to Growth and Competitiveness, carried out in conjunction with Cardiff University and based on a survey of 600 SMEs around the country, over half (57 percent) believe technology was the key driver of their region’s competitiveness and only one in ten say the competitiveness of their region has declined since the start of the recession. Over two thirds (71 percent) believe technology can improve regional competitiveness and slightly more (73 percent) believe it’s possible to service customers and clients across multiple regions efficiently from their current location. The survey also claims that because each company spends an average of 244 working days a year on business travel and the UK has the second highest annual business travel spend of any Western European nation, despite its comparatively small size, many firms are turning to technology to enhance their competitiveness.

October 21, 2014

Religious leaders have their say on ongoing work-life balance debate

by Mark Eltringham • Flexible working, Technology, Workplace

The UK’s Chief Rabbi Ephraim Mirvis has appealed to people to free themselves from digital slavery for at least one day a week. Speaking in The Times, the Chief Rabbi (pictured above) calls on all people to give up their smartphones, tablets and other devices for at least a day a week as part of a campaign to revive adherence to the Jewish custom of the Shabbat in which people do not work between sunset on Friday and Saturday. He has been joined in his call by the Archbishop of Canterbury and The Pope, both of whom have urged people earlier this year to focus less time gazing into the unblinking eye of their devices and instead focussing on the real world, its issues and the people around them as a way of achieving a better work-life balance. The Chief Rabbi claims in the interview that the ceaseless need to respond to electronic messages distracts people from family life, communal living and spiritual reflection.

October 20, 2014

Ballpools, swings and slides don’t make office design cool, they make it childish

by Mark Eltringham • Architecture, Comment, Workplace design

“The brain is a wonderful organ; it starts working the moment you get up in the morning and does not stop until you get into the office.” I don’t believe this famous quote from the poet Robert Frost is particularly true but it appears to be an assumption that certain people make when it comes to creating those lists of office design that they describe as fun, trendy, cool or quirky or some other inappropriate, tired adjective. Invariably these offices feature such decidedly uncool and untrendy things as slides, swings and treehouses. One of the latest examples of this kind of thing is to be found on the BBC website with a number of pictures submitted by the sorts of adults who are not ashamed to claim that their idea of fun at work is apparently a meeting in a ballpool or on a swing. Of course, they don’t really think that, except in a work context. I’d bet they can easily walk past the ballpool at Ikea without feeling the need to dive in as an alternative to picking out a sofa.