About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

August 4, 2014

Two fifths of workers ignore social media bans – and they’re right

by Mark Eltringham • Legal news, News, Technology, Workplace

We all remember the days, not that long ago, when companies actively discouraged the use of personal technology and social media at work. How quickly things change. Now many firms not only want people to use their own smartphones, they pretend that it was their idea all along by labelling it BYOD. Some even measure their employees’ social engagement and judge them on it. Even those firms who maintain policies to restrict the use of social media may be fighting a losing battle according to new research from Samsung Electronics, which found that British employees are most likely to ignore them. But then again, maybe businesses shouldn’t worry about it because a growing body of research suggests that people who use social media tend to be more collaborative and productive at work.

July 31, 2014

Yet another report into the Future of Work that is really about the present

by Mark Eltringham • Comment, Flexible working, Technology, Workplace design

Just a few days ago, a survey from Morgan Lovell and the British Council for Offices highlighted the value British workers placed on having somewhere to work, regardless of its drawbacks, privations and distractions. Now a new report from consultants PwC seems to draw the opposite conclusion. Heralded by predictably tedious headlines declaring the office to be dead or dying, The Future of Work: A Journey to 2022 claims that a quarter of the 10,000 people surveyed believe the traditional job will disappear and around a fifth claim to have already had enough of the 9 to 5 in a fixed physical space and would prefer to work in a ‘virtual place’ – which seems to mean anywhere with WiFi. As ever, any report addressing ‘The Future of Work’ is primarily and perhaps unwittingly about the present.

July 28, 2014

A vision of office design that is the exact opposite of all it claims to be

by Mark Eltringham • Architecture, Comment, Workplace design

The currently voguish idea that ‘sitting kills’ finds an interesting interpretation in this conceptual office design by Dutch architects RAAAF and the artist Barbra Visser. Designed with the good intentions of encouraging movement, the hellish outcome has the aesthetics of a stealth bomber crossed with an underpass in Peterborough reimagined by MC Escher, the functionality and appeal of a Snowdonian potholing weekend and is populated by 21^st Century hipsters and band members of Kraftwerk. This is the Outstanding Landscape of Affordances, commissioned by the Netherlands’ Chief Government Architect and set to become a real installation in Amsterdam next year. To be fair, the blurb does describe the idea as ‘a first step towards a future in which standing at work is the new norm’, but that doesn’t mean we should ignore its catastrophic shortcomings, even as a talking point.

July 23, 2014

Three major UK office developments get green light following months of talk

by Mark Eltringham • Architecture, News, Property

Plans for the new Astra Zeneca facility in Cambridge by Herzog & de Meuron

Three of the most talked about UK office developments have been given the go ahead within the space of a few days. The Government has finally announced that the new construction headquarters for HS2 will be in Birmingham, rather than London. Meanwhile, following all of the wrangling about its proposed takeover by Pfizer, Astra Zeneca has announced that the controversial move of its research facility from Cheshire to a new base in Cambridge will involve the creation of a new £330 million complex designed by Swiss architects Herzog & de Meuron. Finally, planning consent has been granted for the 4.9 million sq ft Wood Wharf development in docklands including nearly 2 million sq ft of office space which the developer claims will be aimed at the thriving London technology, media and telecommunications (TMT) sector.

July 22, 2014

BIFM survey reveals lukewarm approach to sustainable facilities management

by Mark Eltringham • Environment, Facilities management, News

Sustainable facilities management A new report from the British Institute of Facilities Management reveals the lukewarm approach many UK organisations have to sustainable business practices generally and sustainable FM in particular. The study, based on online research carried out in the Spring with the University of Reading found that, while an overall majority (60 percent) of facilities managers think sustainability is effectively integrated in to their businesses, most operate on the ‘border of compliancy’. The report makes this conclusion based on the fact that its survey showed that over three quarters of respondents (78 percent) claimed that the main driver for the development of sustainability policies is corporate image and a similar proportion (77 percent). The report concludes that this ‘suggests a ‘box-ticking’ approach to sustainability instead of businesses embracing and investing in longer-term practices and the advantages of spending to save’.

July 16, 2014

Three ways in which politicians display their ignorance of the workplace

by Mark Eltringham • Comment, Facilities management, Flexible working, Technology, Workplace, Workplace design

The recent Cabinet reshuffle in the UK Government won’t alter one fact; politicians simply don’t get it when it comes to technology, the workplace, the way people work and the needs of small businesses. Once you dismiss the paranoid idea that they DO get it but don’t care because they’re too busy looking out for The Man, you have to conclude that one of the big problems they have (this won’t go where you think) is that they don’t understand anything about technology and work, especially when it comes to emerging technology, the working lives of individuals, the needs and functions of small businesses and the fact the self-employed exist at all. These things exist outside the bubble. This is obviously a problem because they are implementing policies and making big, uninformed and anachronistic decisions about the things that shape every aspect of our lives, help to define us as people and determine how companies and individuals function. Here are just three examples.

July 14, 2014

UK’s snail-paced broadband is failing businesses, claims FSB report

by Mark Eltringham • News, Technology

The UK’s snail-paced broadband infrastructure isn’t up to the demands placed on it by 21^st century businesses and there is not enough ambition to bring it up to speed with that of other nations, according to a new report from the Federation of Small Businesses. The report found that while nearly all small business owners (94 percent) consider a reliable internet connection essential, just 15 percent are happy with their provision and a staggering 45,000 small businesses are still dependant on a dial-up connection and many more are struggling by with slow broadband speeds under 2 Megabits per second (Mbps). The FSB also claims that current Government targets of 24Mbps for 95 per cent of the population and 2Mbps for the remaining five per cent will not meet future demands and that it should commit to delivering a minimum of 10Mbps (megabits per second) for all homes and businesses by 2017 rising to 1Gbps (gigabit per second) by 2030.

July 14, 2014

How Arthur C Clarke and other writers predicted tablet computing and the iPad

by Mark Eltringham • Comment, Technology

Arthur C Clarke was one of those scientists and science fiction writers who made a pretty decent fist of getting his technological predictions right. Not only did he foretell general trends such as flexible working and the future nature of work in cities, he also got a number of details right, too. His screenplay for the Stanley Kubrick directed 2001: A Space Odyssey featured astronauts using something uncannily like an iPad. Indeed, so uncanny was the resemblance that when Apple came to have their long-running global patent tussle with Samsung following the 2010 launch of the iPad, the film was cited by Samsung as evidence that Apple hadn’t come up with the idea of a rectangular screened device at all. The judge ruling in the US case ultimately dismissed this specific argument but did conclude that other real world examples of devices would be admissible.

July 11, 2014

UK public sector spends twice as much on outsourcing as the private sector

by Mark Eltringham • Facilities management, News, Public Sector

The UK’s public sector spends almost twice as much on outsourced services as the country’s private sector, according to research from the Information Services Group. The study claims that the total contract value of public sector outsourcing agreements over the last two years was £51 billion, compared with £30 billion for the commercial sector. In that time, a total of 585 public sector contracts were awarded. Although volumes are lower than those of the commercial sector (726 contracts), this number represents nearly a threefold increase in public sector activity since the pre-recessionary period (2006-2007). While the commercial sector has seen a shift toward smaller contracts over the past two years, the public sector has seen a reduction in the number of smaller contracts, from 46 percent of the market in 2010-2011, to 40 percent. While the number of large contracts remains steady, growth in the sector is largely driven by contracts valued at between £15 million and £30 million.

July 9, 2014

It’s not just workers in the UK who toil in the unblinking gaze of BYOD

by Mark Eltringham • Flexible working, Technology, Workplace

As we reported earlier, the UK’s managers now routinely put in up to between one and two extra days of work a week thanks to the technological presenteeism associated with BYOD and other practices. But of course the phenomenon is not restricted to these shores. A survey from US business software firm BMC found that the average employee applying BYOD practices now works an extra two hours each day, a third check their emails between 6 and 7 each morning, each person deals with an extra 20 emails daily, and obviously does so using his or her own devices. You can either see this as an increase in productivity, or you can see it as more evidence of our willingness to subject ourselves to the round the clock work and the unblinking eye of the smartphone. What is also apparent from the BMC report is that while companies are overwhelmingly keen on the BYOD idea – some 95 percent allow it in some form – 84 percent offer employees little or no support and 64 percent do not train staff in security issues. Infographic below: More →

July 9, 2014

The UK’s most common form of flexible working? Half of managers work an extra day a week

by Mark Eltringham • Flexible working, News, Technology, Workplace

The UK’s most common yet one of the least talked about forms of flexible working has been laid bare in a new study from the Institute of Leadership and Management. It found that nearly half of managers work an extra day each week outside of their contracted hours, while an eighth put in an extra two days. More than 90 percent of managers now work outside normal office hours. The survey of 1,056 ILM members found that over three quarters (76 percent) ‘routinely’ work at home or stay late at work, over a third work at weekends and nearly half (48 percent) regularly work through their lunch-break. The root causes of this are unsurprisingly familiar. The ILM cites technological presenteeism, with many managers ‘obsessively’ checking their phones for email, as well as pressure from employers to put in the extra hours.

July 9, 2014

Smithfield mixed use development plans thrown out by Communities Secretary

by Mark Eltringham • Architecture, News, Property, Workplace design

The UK’s Communities secretary Eric Pickles has – in no uncertain terms – thrown out the controversial £160m plans to redevelop London’s historic Smithfield Market. The development, which would have been located in the heart of London’s creative and office design communities, was rejected with a strongly worded statement that concluded: ‘the extent of damage that the application would cause to the important heritage assets at Smithfield runs entirely counter to national and policy objectives intended to protect such assets from harm and that this would seriously undermine any economic, social or environmental benefits otherwise arising from the development, such that the proposal would not represent sustainable development.’ Objections to the plans had been led by the Victorian Society and Save Britain’s Heritage and enjoyed the backing of high profile public figures such as Alan Bennett, Kristin Scott Thomas and RIBA Journal editor Hugh Pearman.