About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

It’s not all about BYOD; data security also remains a low-tech issue

by • Legal news, Technology

Oliver Letwin dumps government secretsWhile firms worry about the loss of data through the practice of BYOD, employees continue to find low tech ways of breaching security according to a report from Iron Mountain. While under half (42 percent) of employees describe their organisation’s approach to hard copy as secure, one in ten describe it as chaotic. Nearly half claim to have seen confidential information lying around in the usual places such as on desks or photocopiers. The most common types of information exposed in this way are details of salaries and performance reviews as well as commercial and financial data, although many will remember the scandal that broke two years ago when Government minister Oliver Letwin (above) repeatedly dumped classified information in a park bin including some about Al Qaeda, Libya, Afghanistan, the Dalai Lama and Aung San Suu Kyi.

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Majority of British ex-pats working overseas now work flexibly, claims report

by • Flexible working, Technology

Sunburned Simon CowellThe majority of British expatriates who work overseas embrace flexible working arrangements, according to a survey commissioned by NatWest International Personal Banking. More than two thirds of those surveyed have exported their preferred working practices as well as themselves as they seek a better lifestyle and work-life balance overseas. Flexible working is most common for ex-pats in English speaking countries such as Australia (85 percent), New Zealand (79 percent), USA (78 percent) and Canada (76 percent).  However the survey of 1,800 ex-pats also reveals that flexible working is even prevalent for Brits working in other countries such as China (53 percent), UAE (48 percent) and Singapore (47 percent).

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There is very little about flexible working that is actually flexible

by • Comment, Events, Flexible working

upside_down_officeIt’s pretty clear why some of the world’s greatest writers have been drawn to the human propensity for moral and linguistic inversions and subversions. Books like 1984, Catch 22 and A Clockwork Orange are predicated on the idea. And it’s not one limited to literature. If we look, we can see it going on all around us. In the field of workplace design and management we can see it in the use of the word ‘flexible’ as used in the phrase flexible working. This is a word that in this particular context is coming to mean something like its opposite.  According to a survey from YouGov, the 9 to 5 is a thing of the past, supplanted by a style of work labelled flexible but which involves a third of us working for over ten hours a day, many at home right up until the point we go to bed with a smartphone that sits by our side, to wake us with a beep and a wodge of new notifications the next morning.

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New report identifies the ten key trends set to transform US commercial property

by • News, Property

Navel gazingAccording to a new report from Deloitte, the recent upturn in the US commercial real estate sector is set to continue unabated into next year. Which is great news but according to the property consultancy, the market that emerges from the ashes of the downturn will be very different to the one from which they were formed. Deloitte’s 15th annual Commercial Real Estate Outlook report has identified what it considers the top ten trends that will reshape the emerging market based on a mixture of original research, subjective insights and the firm’s experience with clients. These trends are dominated by structural and financial issues and the only nods towards external socio-economic factors are mentions for the aging workforce within the market (so much for the transformational potential of GenY) and increases in single family households (can’t see the link with commercial property).

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More law firms introducing flexible working, but progress remains slow

by • Flexible working, Legal news, Workplace

SisyphusWhen it comes to the adoption of flexible working, law firms have proved to be one of the more intransigent sectors in the UK. But there are signs of change with news that more firms in Scotland are embracing new working practices. A survey of 3,400 solicitors carried out by the Law Society of Scotland found an increasing number were making use of flexible working. The research shows that while the majority of respondents (77 percent) continue to work full time, two thirds are now allowed to work away from their main place of work although take-up remains sluggish with only a quarter doing so at least once a week. In marked contrast to other professions, around two thirds of respondents did not access emails and work files while away from the office.

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Video: What Stephen Fry can teach us about Cloud computing for business

by • Technology

Not one of our usual cutesy attempt to find the links between the thoughts of Aldous Huxley, Baloo or the Arctic Monkeys and some workplace issue or other but a completely straight exploration by technophile Stephen Fry of the enduringly nascent and misunderstood technology still indistinguishable from magic that is Cloud computing. The national treasure and renowned smart-arse looks at the development of the principles behind the Cloud in an historical context and applies them to business thinking for those of us who struggle once the serious technical explanations begin. Most of us, in other words.

What the endless debate about HS2 can teach us about how we work

by • Comment, Flexible working, Technology

A man working on a train

A man working on a train

One of the most fascinating aspects of the debate about whether the UK should spend £50 billion (or whatever you think it might be) on the new HS2 rail network, is the way in which it has formed a touchstone for a discussion about how we work. But people on both sides of this debate can have things either spectacularly or misguidedly wrong. On one side, the people behind the scheme, including the Government, used the jaw-dropping assumption that nobody worked on trains as the foundation of a business case. That was the familiar sight of large organisations working their relentless way towards a number they wanted, regardless of inconvenient facts. This idea has now been so widely discredited and mocked that it has been dropped completely from the latest business case, tellingly the sixth in just three years. And yet on the other side, we have people arguing that we should travel less and use videoconferencing as an alternative to face to face meetings, which can be almost as problematic.

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Many UK facilities managers still failing to see the magic of BIM, claims report

by • Facilities management, News, Technology

Zim Sala BimAccording to a new survey from the Royal Institute of Chartered Surveyors, the UK’s facilities managers are simply not ‘getting’ what Building Information Modelling is all about and how it can be applied. The latest research into the acronym replete debate about the role of BIM found that more than a third of facilities management professionals are unfamiliar with building information modelling and its uses. RICS is calling on facilities managers to increase their general awareness of the potential of the technology. The survey was carried out on behalf of RICS by the crudely monikered and government funded BIM4FM initiative and found that of the nearly two thirds (65 percent) of respondents who were aware of BIM, nearly all (62 percent) believed it would help them in their roles.

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Looking forward to Workplace Week; productivity and the connected organisation

by • Events, News

'High Street' at Network Rail's Milton Keynes base

‘High Street’ at Network Rail’s Milton Keynes base

There’s not much time to go before Workplace Week, which takes place from the 4th to 8th November. The annual workplace conference and fundraiser for Children in Need will include more than a dozen visits to offices in London and around the UK, a one-day convention and events staged by Kinnarps, ASOS, KPMG, Herman Miller and Colebrook Bosson Saunders. Site visits include to the public sector’s new generation of landmark buildings, Network Rail, RBS and Innocent Drinks. The theme of this year’s convention on the 5th November is Driving Productivity Through The Connected Organisation which will take place at PricewaterhouseCoopers’ offices. Speakers includes Keith Saxton, director of financial services at IBM Research; Johnny Dunford, global director of commercial property at RICS; and Liz Nottingham, Regional HR Director for Western Europe at Starcom MediaVest group.

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The Great Gatsby and the rehabilitation of the office cubicle

The Great Gatsby and the rehabilitation of the office cubicle

by • Comment, Furniture, Workplace design

The finest closing sentence of any novel in my opinion is that in The Great Gatsby. “So we beat on, boats against the current, borne back ceaselessly into the past.”  It is a reference to the futility of our attempts to escape the past, even as we look to the future, dreaming of how “tomorrow we will run faster, stretch out our arms farther”. F Scott Fitzgerald was referring to people when he wrote it, and Jay Gatsby in particular, but it’s a passage that resonates in a number of ways, especially in those areas of our lives that deal most intimately with what it means to be human. And one of these is self-evidently the workplace, where any articular attempt to define the ideal office for a particular time, including the future, is complicated by the fact that we must always meet the needs of the beasts that inhabit it. Regardless of the tools we have at our disposal with which to work more effectively, or just plain ‘more’ we remain fundamentally the same animals we were thousands of years ago.

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Economic recovery, the changing psychological contract and the future of the office

by • Comment, Facilities management, Flexible working, Workplace design

display_img_01There has always been a link of one sort or another between the labour market and office design. So, as the UK’s unemployment statistics continue to fall, they remain moderately high and there continue to be structural changes in the nature of work, typified by this year’s debate about the growing use of zero hours contracts. You have to wonder what impact structural changes,  levels of unemployment and redundancy (around 4 million in the UK since 2008) have had on the way we manage and design our workplaces. There is no doubt that the downturn combined with the structural changes in the way we work have had an effect on demand for commercial property, but what will it all mean in the longer term?

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RIBA reports a surge in confidence and headcount for UK architects

by • Architecture, Company news, News

RIBA Logo

The good news keeps on coming for the UK’s architects. Following a number of reports of increased activity in the sector earlier in the year, the latest RIBA Future Trends survey reports that architects are increasingly confident about their future workloads. The Index used by RIBA to measure confidence rose by four points in September to +26. The number represents the difference between those expecting an increase in work and those expecting  decrease. Encouragingly, the increase in confidence was seen across all of the sectors surveyed and in every part of the UK. The survey also recorded an increase in headcount in architectural practices as firms gear up to meet the demands of their increased order book.

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