About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

From the archive: Escaping the gravity of the fixed times and places of work

From the archive: Escaping the gravity of the fixed times and places of work

In November 2019, just before that thing happened, there was this… The worst workplace related news story of 2019 is also one of the most widely reported. I’m not linking to it because I don’t want to give it any credibility, but it has been discharged into the ether by Fellowes along with a ‘behavioural futurist’ called William Higham. I will say only two things about it. Firstly, we flatly refused to publish a story about the damn thing and it’s a shame that the mainstream media couldn’t spot it for the utter drivel it is. The fact that they have picked up on it says something about the way such issues are covered in the press. That’s why you’re more likely to see a stress-related story about rats driving cars on the BBC than you are something meaningful. More →

Serfs up for the self-employed and gig economy workers (and the middle class)

Serfs up for the self-employed and gig economy workers (and the middle class)

One of the most significant consequences of the 2008 economic crash was a remarkable shift in the nature of employmentThe recession led to a surge in the number of people categorised as self-employed. The numbers have been increasing ever since, albeit at a lower rate. By the end of 2019, the number of self-employed people in the UK exceeded five million people for the first time. Fifteen percent of the workforce.  More →

Escaping the gravitational pull of workplace data

Escaping the gravitational pull of workplace data

On the doorstep of the British Library you will find Edouardo Paolozzi’s imposing statue of Sir Isaac Newton. At first glance, this positioning seems to make perfect sense. Where better for a monument to the Enlightenment’s poster boy than raised on a plinth at the entrance to the world’s second largest library? And yet, there’s more going on here than is evident at first glance.

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Well, at least nobody is whinging about open plan offices anymore

Well, at least nobody is whinging about open plan offices anymore

Years of pathologising offices should have prepared us for the patholigisation of virtual spaces. It seems like months since anybody has come out with that tired old rant about open plan. Certain vociferous and obsessive authors on the subject have had to find some other outlet for whatever their real problem is. Still, it’s not hard right now to find similar stuff about the toxicity of virtual meetings and especially those hosted by poor old Zoom, who get the blame for everything.

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We need to talk about Red Industries

We need to talk about Red Industries

red industriesWe need to talk about Red Industries. More specifically we need to talk about the firm’s Walley’s Quarry landfill site in the town of Newcastle-under-Lyme.

First up, a disclaimer. I am a native of the town. Fairly recently, I returned to live there after many years away. Most importantly in the context of what I am about to write, my mum was laid to rest in the town. Her grave lies in the main cemetery of the village of Silverdale.

Silverdale has a population of a little under 5,000 people. The Borough of Newcastle-under-Lyme is largely formed from a number of similar villages and has a total population of about 130,000.

Yet this small village in this small town is the source of more complaints to the UK’s Environment Agency than any other location in the country. Last weekend alone the council received around 2,000. Many hundreds more were made to the EA (exact numbers are vague although the EA admits it was a record number). Those complaints include one of my own. All referred to the polluting stench of sulphurous rot emanating from the landfill site in the village, owned by Red Industries.

Call the EA reporting hotline and the first question you are asked before saying anything else is whether the complaint is about Walley’s Quarry. That tells its own story.

 

The wider problem

Among the complainants were local schools, Keele University and the local hospital. To put this into context, the hospital is 2.5 miles away from the landfill and the stench was reported inside the building. My own home is around 2 miles away and my complaint about Red Industries and its hell hole was made from there.

My mother’s grave lies 100 yards from the entrance to the site. I now cannot visit her without heaving.

God alone knows how awful it must be for mourners at funerals. And how much worse for those who live nearby. Although you can get some idea from the activist Facebook Group set up to tell their stories. Those stories have amped up since the site was granted a new licence last year. That doesn’t seem a coincidence.

I could say the Environment Agency is pussy footing around the issue, but they are not even doing that. Last weekend’s deluge of complaints to the agency coincided with the introduction of new monitoring equipment at the site. On Monday it became apparent that this equipment wasn’t even turned on.

And so, the suggestion from MP Aaron Bell that the weekend should be considered an incident in its own right can be dismissed by the very people supposedly responsible for protecting the environment. I don’t know what they make of his raising the issue in Parliament.

And the response of Red Industries to what is happening? It is to hide behind regulations and the skirt tails of the useless EA, refuse to acknowledge the problem and write intimidating letters to the MP.

A new motion put forward to the council suggests that the site needs to close while a better plan is formulated. The leader of the council has called on the local head of the EA to resign and for the site to be closed permanently. His organisation is now actively at loggerheads with the EA. This is getting very real, very quickly.

Something needs to change and soon. The site as managed by Red Industries is – at the very least – worsening the daily lives and wellbeing of tens of thousands of people. It may well be affecting their physical health. These people are being let down by the Environment Agency which needs to be far more proactive and possibly aggressive in its dealings with Red Industries. Already there have been minor protests, including one man chaining himself to the gates of the site. But if local people cannot rely on the agencies that should be protecting them, we might expect those protests to ramp up.

This is a personal post, but it’s very important to me. It will stay online but not appear on the homepage.   

Issue 5 of IN Magazine opens up new dimensions for the workplace

Issue 5 of IN Magazine opens up new dimensions for the workplace

The digital edition of IN5 is now available, exploring the very latest thinking on people, places and technology with print copies on their way soon. In the new issue: the different responses of nations to the pandemic; how some furniture makers are using new materials to do something real about the environment;  interviews with Marie Puybaraud and Neil Usher; masks and helmets at work; the new opportunities for the workplace professions; how a new office in Athens combines ancient wisdom and modern thinking; the potential for us to drift into a new form of feudalism; and all the latest, news and commentary you need; plus some other stuff you didn’t know you needed.  More →

Getting the measure of better working cultures

Getting the measure of better working cultures

For now, just forget the cyborg monkeys and spinach sending emails, the real short term tech action is all about how to gauge what workers are thinking or doing, and what to do about it – especially if whatever they are thinking and doing is not what the org wants for them or, more importantly, itself. Things are getting crazy. More →

What we all get wrong about motivation and the hierarchy of needs

What we all get wrong about motivation and the hierarchy of needs

hierarchy of needsWhen it comes to understanding motivation, the stepping off point for most people is Abraham Maslow’s Hierarchy of Needs. The theory is now nearly 80 years old and its endurance is some kind of testimony to its insight. Yet a recent paper published in the Journal of Humanistic Psychology, authored by William Compton of Middle Tennessee State University argues that some of the ideas we most commonly associate with the theory seem to be myths. These include its most fundamental concept, the Pyramid of Needs.

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We shouldn’t become village idiots in our new ways of life

We shouldn’t become village idiots in our new ways of life

The idea of a Global Village comes loaded with a number of idyllic connotations. Most of them derive from the use of the word village itself, which triggers the idea of a community in our minds. Yet even the man who coined and popularised the term in the 1950s and 60s to describe a world contracted by new media understood that there are always complications whenever technology rubs up against human beings. More →

The shape of things to come for the world and the workplace

The shape of things to come for the world and the workplace

Originally published in March, right at the start of all this. Makes me wonder how far we’ve come in nine months. In Dorian Lynskey’s The Ministry of Truth, a “biography” of Nineteen Eighty-Four, the author describes how Orwell’s  book was the end point of an obsession with utopian (and ultimately dystopian) fiction that characterised the first half of the Twentieth Century, and reflected the competing political, social and economic ideologies of the era. More →

Listening in on an enormous conversation about the workplace

Listening in on an enormous conversation about the workplace

One of the best tricks Clive James ever pulled was finding acceptance as a public intellectual in the UK. It’s not easy in a country in which it is possible to be too clever by half or even too clever for your own good. Stephen Fry continues to pull it off as does Mary Beard, but it’s a hell of a thing to achieve. In the UK it seems to rely on straddling at least two worlds. More →