About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

January 22, 2019

London remains top gateway city in the world for commercial property investors

by Mark Eltringham • Cities, News, Property

London maintained its position as the top city for global real estate investment in 2018, according to research published today by JLL. The report claims that investors continue to favour cities they are familiar with and that have well-established investment markets and high levels of transparency. Well-known, large gateway cities with the world’s deepest concentrations of capital, companies and talent continue to dominate the top ranks. Twelve cities–London, New York, Paris, Seoul, Hong Kong, Tokyo, Shanghai, Washington DC, Sydney, Singapore, Toronto and Munich–have appeared in the top 30 ranking every year for the past decade and account for 30 percent of all real estate investment. More →

January 21, 2019

Robot delivery dogs, digital pollution, why tech firms like ping pong and some other stuff

by Mark Eltringham • Features, Technology, Wellbeing

Today is officially* Blue Monday and instead of offering up an endless series of clickbait pieces telling you how to cope and make the day better for your colleagues, we’re turning our attention to more interesting things. Such as this recent piece arguing that our obsession with ‘millennials’ can cloud our perspective on more important issues about people, their characteristics, advantages and inequalities. It argues that birth dates are rather less important to people’s life chances than their background, individual abilities and structural issues in the economy and society. Who – as they say – knew?

January 21, 2019

What we have wrong about why some companies are more successful than others

by Mark Eltringham • News

New research published in the Strategic Management Journal suggests a firm’s competitive advantage can last more than three times as long as previously believed. INSEAD Assistant Professor of Strategy Phebo Wibbens found that companies with “higher-order” resources can greatly outlast their competitors. Traditionally, strategy experts have focused on a firm’s operating resources – assets and capabilities that directly affect profit – when analysing its competitive advantage. Based on that assumption, high-performing firms were believed to have a run of success lasting on average about five years. But as IKEA, Apple and other firms have shown, a much longer period of success is available to some companies.

January 20, 2019

The changing shape of the insurance workplace

by Mark Eltringham • News, Workplace design

HOK’s WorkPlace group has released The New Insurance Workplace (registration required), a report which sets out to examine the forces reshaping the insurance industry and how workplace design can position these companies for success. The report’s concludes that insurance firms take pride in their conservative approach to risk management and traditional business models. They also have high-performance cultures that demand strong results. Yet changing regulations, emerging technologies and increasingly obsolete work processes have left many legacy players with underutilised, outdated office and retail space that hinders their ability to meet the fast-changing expectations of customers.

January 20, 2019

Nowy Styl acquisition of Kusch+Co latest sign of changing office furniture sector

by Mark Eltringham • Company news, Furniture, Workplace design

The Nowy Styl Group, a European manufacturer of office furniture has acquired the German family company Kusch+Co, a manufacturer and distributor of commercial furniture. It is the latest sign of change and possible consolidation in the global office furniture sector which has seen Steelcase acquire Orangebox as firms seek to expand their offering and market penetration. The trend is also evident elsewhere in the supply chain as shown by ByBailey’s merger with Insidesource and the creation of The United Workplace by Fourfront Group and partners around the world.

January 14, 2019

The problem with predictions, the cult of Facebook, WeWork woes and some other stuff

by Mark Eltringham • Features

If it makes you feel better about Blue Monday (today – ‘officially’ the year’s glummest day), it also marks the closure of the Predictions Window in my view. If somebody still has an unpublished list of forecasts for the coming year on their specialist topic, they’ve missed their chance. At least with us they have. But not to worry, there’s a good chance they can trot most of them all out again next year and they’ll be just as relevant. Anything else can be quietly dropped.

January 10, 2019

Essay collection challenges the cliches about the future of work

by Mark Eltringham • AI, News, Technology

The RSA Future Work Centre has published a new essay collection which it claims presents fresh perspectives on the future of work. The report claims that there are four basic problems with the mainstream narrative about work: that there is a fixation with certain technologies, especially artificial intelligence and robotics; that this in turn leads to a distorted perception of the effects of technology; that this analysis ignores reality in favour of potential; and that technological change does not take place in a vacuum and has a number of knock-on effects that aren’t always considered. Worth noting that the authors of the essays are predominantly academic and the report focuses almost exclusively on the effects of technology.

January 7, 2019

What Leonardo da Vinci can teach us about the six hour working day ⁰

by Mark Eltringham • Comment, Flexible working, Technology, Wellbeing

The latest idea to grip the sometimes limited imagination of the world’s workplace chatterers is that of the six hour working day or the four day working week. This has its original roots in a Swedish experiment designed to limit the hours people work in an attempt to improve their work-life balance and possibly even increase their productivity. Now a growing number of firms are looking to introduce a nominal four day working week or restrict the use of emails outside of office hours. These are always commendable goals and you can see the logic. We know people find it increasingly hard to switch off, we know that this is bad for them and we know that long hours don’t necessarily equate to greater productivity.

January 4, 2019

No more blank slate, lots more workplace choice and some other stuff

by Mark Eltringham • Features

The Christmas and New Year break can prove a burial ground for content. This is a shame because there is as much great stuff around at this time of year as any other. And just as much casual dross. The workplace sector retains its tendency to consume and parrot comfortable, simplistic narratives, in lieu of the challenging and nuanced ideas that tell us far more about who we are and where and how we work. Unsurprisingly Neil Usher was one of the first out of the gates in expressing a wish for something new for the New Year.

December 21, 2018

The ten most read stories on Workplace Insight for 2018

by Mark Eltringham • Facilities management, Features, Property, Technology, Workplace, Workplace design

We can’t help but feel that the world caught up with us a bit during 2018. We’ve been talking about the intersection of people, place and tech since we started up five years ago. Of course, we weren’t even the first to do this. As we’ve always acknowledged, we’re standing on the shoulders of the giants who first recognised what was happening a quarter of a century ago. Many of the ‘trends’ with which we are presented are nothing more than the crystallisation of ideas first expressed by people in the 20th Century. They seldom get their due.

December 19, 2018

Post Brexit high skill workforce migration plans to be unveiled today

by Mark Eltringham • News

Britain’s interior minister Sajid Javid is set to publish plans today for a post Brexit immigration system that would bring net migration to the UK down to “sustainable levels” in a phased approach starting in 2021. The UK Government will announce details of the new system to mark the end of free movement from other European Union countries in an immigration white paper. The plans will include a new visa route for skilled workers and no cap for high-skilled professions.

December 17, 2018

Meatspace, cyberspace, the uncertainty of expertise and some other stuff

by Mark Eltringham • Features, Technology, Workplace, Workplace design

The sign that somebody knows their stuff about a subject is often that whatever they say about it is full of questions, equivocations and caveats. They’ll often start out by saying things are complicated in mitigation of their opinion on a particular topic. They’ll say there are no silver bullets. It’s almost always neophytes, chancers and the conflicted that offer certainty. To prove my point here is David D’Souza of the CIPD making a point about the tendency to look for pat, narrow solutions to complex, broad challenges. Not only does he have something interesting to say, you know that he has the depth and breadth of knowledge to expand on each of the points he makes with yet more sophistication. It’s fractal thinking.