About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

March 27, 2017

Up to a third of UK jobs to be displaced by robots in near future ⁰

by Mark Eltringham • News, Technology

The latest report to examine the disruptive potential of robots in the workplace has been published by PwC as part of the firm’s regular Economic Outlook series. The study claims that up to 30 percent of existing UK jobs will be susceptible to automation by robots and Artificial Intelligence by the early 2030s, although in many cases the nature of jobs will change rather than disappear and the change will increase productivity and wealth. This is lower than the US at 38 percent and Germany at 35 percent, but higher than Japan at 21 percent. The report looks in detail at the composition of jobs in different industry sectors and occupations, using machine learning techniques to model the potential impact of AI in the future based on OECD data. The likelihood of automation appears highest in sectors such as transport, manufacturing, and wholesale and retail, and lower in education, health and social work.

March 23, 2017

The digital revolution is polarising the labour market and increasing wage inequality ⁰

by Mark Eltringham • News, Technology

The increasing ability of machines to perform cognitive, physical, and social tasks has polarised labour markets by “hollowing out” demand for middle-skill jobs, claims a new report published by IZA World of Labor based on research from economist Michael Gibbs of Chicago Booth School of Business. It suggests that analytical, problem solving, and social and communication skills are likely to be most valued in employees in the future. The new report finds that the advance of technology has opposing effects on jobs. It facilitates automation, creating fewer and less motivating middle-skill jobs. Conversely, it complements social and innovation tasks, creating more interesting low- and high-skill jobs. This causes labour market polarisation, “hollowing out” demand for middle-skill jobs, and increasing wage inequality.

March 21, 2017

Global survey confirms the need for flexible working in order for businesses to thrive ⁰

by Mark Eltringham • Flexible working, News, Technology

Productivity and teamwork are both significantly improved when employees can choose where they work, a global survey of on global flexible working trends claims. The survey commissioned by Polycom, Inc. a global leader in enabling organisations new levels of teamwork, efficiency and productivity by unleashing the power of human collaboration. The survey of over 24,000 people found that 62 percent of the global working population now take advantage of flexible working practices. Nearly all respondents (98 percent) state that flexible working has a positive impact on productivity. Although many remain concerned that their absence from the office may have a negative effect on their careers, they are drawn to flexible working to increase their productivity, achieve a better work life balance and avoid the problem of commuting.

March 20, 2017

People’s wellbeing never fully bounces back from unemployment, claims study ⁰

by Mark Eltringham • News, Wellbeing, Workplace

Losing a job creates a ‘new normal’ for personal wellbeing that never goes back to previous levels, a new international study claims. Unemployment is damaging to people’s wellbeing regardless of their age, gender, level of education, ethnicity or region. The new study, co-authored by the What Works Centre for Wellbeing and the University of East Anglia, looked at the impact of unemployment across a number of countries and found that joblessness tops even divorce or widowhood in its impact on our life satisfaction. The evidence also suggests people never adapt fully to unemployment. The longitudinal study of 24,000 people found on average that individuals had lower life satisfaction following unemployment and this never recovered to the pre-unemployment levels. These results applied to men and women, but the effects were found to be stronger for men. Men also were found to be happier than women once in a new job. The type of work is also important with temporary jobs proving worse than permanent work.

March 17, 2017

Artificial intelligence to go mainstream in the workplace by 2020, claims report ⁰

by Mark Eltringham • News, Technology

A new report by Tata Consultancy Services claims that 84 per cent of companies worldwide already see artificial intelligence as essential to their competitiveness while half see the technology as ‘transformative’. The study Getting Smarter by the Day: How AI is Elevating the Performance of Global Companies is based on interviews with 835 major businesses worldwide. It focuses on the current and future impact of Artificial Intelligence (AI) and found that the biggest adopters of AI today are, not surprisingly, IT departments, with two-thirds (67 percent) of survey respondents using AI to detect security intrusions, user issues and deliver automation. However, by 2020, almost a third (32 percent) of companies believe AI’s greatest impact will be in sales, marketing or customer service, while one in five (20 percent) see AI’s impact being largest in non-customer facing corporate functions, including finance, strategic planning, corporate development, and HR.

March 16, 2017

A third of home workers say children are their biggest distraction ⁰

by Mark Eltringham • Flexible working, News, Workplace design

Almost a third (28 percent) of those working from home have been distracted by a crying child whilst on a work call, reports Morgan Lovell. In solidarity with Robert E. Kelly, a professor of political science whose Skype interview by the BBC was unexpectedly interrupted by his children, workplace design, fit out and refurbishment specialist Morgan Lovell commissioned a OnePulse poll to find out the biggest disruptions when working from home.
In the survey, a third (33 percent) of respondents working from home stated that the biggest distraction was their children. Other interruptions that featured highly were: pestering pets (18 percent), flatmates (18 percent) and noisy neighbours (16 percent). Of those unable to work from home, 9 percent opted not to because of distractions and a further 44 percent were not allowed to by their bosses.
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March 14, 2017

RSA report sets out nationwide strategy for inclusive growth ⁰

by Mark Eltringham • Cities, News, Podcasts, Premium Content, Property

The Royal Society for the encouragement of Arts, Manufactures and Commerce (RSA) has published the final report from its Inclusive Growth Commission. The report sets out a series of recommendations which it claims will address the lack of an inclusive approach to the economy. In the context of Brexit, this is one of the underlying drivers of dissatisfaction with the way the UK is run by central and local government, the report claims, and hence a factor in the Brexit vote. Its forward looking proposals include a greater commitment to lifelong learning, a greater focus on place to ensure the UK’s cities and regions get a greater stake in the national economy. As well as the main report, its conclusions and proposals are discussed in a podcast.

March 13, 2017

Workplace strategy, automation and flexible working rising up the corporate agenda ⁰

by Mark Eltringham • Facilities management, Flexible working, News, Property

Corporate real estate occupiers must do more to embrace flexible working and identify the sources of competitive advantage offered by their workplaces, according to the newly published Corporate Real Estate (CRE) 2017 trends report from JLL. The study highlights the key issues affecting corporate property needs and requirements this year, and offers occupiers some advice on how to deal with them, including how real estate strategy affects organisational perfomance. As well as flexible working and real estate strategy, the report also considers the consequences of automation, which it suggests will have a significant impact on the way workplaces are designed, occupied and managed within just a few years,

March 10, 2017

Days lost to illness in the UK down to lowest level in a quarter of a century ⁰

by Mark Eltringham • Flexible working, News, Workplace

The number of days taken as sick leave in the UK has fallen to the lowest rate since records began, according to the latest release of data from the Office for National Statistics. In 2016, about 137 million working days were lost to illness, equivalent to 4.3 days per worker. The latest figures represent the lowest number of days lost since reporting began in 1993. Days lost have been falling since 2003 and particularly since the economic downturn of 2007-8, notes the ONS. This might suggest people are struggling in to work when ill out of fear, but that may be only part of the story as the growth in flexible working will also have had a significant impact. As always, the data throws up some interesting comparisons between demographic groups and sectors although the context is not always as clear or as straightforward as is commonly supposed.

March 9, 2017

What the budget meant for the workplace; experts have their say ⁰

by Mark Eltringham • Flexible working, News, Property, Technology

As has been the case with recent UK Government Budget announcements, Chancellor Philip Hammond’s first Budget addressed a number of issues related to the workplace, technology and infrastructure. It was the first Budget delivered in the post Brexit era and this clearly informed many of the announcements made. While most of the headlines over the past 24 hours have related to the changes to the tax status of the self-employed as a way of raising around £2 billion, the announcements also covered a broad range of topics related to the workplace, HR, technology and property sectors and have drawn an immediate response from key figures in the sector. These include nearly half a billion pounds relief on the vexed question of business rates reforms, a new focus on technical qualifications and a greater investment in 5G and other forms of digital infrastructure. We’ll be having our own say about the implications of the Budget in the near future, but in the meantime, here’s a rundown of the key announcements and the reaction of industry experts.

March 9, 2017

Google reveals latest designs for new California headquarters ⁰

by Mark Eltringham • Architecture, Case studies, Facilities management, News, Technology, Workplace design

Google has revealed the latest designs for its new Mountain View office campus, designed by Bjarke Ingels Group and Heatherwick Studio, the partnership that is also collaborating on Google’s new London offices. This is the third iteration of the designs which will now be presented at a public hearing pending approval by Mountain View City Council. The designs of the purpose built office complex and campus maintain the tent like structures from previous ideas as well as a heavily landscaped environment. The public spaces, pavilions, cafes, research labs, event spaces will be at ground level with offices on a mezzanine level. The new design for the roof incorporates curved metal shapes in grey which will discourage birds from flying into the structure.

March 7, 2017

Large scale NHS staff survey shows improvements in workplace experience ⁰

by Mark Eltringham • Facilities management, News, Wellbeing, Workplace design

A survey of more than 423,000 NHS staff has shown their experience of the workplace is improving, despite the huge financial pressures and public demand on healthcare in the UK. Responding anonymously to the annual NHS Staff Survey, staff reported small but measurable improvements in 26 of the 32 key workplace categories, including having confidence to raise concerns about clinical practice, feeling supported by managers and recommending their workplace for employment or receiving care. The report is published by the national NHS Staff Survey Co-ordination Centre on behalf of NHS England and was carried out in October and November 2016.