About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

February 20, 2017

Always on culture of work is literally killing people ⁰

by Mark Eltringham • Flexible working, News, Wellbeing

Workers in the City of London are often more stressed about work when at home than in the office, claims a new peer reviewed study published in the journal Frontiers in Human Neuroscience. The study of workers at some of London’s major banks suggests that more than half find they are more stressed when trying to balance their home and professional lives with the result that they are more at risk of cardiovascular disease. The stress levels of participants were measured using wrist monitors and found that there are significant spikes in heart rates when people interrupt their domestic lives with work. The authors conclude that the culture of always on working is literally killing people.

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February 15, 2017

UK employment rises to record levels (and productivity is up too) ⁰

by Mark Eltringham • News

The UK’s employment rate rose to 74.6 per cent in the final three months of last year, the highest rate recorded since data started being collected in 1971, according to the latest figures from the Office for National Statistics published today. The data also showed that UK productivity grew by 0.3 percent in Quarter 4 of 2016, following an increase of 0.4 percent in Q3, and that average earnings were 2.6 per cent higher over the fourth quarter compared with the same period in 2015. The growth in employment is seen to reflect a decline in the proportion of adults who are inactive but not seeking work. The unemployment rate remained at 4.8 per cent, the lowest level since 2005. The number of people in full-time employment rose by 45,000 in the three months to December. This was partly offset by a 7,000 fall in the number of people working part-time.

February 9, 2017

Interruptions may actually improve team decision making, claims study ⁰

by Mark Eltringham • News, Workplace design

Teams make better decisions if they are interrupted with advice during their task, rather than advised before it, new research from UCL School of Management claims. In a study published in the journal Organizational Behavior and Human Decision Processes, Professor Colin Fisher of UCL looked at the timing and impact of formal interventions in decision-making groups. He found that giving teams advice ahead of time to prevent problems from emerging doesn’t work as well as interrupting them with in-process interventions.Decision-making groups value interruptive advice more, which leads them to share more critical information and make better decisions, compared to groups getting the same advice before they begin their task – even when the difference between receiving the information was only a few minutes.

“The findings go against the conventional wisdom that prevention is always better than cure. Teams that were interrupted had more productive discussions on a variety of measures, improving the quality of the decisions they made. Surprisingly, it didn’t matter specifically how long we waited to intervene, so long as the group had already begun its discussion,” said Professor Fisher.

To investigate, he conducted experiments with 124 three-person groups who made two decisions about opening a fictitious new gourmet restaurant. To reveal the best choices, members had to pool their individual information.

Groups received advice either before their discussion, or at varying points during their discussions. Videos of discussions were used to measure the discussion length, level of advocacy, and amount of information shared, all of which predicted the likelihood of choosing the correct answer.

“Future research should examine in-process interventions outside of the laboratory and investigate on-going teams working on a variety of tasks, from brainstorming to problem solving,” concluded Fisher.

February 9, 2017

Birmingham creates city development blueprint with global dimension ⁰

by Mark Eltringham • Cities, News

Researchers at the University of Birmingham have developed a way of investigating or diagnosing the challenges facing their home city that could be used to help improve the lives of city dwellers around the world. And the blueprint they are working with could help city policy makers and other countries to take more effective actions to boost the quality of life for residents by providing better outcomes. Project leaders are already looking at how the work might be applied in countries like India, Brazil and South Africa. The first part of the Urban Living Birmingham pilot project used a wide range of data and evidence used by city leaders to inform policy combined with an analysis of 248 datasets – identifying the challenges facing Birmingham.

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February 8, 2017

Take up of flexible space confirms London’s status as a global coworking pioneer ⁰

by Mark Eltringham • Flexible working, News, Property

The ‘gig economy’ continues to drive London’s thriving flexible workplace sector which accounted for 8.8 percent of total office take-up in 2016, according to a new study from Cushman & Wakefield. The report claims that the pace of development will continue for the foreseeable future, not least because of the number of corporate occupiers taking on coworking space. Flexible office space accounted for more than 4.5m sq ft of take up in London over the past five years as the capital has cemented its place as the leading global market for coworking, according to the research. In 2016, flexible office take-up amounted to 842,888 sq ft across Central London, representing 8.8 percent of total take-up – slightly above the five-year average of 8.4 percent.

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February 6, 2017

No job is entirely safe as era of robots at work dawns ⁰

by Mark Eltringham • News, Technology

Two new reports have highlighted the ways in which a new generation of robots could transform the workforce, opening up opportunities while also threatening existing jobs. A study from Oxford Martin School claims that 35 percent of jobs in the UK are at risk of automation, and not necessarily those of the low skilled and unskilled. The study analyses which jobs commanding a salary of more than £40,000 are most at threat. It found that top of the “at risk” ranking are insurance underwriters, with a rating of 98.9 percent, followed by loan officers at 98.4 percent, motor insurance assessors (98.3 percent) and credit analysts (97.9 percent). A second report from think tank Reform suggests that robots should be proactively brought in to the workplace to replace 90 per cent of Whitehall’s 137,000 administrative staff with “artificially intelligent chatbots” by 2030, saving £2.6 billion a year.

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February 6, 2017

New report gives a clear picture of contribution of EU nationals to the UK economy ⁰

by Mark Eltringham • News, Workplace

A new analysis by the Institute for Employment Studies prepared for the European Parliament offer a snapshot of the number, status and characteristics of EU27 nationals living in the UK, and UK nationals living in Europe. The report, Brexit implications for employment and social affairs: facts and figures, found that UK expenditure on welfare benefit is more than forty times lower than expenditure for UK nationals. Overall, the researchers concluded that EU migrants are net contributors to the UK economy in terms of taxes and welfare benefits. This research found that the total number of EU-27 nationals living in the UK grew from 1,345,000 in 1990 to 2,988,072 in 2015. The EU-27 population in the UK is made up of a large number of young people, particularly those aged between 25 and 34. Meanwhile, the number of UK citizens living in the EU grew from 661,505 in 1990 to 1,216,041 in 2015. In comparison with the UK domestic workforce, the employment rate of EU-27 nationals in the UK is higher and the unemployment rate lower. EU-27 nationals in the UK are more likely to be employed in low-skilled work and UK citizens working within the EU-27 tend to be employed in high-skilled occupations. The UK expenditure on welfare benefits for EU-27 nationals is more than 40 times lower than the expenditure for UK nationals, with very little variation over time.

February 4, 2017

UK public sector property programme to ‘deliver billions to public purse’ ⁰

by Mark Eltringham • News, Property, Public Sector

The UK government has reduced the public sector property estate by over 300,000 square metres delivering savings of £176 million in the last financial year, according to the latest State of the Estate report from the Cabinet Office. Speaking yesterday at the 2017 Government Property Conference, Minister for the Constitution Chris Skidmore announced that since 2010, rationalisation of the estate has reduced its size by a quarter, delivering over £1 billion in running costs. The sale of surplus properties, including Admiralty Arch (pictured) and the Old War Office, resulted in a further £1 billion in capital receipts in 2015-16 – a notable step towards the pledge to deliver £5 billion in receipts by 2020. The report shows that vacant space within the central government estate now only represents 1.4 percent – well below the average in the private sector of 8.9 percent.

February 3, 2017

Plans unveiled for £1 billion mixed use scheme in East London ⁰

by Mark Eltringham • Cities, News, Property

Developers Knight Dragon have unveiled the details of a landmark £1 billion project as part of the Greenwich Peninsula regeneration in East London. Designed by architect and engineering firm Santiago Calatrava, the Peninsula Place development marks the latest shift in London’s shift eastwards. The scheme will total 1.4 million sq ft including a new tube and bus station, theatre, cinema and performance venue, bars, shops and a wellbeing hub. Above this will rise three office towers, apartments and hotels, all connected to the Thames by a new land bridge. The developers claim that Greenwich Peninsula is London’s largest single regeneration project. Over the coming years, the £8.4 billion transformation of the Peninsula will provide 15,720 new homes in seven new neighbourhoods: home to central London’s first major film studio, a new design district, schools, offices, health services and public spaces.

January 30, 2017

One Public Sector Estate programme now includes around three quarters of UK local authorities ⁰

by Mark Eltringham • News, Property, Public Sector, Workplace design

The UK Government’s groundbreaking One Public Sector Estate (OPE) project now includes around three quarters of the country’s local authorities following the announcement that a further 79 councils will join the programme. One Public Estate is a national programme jointly run by the Cabinet Office Government Property Unit and the Local Government Association (LGA). It supports joint working across central and local government to release land and property and boost economic growth, regeneration and integrated public services. It encourages public sector partners to share buildings, transform services, reduce running costs, and release surplus and under-used land for development. Partnerships joining the programme will receive funding and practical and technical support to unblock barriers and deliver ambitious ‘transformational projects’.

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January 26, 2017

UK commercial property continues to bounce back after Brexit, but there’s trouble ahead ⁰

by Mark Eltringham • Cities, Property

Demand for commercial property in the UK continues to grow even as the country prepares to leave the European Union, according to the latest quarterly Royal Institution of Chartered Surveyors (RICS) market survey. The report for Q4 2016 suggests that a large proportion of the increase was linked to the attractiveness of UK commercial property for foreign investors. But there are signs of trouble ahead, as the report acknowledges some negative expectations for London commercial property values amid fears the capital will bear the brunt of any Brexit-led departure of firms. Over the fourth quarter, overall investment enquiries were flat in the London office sector. Although the UK market has largely recovered from its post-Brexit slump, London has underperformed the wider market, with some projects being put on hold, property companies cutting rental growth forecasts and rents beginning to stagnate.

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January 25, 2017

The office of the future should be defined by the age of its inhabitants. But not in the way you think ⁰

by Mark Eltringham • Flexible working, News, Workplace design

The office of the future is most commonly seen as the habitat of Millennials. But there are all sorts of flaws in this assumption. Apart from the casual stereotyping of a diverse demographic of people, the most glaring is the fact that the workforce is ageing rather than getting younger, and that most offices must now meet the needs of a wider range of age groups than at any time in their history. A new report from Totaljobs seeks to redress the balance in this regard. It suggests that some of the key features of the office of the future will not be slides and ping pong tables but flexible working areas, quiet spaces, spas and private medical rooms. The study claims that the fixation with Millennials means that a large number of older workers now feel that the design of offices does not meet their needs.