About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

April 19, 2016

‘Only’ a third of employees take part in corporate wellbeing programmes ⁰

by Mark Eltringham • News, Wellbeing, Workplace

Although the vast majority of employers (89 percent) say that the wellbeing of employees is important to them, participation in corporate mandated health programmes remains ‘low’ with only 38 percent of employees worldwide participating in any wellbeing activity or health-related management programmes in the last year, according to research from insurers Willis Towers Watson. In addition, 41 percent of European employers say they lack the budget and resources to deliver an effective programme. The research claims that the top five health related issues of most concern in Europe are stress (74 percent), sedentary lifestyles (45 percent), presenteeism (33 percent), obesity (32 percent) and nutrition (31 percent). In response to these issues, organisations have initiated a range of programmes, the most common of which are onsite vaccinations (62 percent), diet and exercise (61 percent), health risk assessments (58 percent) and biometric screening (53 percent).

April 18, 2016

Great strides made towards fourth industrial revolution, but more to come ⁰

by Mark Eltringham • News, Technology

Many countries and organisations are making significant strides in the development of the fourth industrial revolution, but there is much work still to do. Those are the conclusion of two new studies into the preparedness of firms and national economies with regards to the emerging digital economy. The Cisco Digital Readiness report surveyed technology decision makers in eight countries and eight industries, categorising them as either ‘forwards’ and ‘laggers’. According to the report, globally, the ‘forwards’ have an average score of 77. The UK’s score is 75 placing it largely at the forefront of developments. According to a second report from PwC, Industry 4.0: Building the Digital Enterprise, the digitisation of businesses is progressing well, but with a lot of scope for development. The survey of more than 2,000 global companies found that 33 per cent of firms rate their digitisation levels as high, but the value will hit 72 percent over the next five years.

April 17, 2016

Stress and sedentary working remain the UK’s greatest productivity drains ⁰

by Mark Eltringham • News, Wellbeing, Workplace

The effects of stress and sedentary lifestyles mean that the average UK worker loses nearly 24 days of productivity each year, according to a major new report. The study, part of an initiative called Britain’s Healthiest Workplace from VitalityHealth, Mercer, the University of Cambridge and RAND Europe surveyed 32,538 workers and claims that these two factors alone account for an average of 23.5 days of lost productivity each year, equivalent to an annual loss in GDP of £ 57 billion. Stress remains a particularly important issue with three quarters of respondents (73 percent) saying they suffer some form of stress. The two sectors most affected overall also recorded higher incidences of stress. People working in the healthcare and financial services industries lost the most days (26.6 and 24.9 days per employee a year respectively), while tech workers claim to have lost only 18.9 days per employee per year.

April 13, 2016

Competitive workplaces hold women back in their careers ⁰

by Mark Eltringham • Wellbeing, Workplace

Women take competition with other women at work too seriously and it could be damaging their careers, new research from UCL School of Management claims. Assistant Professor Sun Young Lee found that women experience competition with same-gender co-workers more negatively than men do because female peer culture values harmony and equality, and competition is at odds with the norm of female relationships. On the other hand, hierarchical ranking and competition is natural in male peer culture, so men’s work relationships do not suffer from competing with male colleagues. But competition with female co-workers taxes women’s work relationships. Women may struggle to interact with female co-workers, becoming overly cutthroat and mean, which can restrict their career progression. The findings suggest that, for organizations with a majority of female employees, competitive practices may not be the best way to organise work.

April 12, 2016

Friendly workplaces are less innovative, claims new report ⁰

by Mark Eltringham • Knowledge, News, Wellbeing, Workplace

Work friendships can contribute to a lack of creative diversity in the office, according to new research from Rotterdam School of Management, Erasmus University.‘Relational capital and individual exploration: Unravelling the influence of goal alignment and knowledge acquisition’, a paper that examines the double-edged sword of friendships between colleagues, has revealed that friendly workplaces discourage employees from challenging ‘group think’. The researchers examined 150 respondents within large R&D departments of three Fortune Global 500 firms, gauging whether their accounts of personal friendships affected individual creativity, in information obtained from their colleagues. Tom Mom, along with co-authors Pepijn van Neerijnen, Patrick Reinmoeller and Ernst Verwaal, demonstrate that by aligning themselves, employees become less likely to innovate away from the established and accepted ‘norm’.

April 8, 2016

93 percent of UK mobile phone users have their location tracked daily ⁰

by Mark Eltringham • Cities, Flexible working, News, Technology

You may recall a couple of news stories from January that sparked a fleeting debate about the way technology allows firms to pry into where we are and what we are doing. The first concerned the installation of under-desk sensors at the offices of The Daily Telegraph, the second a ruling from the European Court of Human Rights concerning the rights of employers to monitor the social media activities of staff. Our take on these stories was that neither was quite as it was reported, but maybe there’s more to concern us in a claim from an advocacy group called Krowdthink that Wi-Fi and mobile networks in the UK routinely track our location and sell data to marketing firms and other third parties. The organisation has initiated a new campaign called Opt me out of Location to highlight what it considers the privacy implications of a situation in which 93 percent of mobile phone users in the UK have their location monitored, usually without their knowledge.

April 6, 2016

Londoners unsure about the city’s proliferation of tall buildings ⁰

by Mark Eltringham • Architecture, Cities, News, Property

A new poll from Historic England claims that nearly half of Londoners (48 percent) think the now 430 tall buildings planned for the capital will have a negative impact on the skyline, compared to the 34 percent who think they will have a positive impact. The study also claims that more than half do not know how to make their voice heard. The figures were released as Loyd Grossman, Chairman of the Heritage Alliance, Sir Laurie Magnus, Chairman of Historic England and architect Sir Terry Farrell wrote an open letter calling for a clearer strategy on tall buildings for London. When asked which planning applications they would like to be consulted on, 60 percent believed people across the city should have a say if a tall building is proposed in a historically important place. But currently it is usually only those in surrounding areas who are consulted on proposals for buildings that may be so tall they affect views and settings for miles around.

April 5, 2016

Scientific management and the enduring love of the open plan office

by Mark Eltringham • Comment, Furniture, Technology, Workplace design

There are many reasons why organisations like open plan offices. When it comes to making the business case for them however, firms prefer to talk about some more than others. So while they prefer to focus on the argument in terms of how openness can foster better lines of communication, collaboration, teamwork and team spirit, they talk rather less about the fact that the open plan is a lot cheaper than its alternatives and how they like it because it allows them to keep an eye on what people are doing. In theory, a great deal more of this surveillance now happens electronically so the need for physical presence should be less pressing, but the residual desire to see with one’s own eyes what people are doing remains. This is the instinct that constrains the uptake of flexible working and also means that there is a hierarchical divide in who gets to decide where they work.

April 4, 2016

Growing divide in US firms between the digital haves and have-mores ⁰

by Mark Eltringham • Facilities management, News, Property, Technology

Last week we reported on the ways in which the UK government and British firms are falling short in their approaches to the increasingly digital world. It would be wrong to assume that this is solely an issue on this side of the pond however. A recent report from McKinsey highlights how specific sectors and businesses in the US are also sometimes struggling to meet the challenges and embrace the opportunities presented to them by the digitisation of the economy. The report suggests that overall US firms are only realising around 18 percent of their ‘digital potential’ and the major challenge the US faces is no longer bridging the gap between the digital have and have-nots, but the digital haves and have-mores. Intriguingly the report also breaks down this divide by individual sectors, thereby highlighting those parts of the economy that stand to gain most from bridging the digital divide.

April 1, 2016

Firms think they can hire Millennials as an alternative to digital skills training ⁰

by Mark Eltringham • News, Technology, Workplace

A large number of businesses in the UK aren’t investing enough in bridging their own digital skills gap and instead assuming that they can fix things and improve their productivity simply by employing younger ‘digital natives’ who just know all that sort of stuff anyway. That is the key finding of a new report from Barc ays, which claims that companies are knowingly starving themselves of funding for key digital skills training despite understanding how that impacts their productivity. The report claims that firms on average invest just £109 per employee on digital skills training and are planning to increase that by just 19 percent over the next five years. They do this despite the fact that nearly half (47 percent) concede new tech skills would improve productivity. Instead 40 percent assume they can buy in the skills they need in the form of Millennials because they don’t trust older workers to pick up digital skills as quickly, if at all.

March 31, 2016

Government needs to wise up to the Fourth Industrial Revolution ⁰

by Mark Eltringham • Comment, Property, Public Sector, Technology

Last week, the UK Government passed the latest bill to pave the way for the creation of HS2, the high speed rail line that will initially connect London with Birmingham and later cities like Sheffield, Manchester and Leeds. Most of the criticisms of the line are focussed on its financial and environmental costs, impact on the wider rail network and (frankly poor) design. We can grant the project’s proponents all of their arguments countering those points and still we are left with a perhaps more fundamental problem. We are now committed to creating a train that will monopolise the resources available to public transport for the next twenty years and exist for more than a hundred, but without considering the world in which it will arrive. I’d go further and suggest that even as its tracks are laid, the world around it will already have left it behind, leaving it as an impressive but doomed testament to hubris, old tech and failure of imagination.

March 29, 2016

Workers spend large parts of each day doing nothing or wasting their time ⁰

by Mark Eltringham • News, Technology, Wellbeing

If it ever seems that you spend a large chunk of your average working day either doing nothing or wasting it on pointless nonsense, then don’t worry about it because that is all perfectly normal. You may already know that just by looking around you, but two new surveys highlight just how much time people consider unproductive each day. The Global Attitudes to Work survey from Qualtrics polled 6,250 employees in 14 countries and found that UK workers believe that 36 percent of the time they spend at work is unproductive. This puts the UK towards the bottom of the international pile when it comes to perceptions of their productivity, a fact perhaps explained by another survey from Workfront which suggest that many Brits are unnecessarily disorganised and spend inordinate amounts of time dealing with non work related emails, looking for lost files and then simply replicating them after fruitless searches.