About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

January 6, 2016

Two new studies that highlight the complexities of gender at work ⁰

by Mark Eltringham • Comment, Knowledge, News, Workplace

The increasingly complex nature of the career and workplace choices made by men and women and the specific challenges they face is the subject of two pieces of research presented at this week’s British Psychological Society’s Division of Occupational Psychology annual conference in Nottingham. The authors of the admittedly small scale studies conclude respectively that men in what are generally considered typically female-dominated occupations tend to value the social aspects of their career more than financial rewards and that ambitious professional women would benefit from a better understanding of how to build, maintain and use their social capital to succeed in their attempts at reaching the top of their professions. Both topics have been raised before but it’s interesting to see yet more research which challenges the often overly simplistic assumptions that seem to go hand in hand with gender issues at work.

January 5, 2016

A round-up of stories you may have missed on your way back to work ⁰

by Mark Eltringham • Comment, Facilities management, News, Workplace design

Still catching up after the holidays? So are we. Here are seven recent stories we loved belatedly and think you will too. 1. GM is set to stake its claim as part of the nascent network of self driving cars. 2. Yet another round-up of 2016 trends, this time focussed on HR. 3. A new initiative attempts to cement the UK’s position at the frontier of the smart city movement. 4. A film about the world’s ongoing love hate relationship with the office cubicle. Mostly hate. 5. A reminder to architects that they need to think about the design of sound, too. 6. A look back at the year in which sit-stand desks finally made their mark (just don’t mention the countries that have loved them for years in the non English speaking parts of Northern Europe). 7. Goldman Sachs produce an interesting chart about the fall in space per worker, but provoke a possibly faulty conclusion from the author. Just because people are given less space, doesn’t mean the office is dying. Main image courtesy of Herman Miller.

December 22, 2015

How to compile your own Top Ten list of the World’s Coolest Offices

by Mark Eltringham • Comment, Facilities management, Furniture, Workplace design

The year draws to an end and making a list of what you claim are the world’s coolest offices or making claims about what makes an office cool is a great way of generating some much needed fin de siecle PR. That’s presumably why there are so many features about what constitutes a cool office. You can find them everywhere including in the Telegraph, Fortune, Esquire, Inc and Forbes. Or, like search engine Adzuna, you can openly boast about how much PR you’ve generated with your list and then do it again every year. If you want to tap into this meme, the great thing about it is that you don’t even have to know anything about or even visit the offices you deem cool enough to make your top ten. You can even choose offices from other people’s lists. All you have to do is follow a number of simple and interrelated criteria to come up with a list that is pretty much the same as all the others and say the same things about them.

December 21, 2015

From workplace wellness programmes to a positive workplace culture ⁰

by Mark Eltringham • Comment, Wellbeing, Workplace, Workplace design

Research presented at the recent 2015 Global Wellness Summit (GWS) titled “The Future of Wellness at Work” forecasts that workplace wellness investment will “explode in the next 5 to 10 years”. Results from the research revealed that 87 percent of employees surveyed feel disengaged at work, with 38 percent experiencing excessive pressure and stress. Despite more than half of the employees having access to a structured wellness “programme” only three out of ten actually use it in practice. The generally human resources led workplace wellness programs perform poorly because they don’t always address the issue at hand. They instead choose to focus on health issues experienced outside of work, rather than looking internally at the workplace itself. The design of an office has been proven to have a material impact on the health, wellbeing and productivity of its inhabitants.

December 18, 2015

A reminder to look beyond what we see every day of our working lives ⁰

by Mark Eltringham • Comment, Technology, Wellbeing

The Chartered Institute of Building has just announced the finalists of this year’s Art of Building Photographer of the Year. The competition attracts thousands of entries from around the world each year and you are free to vote on your favourite to determine this year’s winner. The image that struck me most from this year’s shortlist was one that told its own stories about the way we live. The photographer Peter Murrell has called his picture My Pod to describe both our personal immersion in the digital world but also how we often cocoon ourselves in the physical world too, adopting spaces temporarily like hermit crabs. This idea is part of the daily experience of commuters but is beautifully encapsulated by the photographer here. The image, fully rendered on the next page, is also a reminder to step out from what we see each day and look for narratives and meaning in the mundane.

December 16, 2015

How planning can help people detach from work in the evening ⁰

by Mark Eltringham • Flexible working, Knowledge, Technology, Workplace

We all know from personal experience just how difficult it can be to switch off from work. New research published in the Journal of Organizational and Occupational Psychology suggests that the best mechanisms to cope with round the clock working include planning how to resolve incomplete work tasks. The study, conducted by Dr Brandon Smit of Ball State University suggests that the root of the problem is uncompleted tasks, especially for certain personality types. It used a questionnaire to gauge the working patterns of 103 employees pursuing 1,127 goals. It found they had more difficulty detaching from tasks that had been left uncompleted, especially when these were important. However, one group were encouraged to create plans by writing down where, when, and how they would complete these tasks. Dr Smit found they detached themselves from work more effectively than employees who did not create plans.

December 16, 2015

OECD report calls on governments to do more to close the productivity gap ⁰

by Mark Eltringham • News, Technology, Workplace design

The world that we see emerging is increasingly defined by a series of gaps. One of the growing distinctions between haves and have-nots in the global economy is identified in a new report from the OECD, which suggests that there is a technological and closely related productivity gap between the world’s most productive businesses and economies and everybody else. The authors of the study claim that workplace productivity is now both the key driver of economic growth and also the best way of addressing the most important challenges facing businesses and economies in the 21st Century including the environment, income disparities and changing demographics. They suggest that the productivity gap needs to be closed up with a range of policies that incentivise both firms and economies to better use the technology they have available, invest more in R&D, adopt new business models and innovate more effectively.

December 11, 2015

Concentrating on visual tasks can lead to temporary deafness ⁰

by Mark Eltringham • Knowledge, News, Wellbeing, Workplace design

A new study published in the Journal of Neuroscience has found that when people concentrate more on visual tasks, they can go deaf momentarily. Based on brain scans from 13 volunteers, the researchers from UCL, the Wellcome Trust and Newcastle University concluded that the senses of hearing and vision share a limited neural resource. So, when people are focussed on a demanding visual task, the brain’s response to sound can be significantly reduced. Examination of people’s ability to detect sounds during the visual demanding task also showed a higher rate of failures to detect sounds, even though the sounds were clearly audible and people did detect them when the visual task was easy. Lead researcher Dr Maria Chait said the phenomenon of ‘inattentional deafness’, where we fail to notice sounds when concentrating on other things, confirms earlier research.

December 10, 2015

Australia needs to do more to tackle the problems of mental health at work ⁰

by Mark Eltringham • Legal news, News, Workplace

One in five Australians suffer from a mental health disorder and employers need to do more to tackle the related issues. That is the central claim made in a new OECD report called Mental Health and Work: Australia. The study claims that mental health issues cost the Australian economy AUD 28.6 billion per year, equivalent to 2.2 percent of GDP. Adding indirect costs, such as productivity loss or sickness absence, nearly doubles that amount. The report is the ninth in a series of reports looking at how education, health, social and labour market policy challenges identified in a 2012 report called Sick on the Job? Myths and Realities about Mental Health and Work are being tackled in OECD countries. The report suggest that while Australia’s recent mental health reform is an important and helpful development, the country ‘needs to do more to help people with mild to moderate mental health issues at and into work’.

December 10, 2015

Report claims we will probably all be using at least three devices by 2018 ⁰

by Mark Eltringham • News, Technology, Wellbeing, Work&Place

If you ever feel completely overwhelmed by the sheer amount of technology demanding your time and attention, rest assured that things are only going to get worse. A new report from tech analysts Gartner claims that as each new type of device enters the market, we don’t choose between it and what we already have, we simply add the latest addition to our technological armoury. This challenges the commonly held assumption that people choose between different devices as new ones emerge. The report suggests that by 2018, a typical user in a mature technological market will own and use at least three devices including phones, tablets, PCs and wearable tech. Worryingly, the study also suggests we will use more than two devices per person at any given time. The report suggests that during 2016, the installed base of devices will total 7.8 billion units worldwide and is on track to reach 8.3 billion units in 2018.

December 9, 2015

Offices and smart cities will drive uptake of the Internet of Things, claims report ⁰

by Mark Eltringham • Facilities management, News, Property, Technology

A new report from analysts Gartner claims that the roll out of the Internet of Things will be driven by innovation in commercial property and smart cities. The study, Internet of Things — Endpoints and Associated Services, Worldwide, 2015 claims that 1.6 billion connected things will be used by smart cities in 2016, an increase of 39 percent from 2015 (see Table 1). The authors of the report claim that smart commercial buildings, particularly those subject to Building Information Modelling technology will pioneer applications until 2017, after which consumers will become the dominant force as devices migrate to a new generation of smart homes. Commercial real estate benefits greatly from IoT implementation. IoT creates a unified view of facilities management as well as advanced service operations through the collection of data and insights from a multitude of sensors.

December 8, 2015

Linear equations are no longer enough to determine the size of offices

by Mark Eltringham • Comment, Facilities management, Furniture, Technology, Workplace design

In 2013, the US Census Bureau announced that the official human population of the Earth had exceeded 7 billion for the first time. This provoked people to raise concerns that were couched in Malthusian pessimism. Although people might have assumed we’d left behind this kind of flawed thinking, there is obviously something appealing about the idea that exponential population growth is unsustainable when resources increase only in arithmetical terms. We’ve got a problem but what we should have learned in the two centuries since Thomas Malthus first popularised the idea is that there are complex factors that can influence the resources we need to survive, not least in terms of greater efficiency in the way we produce them. A similar debate is also apparent in the way in which the commercial property market is able to offer the right sort of buildings for modern organisations.