About Sara Bean

Sara Bean is one of the UK's best known and most widely respected workplace and facilities management journalists. She is a regular contributor to IN Magazine and the editor of FMJ.

Posts by Sara Bean:

Remote or home working more of a preference for baby boomers than millennials

Remote or home working more of a preference for baby boomers than millennials 0

Perhaps it’s something to do with the housing issues many people from the younger generations now have to deal with; i.e. either live with parents or endure an overpriced house share, but those under 35 are reported to actually prefer working from the office to remote or home working. This differs from baby boomers, who would rather work from home. According to the survey by Maintel there are differing preferences between the multi-generational workforce, with those aged under 35 feeling they are most productive in the office (48 percent), while only 19 percent of those above 55 agree. Another reason why younger workers cling to the office is due to the fact that they require the face-to-face support of experienced co-workers. The survey also discovered that 28 percent found getting hold of colleagues or managers a challenge when working remotely. And it may also be down to the social aspects of office life and when seeking promotions – ensuring the visibility of hard work. On the other hand, older employees have responsibilities at home, and remote working allows them to be more efficient with their time.

More →

Majority of employers fear lack of sufficiently skilled people to meet tech challenges

Majority of employers fear lack of sufficiently skilled people to meet tech challenges 0

Majority of employers fear a lack of skilled staff to meet increased need for talentThree quarters (75 percent) of businesses expect to increase the number of high-skilled roles over the coming years, but 61 percent fear that there will be a lack of sufficiently skilled people to fill them. This is according to the 2017 CBI/Pearson Education and Skills Survey which highlighted that 62 percent see strong competition for candidates with appropriate qualifications as the most widespread cause of skills shortage, followed by a lack of candidates with appropriate qualifications (55 percent). According to the report, while the Brexit debate generates plenty of heat, ‘it’s the white heat of technological change that will mean huge change to the jobs of 2030’. Add that to the obvious question about what skills we’ll need to ‘home grow’ in the absence of free labour movement, and the skills gap is brought into sharper relief argues the report.

More →

Acas reveals majority of helpline callers on zero hours contracts feel unfairly excluded

Acas reveals majority of helpline callers on zero hours contracts feel unfairly excluded 0

Acas reveals majority of helpline callers on zero hours contracts feel excludedAcas’ helpline receives many callers working on a zero hours, agency or self-employed arrangement who do so out of necessity rather than by choice, with some people feeling taken advantage of and unfairly excluded from employment rights. In its response to the Matthew Taylor review on modern employment practices the Acas Council looked at calls to its employment helpline, which revealed confusion and uncertainty around employment status and rights for those involved in the non-standard types of working. Prompted by evidence that these types of working arrangements are on the rise Acas has also published a new discussion paper on non-standard or ‘atypical’ forms of work, and identifies areas where good practice can be encouraged and improved. The discussion paper, Ain’t that typical? Everyday challenges for an atypical workforce, also reveals that the practice of ‘zeroing down’ workers’ hours is used in some workplaces to discourage staff from raising concerns or asserting rights.

More →

Flexible and family friendly workplaces across the UK named in charity’s awards

Flexible and family friendly workplaces across the UK named in charity’s awards 0

Britain’s most family friendly and flexible employers have been recognised in this year’s Top Employers for Working Families Awards. Now in their 8th year, the annual Top Employers for Working Families Special Awards from the UK’s work life balance charity cover 11 categories across a range of work life policies and practices. Four new sector-specific awards are being introduced this year for the private, public and third sectors; as well as a category for small employers. Sarah Jackson OBE, chief executive of Working Families, said: “In many ways, flexible working and family friendly working have never been more part of the bloodstream of British business. We had a record-breaking number of entries this year, showcasing a wealth of exciting approaches to creating agility in the workplace. Congratulations to all this year’s Top Employers for Working Families award winners, singled out because they offer leading flexible workplaces that support the grain of their employees’ lives. I look forward to working with them to make work work, for people, families and the economy, so that families thrive and business prospers.”

More →

Third of UK workers are dealing with anxiety, depression or stress

Third of UK workers are dealing with anxiety, depression or stress 0

One in three (34 percent) UK workers are dealing with anxiety, depression or stress, which is affecting their ability to carry out their day-to-day roles, claims a new report. Two in five (39 percent) have taken time off work or reduced their responsibilities because of their health, and of those, 39 percent did not feel comfortable telling their employer about the issue according to the PwC research. Nearly a quarter (23 percent) think their organisation does not take employee wellbeing seriously and more than half (54 percent) work for companies which do not offer health benefits such as counselling, health screening and subsidised gym memberships. The research suggests that Health and wellbeing has a significant impact on performance with four out of five workers (83 percent) believing that their wellbeing influences how productive they are. Pressures such as dealing with customers and clients, and long hours have the biggest impact on workplace wellbeing. The survey respondents also indicated a belief that technology can play a part in addressing health, with almost half saying they would be open to using an app to improve their wellbeing.

More →

UK remains most attractive global commercial real estate market, despite Brexit

UK remains most attractive global commercial real estate market, despite Brexit 0

UK remains most attractive global commercial real estate market, despite BrexitOne in three (31 percent) commercial real estate investors say that the UK remains their preferred region to invest in, with a figure that has remained the same since June 2016 despite the UK deciding to leave the European Union in that period. While a quarter (24 percent) of real estate investors favour Germany as their location of choice for commercial real estate opportunities; however, according to the latest BrickVest commercial property investment barometer this represented a fall from 28 percent in June 2016. More than one in five (21 percent) selected the US, the same as last June, while France saw an increase from 13 percent in June 2016 to 15 percent in June this year. The Barometer also revealed that French, German and US investors are more favourable towards the UK since June last year. Nearly a quarter (24 percent) of French, a fifth (19 percent) of German and 23 percent of US investors suggested they prefer the UK in June this year, representing an increase from last year across the board from 22 percent, 18 percent and 20 percent respectively.

More →

Happiest workers more likely to be based in start-ups and to stay long term

Happiest workers more likely to be based in start-ups and to stay long term 0

Happiest workers are based in start-ups and they intend to stay long term

Employees in companies with nine members of staff or less are most likely to ‘love’ their jobs and are more likely to take personal pride from the companies’ achievements, and to stay there long term a new report suggests. Almost 1 in 3 (31 percent) of workers in businesses containing a maximum of nine members of staff said they “love” their jobs – according to a new survey of 1,220 workers, commissioned by the One4all Spotlight Awards, a free to enter awards scheme that rewards exceptional staff in the UK workforce. By comparision, those in companies with the largest workforces – more than 500 members of staff – were the least likely to love their jobs, with just 15 percent claiming this is the case. Workers in microbusinesses – those with 9 or fewer employees – were also the most likely to say they plan to stay with their current employer for the rest of their working lives, with 18 percent saying they feel this way. They were also the most likely to take a sense of personal pride in their company’s achievements (23 percent).

More →

UK workers are wasting their allocated holiday allowance

UK workers are wasting their allocated holiday allowance 0

A new survey claims that UK workers waste on average five days of annual leave each year with one in six having more than a full working week of holiday leftover in 2016. The new study, commissioned by Airtours, has found that 40 percent of workers did not use up their full holiday allowances, and those who did spent less than half of their time off relaxing. Of the reasons given for not taking their allocated leave, 25 percent of people asked said they didn’t need to take it or even want to, 36 percent had too much on at work to take time off, and 26 percent weren’t allowed to take holiday as it meant being off at the same time as colleagues. When people did take a break last year, the research suggests that most of the time people weren’t using their holiday how they should have been by recharging their batteries. On average people spent seven holiday days at home and 56 percent admitted to doing boring chores instead of getting out and enjoying themselves. A further 32 percent used their holiday to go to medical appointments and 17 percent used it to deal with those unexpected family emergencies, like illness or injury or taking the dog to the vet. More →

Over half of employers believe strong workplace friendships increase productivity

Over half of employers believe strong workplace friendships increase productivity 0

Nearly three quarters (70 percent) of employers say it’s healthy for employees to have someone to confide in at work, according to new research, but it claims, 1 in 4 employees would consider leaving the company if their friend left. The totaljobs research which featured responses from over 4,000 employees and 103 employers on the latest trends in workplace relationships and office politics found that two thirds (65 percent) of UK workers are finding ‘work spouses’ in the office – that one person who they are very close. Although over half of employers (56 percent) say strong work friendships increase productivity and 60 percent of work spouses say their relationship means ‘they look forward to going into work’, which can help improve staff retention, 1 in 4 (23 percent) say if their friend left, they would consider leaving themselves. Nearly one in 10 (7 percent) go as far as to say that their work spouse leaving the company would be ‘like a bereavement’.

It is perhaps no surprise that work socials are encouraged by employers. Three-quarters of employers organise social events, with the most common including the Christmas party (92 percent); meals out (56 percent); celebrating company milestones (contract wins, hitting targets – 53 percent); and drinks (47 percent). A massive 89 percent of employers provide coffee and tea facilities, while 67 percent provide a kitchen with a sitting area and 47 percent provide breakout areas to encourage more conversation.

A significant 60 percent of employers encourage employees to socialise out of work, while in most social events are regularly organised by teams independently – 42 percent monthly and 40 percent quarterly.

A line was drawn in terms of seniority however, with only 24 percent of employers believing it is appropriate for management to be friends with people more junior than them.

John Salt, Director at totaljobs, said: “It is certainly revealing that so many employees relate to having a ‘work spouse’ and someone they feel they can confide in above others. Our research shows employers recognise the value of strong work relationships, with many already offering social events. The key is to accept work spouse relationships and encourage broader team cohesion. The two do not need to be mutually exclusive: get the balance right, and employers will reap the benefits of a happier, more productive, team.”

The research also showed that work relationships are often formed out of facing adversity in the workplace. Half of those (50 percent) with a work spouse admit to being frustrated in their job, compared to only a third (33 percent) who say they are satisfied, suggesting a spouse may be viewed as some with whom frustrations can be shared.

Social Media Etiquette

Social media has led to a blurring of the lines in terms of people’s personal and professional lives. 42 percent admitted they communicate with their work spouse via social media outside the office. Facebook is by far the leading social network, with 83 percent saying they add colleagues who are at their level on Facebook, compared to 32 percent who would add them on LinkedIn, 24 percent who would follow them on Instagram, and 19 percent who would message their work spouse out of office hours.

Workplace communication expert Judi James has worked with totaljobs to identify the different types of workplace friendships.  She comments, “The notion of having a ‘work spouse’ in the office is clearly a growing phenomenon. British people are notoriously hard workers, often working long hours in stressful environments so it is no surprise to see that they find a colleague with whom they can share their frustrations and celebrate their successes.

“Whilst this is perfectly healthy, it can be helpful for workers to understand how these relationships can come to be viewed and how to prepare for the inevitability of their work marriage being broken up when one party heads for pastures new. That’s why I have worked with totaljobs to create this guide to enable people to understand what type of relationship they have.”

Stress levels at work have grown, while productivity fell, but there is some good news

Stress levels at work have grown, while productivity fell, but there is some good news 0

Stress and anxiety treatments have doubled over a decade, while 44 percent of workers say the world around them has become more stressful and complex. In the ten years since Bupa launched its first Wellbeing Report; people are working an extra 15.4 million hours every week, but productivity remaining low. However, on a more positive note, more employees than ever are prepared to talk about mental health issues with their employer. The research, which coincides with the launch of the Bupa Wellbeing Edit – a report into the key themes in workplace wellbeing, which includes insights from business and wellbeing experts, shows the number of people receiving mental health treatments has increased by 53 per cent in the last decade. Treatment for stress and anxiety have more than doubled over the last 10 years, which now stand at just under 70,000. However, although working longer hours has contributed to higher stress levels, the analysis based on businesses of all sizes, suggests that employers’ openness towards mental health is also increasing levels of self-reporting.

More →

Majority of new managers are unprepared and unable to manage their teams

Majority of new managers are unprepared and unable to manage their teams 0

Businesses across the UK could be experiencing significant losses in productivity because managers are unprepared and unable to manage their teams new research suggests. The research which was carried out by chartered fellow of the CIPD Susan Binnersley MD of development consultancy H2H, found that a majority (77.42 percent) of managers didn’t feel prepared to take on their first management role. Only 21.5 percent of people felt they had the full support of their manager when taking over a team and 69 percent admit they spent the majority of their time not managing their team in their first management role. This gets worse over time with 74 percent saying they now spend majority of their time not managing their team today; 81 percent say this is because they spend a large part of their time doing tasks their team should be responsible for. The majority (72 percent) claim this is because they want to lead by example but more than half (51 percent) admit they feel the task if done quicker if they do it. Managers also admit struggling with delegation, with 35 percent saying the struggled to let go of control, 35 percent saying they didn’t feel they had the resources and 29 percent saying it didn’t feel fair to ask someone to do the task.

More →

Employees unaware extent of digital monitoring their employers are legally allowed

Employees unaware extent of digital monitoring their employers are legally allowed 0

Employees unaware extent of digital monitoring access employers legally allowed

Most employees incorrectly believe the monitoring by their bosses of their personal social media and work email is illegal, but they’d be wrong, new data from Broadband Genie has revealed. The research found public ignorance over monitoring in the workplace, with the majority (79 percent) believing that workplaces weren’t legally allowed to monitor personal social media accounts. Similarly, the opening of work mail or email (58 percent), recording of work phone calls (53 percent) and checking logs of websites (36 percent) were all believed to be illegal. However, sources such as Citizens Advice explain workplaces in the UK can monitor employees use of phone, internet and email if, “it relates to business, the equipment being monitored is provided partly or wholly for work, [and] the employer has made all reasonable efforts to inform the employee that communications will be monitored”.

More →