May 11, 2022

The truth about motivation, engagement and the employment of motivated idiots

by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design

The current obsession with engagement and motivation is evident every time you read the business media these days. This is understandable in many ways, not least because it seems true that firms and employees are often working in an atmosphere of mistrust. But one thing that is often noticeable when a profession such as HR gets itself into a debate of this nature is the gap that can exist between practitioners and everybody else offering a view. So while academics can talk about definitions and suppliers seek to apply their solutions to the issue, it is often down to those who work at the sharp end to dish up the truth, however unpalatable or cynical that can seem to be. More →

May 9, 2022

Human resources professionals should focus on boardroom partnerships

by Jeanette Wheeler • Comment, Workplace

The future of Human Resources remains a hotly debated topic, with conversations often focusing on whether the term is still accurate and how internal and external changes often put HR in a state of flux. As working models shift and new post-pandemic challenges emerge, the focus should be on what skills today’s HR leaders need to support the business and ensure its continuity and success in an evolving landscape. This includes embracing imminent changes to the HR strategy to develop additional skills and capabilities whilst ensuring compliance with new regulations, overcoming staff shortages and meeting heightened candidate expectations. More →

May 5, 2022

Flat organisations are handing out inflated job titles to hang on to staff

by Dan Huckle • Comment, Workplace

We’ve seen more talk of the glass ceiling in recent years than for some time, and part of the explanation is the way we’re creating false career ladders within businesses which don’t need to be there and don’t really lead anywhere. We are seeing companies trying to retain people in a time of skills shortages and one of the ways they are going about it is to accelerate ‘promotions’ within organisations for individuals to encourage them to stay. And some of these promotions do not involve much more than the creation of inflated job titles. More →

May 3, 2022

Get ready for the artificial intelligence revolution

by Reece Akhtar • AI, Comment, Workplace

Behind every successful business strategy is a talented and motivated workforce that is ready to apply itself and achieve great things. A leader may have a flawless strategy, but if they cannot staff their teams with the most talented individuals, their vision will stay just that. A vision. Unfortunately, the tools organizations use to identify and recruit the best talent have not changed much over the last few decades: resumés, interviews, and reference checks continue to be the predominant methods for evaluating potential. Sadly, many studies demonstrate that these methods are unpredictive, biased, and are inefficient. The good news is that innovations in artificial intelligence offer exciting tools that improve the recruitment process for both organizations and candidates. More →

April 29, 2022

Working from home can present particular challenges for women

by Rachel King • Comment, Flexible working

The pandemic has brought with it many different trials and tribulations over the course of the past few years. An area that has impacted teams across the country, and the world, has been working from home and other forms of remote work. Once a necessity imposed by the UK government to stop the spread in the early stages of the pandemic, it has now become a part of working life for many people in many different sectors. It has offered many employees the new luxury of time: no commutes resulting in more time to spend with family and friends and creating a better work-life balance. More →

April 28, 2022

We need to seize the chance to make our buildings far more intelligent

by William Poole-Wilson • Comment, Environment, Property, Workplace design

Even before the pandemic, statistics were making the case for workplaces to be made up of more intelligent buildings. This includes the fact that offices generally operate at around 55-60 percent utilisation, and as we return to the office are currently at 45 percent utilisation. From presenteeism to absenteeism and many other factors in between, workplaces have seldom been utilised by entire workforces at the same time. However, the prevailing approach has been for firms to drive an office setup with one-to-one desking – a seat for every employee, even though five in 10 would not be in at any one time. More →

April 25, 2022

What Jacob Rees Mogg really got wrong about working from the office

by Mark Eltringham • Comment, Flexible working, Property

One of the challenges of taking part in The Great Work Conversation is swerving alignments with the wrong people. It’s easy enough to call out the crusty, passive aggressive notes apparently left by Lord Bufton Tufton on the desks of civil service drones. But it’s equally easy to find yourself tarred with the same brush if you dare to suggest not everybody is about to cocoon themselves in a bedroom forever or swap all they have for a life trundling from place to place in a dormobile, exchanging work for tokens. More →

April 25, 2022

The studied carelessness of agile workplaces

by Mark Eltringham • Comment, Workplace design

In recent years we have grown very fond of borrowing foreign words to describe some of the more difficult to express ideas about wellbeing and the new era of agile, experiential and engaging work. We’ve adopted Eudaimonia from the Ancient Greek of Aristotle to describe the nuances of wellbeing, happiness and purpose. We went nuts briefly for the Scandinavian idea of hygge to describe a copy and laid-back approach to life that we felt we’d been lacking. More →

April 22, 2022

Hybrid working and how we escape the constraints of leadership

by John Higgins and Jennifer Bryan • Comment, Flexible working

Jennifer was at the ballet the other day, watching Acosta Danza, and there was a dance with ropes. In the movement of the relationship of the dancers, the mood, the emotion were all defined using the rope. It was very beautiful. Then towards the end the ropes were taken away and everything changed – the performers were liberated, unconstrained. At first like a frenzy, but then the dancers started to gel together letting go of the need for the rope. And this got her thinking about the role of constraint in leading change, especially in the new era of hybrid working. More →

April 20, 2022

The effects of workplace change may not be the ones we expect

by Mark Eltringham • Comment, Flexible working, Wellbeing

There’s a scene in the 1986 horror movie The Fly in which Seth Brundle (Jeff Goldblum) persuades the reporter Veronica Quaife (Geena Davis) to try two steaks, one of which Brundle has just sent between two teleportation pods in an effort to work out why the pods can’t process organic matter, including the organic matter that had recently belonged to a very unfortunate baboon. More →

April 14, 2022

The lost art of office furniture peacocking

by Mark Eltringham • Comment, Workplace design

When Donald Trump was pictured at the tail-end of his tenure as President, sitting uncomfortably at a table that looked like it had been retrieved from a skip, it provoked the sort of sneering commentary about office furniture choices previously seen when Dominic Cummings popped in to the Downing Street garden to deliver some self-serving blather from behind a rickety trestle. More →

April 13, 2022

The cargo cult of modern office design

by Mark Eltringham • Comment, Workplace design

The idea of the cargo cult derives from anthropological observations made about the behaviour of societies that encounter more technologically advanced societies. In particular it is rooted in those rituals and objects created by Pacific islanders in an attempt to attract modern goods and technology and generally earn favour with people who they thought could prevent terrible events. More →