October 31, 2018

What is in a name for the UK facilities management sector?

by Jo Sutherland • Comment, Facilities management

Westminster. Home to fiery debate, unwavering scrutiny, calls for change, and cries of “Order! Order!”. Once again, RICS’s HQ, on Parliament Square, was jam-packed with a passionate and feisty crowd, panellists and audience alike, all set on pushing the industry conversation forward. While some were keen to maintain order during FMJ’s most recent RICS-IFMA debate concerning facility management’s place in the 21st century, others were set on redefining FM in order to pinpoint what this yet unestablished definition means for the future of the profession.

October 30, 2018

A doctor writes: keeping employees well and positive as the days get shorter

by Preethi Daniel • Comment, Wellbeing

Winter is coming. The clocks in the UK have just changed, and the long, dark nights are starting. There are still only a few weekends to Christmas, and some employees may be thinking, “How am I supposed to get through the winter? How am I going to stay productive and positive?”. Is it possible that some of your staff may be experiencing seasonal affective disorder (SAD), more commonly known as the winter blues?

October 26, 2018

We need to move on from the stigma of mental health to finding solutions

by Gary Helm • Comment, Wellbeing

Just as in physical health, everybody has a level of mental health. And while companies have begun to offer corporate gym membership discounts, bowls of fruit around the office, monthly massage and investment in huge amounts of ergonomically supportive furniture to try to assist their colleagues in maintaining a good level of physical health, few seem to be getting to grips with their colleagues’ mental wellbeing, despite the reality that they are dealing with huge numbers of employees who struggle.

October 18, 2018

Menopause is one of the last great workplace taboos

by Kate Usher • Comment, Wellbeing

Today is World Menopause Day, yet the number of companies that incorporate the menopause into their wellbeing programme is disturbingly low. There are a multitude of reasons why this is the case, but put simply I believe there are three key reasons – it isn’t glamorous, they don’t have the knowledge and experience to deal with it, and because socially it has remained a taboo that we have been reluctant to talk about, even amongst women.

October 16, 2018

Law firms are finally embracing the agile workplace

by Simon Pole • Comment, Workplace design

Strong office space take-up is predicted for this year after activity from law firms was down in 2017 against 10-year averages and compared to other sectors. Many legal companies are anticipating how their approach to workspace might have to change. This includes trialling new ways of working and years of overreliance on private offices. The legal sector is compared to many other services’ professions “closed” – and therefore ripe for change. There is an abundance of technology start-ups looking to introduce disruptive tech that will render many legal roles obsolete. The sector is also haemorrhaging senior talent as experienced professionals leave and the sector has failed thus far to adapt to modern working conventions including the agile workplace. Despite working in the digital age of wireless tech and cloud computing, 64 percent of lawyers found it difficult to work remotely because their technology wasn’t suitable (according to research from Lexis Nexis).

October 15, 2018

Some thoughts on the addictive power of workplace design

by Agustin Chevez • Comment, Workplace design

The search for some concoction or contraption to improve our performance at work is nothing new. Lawyers, bankers and other professionals have famously used performance-enhancing drugs to gain a competitive advantage. But the design of a workspace can actually have similar effects on those who create it, consume it or pursue it. And, just like a drug, workplace design can have good and bad effects. Instead of chemicals, design manipulates space to change behaviour. An increase in the length of a lunch table, for example, can encourage people who did not know one another to interact more.

October 5, 2018

Developing a resilient mindset to cope with stress

by Portia Hickey • Comment, Wellbeing

Earlier this year, The New York times reported on a company in New Zealand that reduced its employee’s work time to four days a week whilst paying them for five. The idea came to the CEO after he read research that showed that employees generally only spend three hours a day on actual productive work. The change was highly successful, employees were as productive over the four days as they were over the five but the wellbeing of employees improved dramatically.

September 28, 2018

The horrors and harmonies of workplace hierarchy

by Monica Parker • Comment, Technology, Workplace design

I am a child of the seventies, and one of my favourite shows when I was just a tyke was The Jeffersons. For those not familiar with The Jeffersons, it was about a black family in New York City who had, through ambition and entrepreneurship, ‘made it to the top’. George Jefferson, the patriarch, was a bolshie character. Hijinks usually ensued. But what stuck with me about that show was the catchy theme song, Movin’ On Up. The lyrics were ‘I’m movin’ on up, to the upper east side, to a deluxe apartment in the sky… I finally got a piece of the pie.’ Growing up in suburbia, this was probably the first time that I learned the idea of a penthouse, and the notion that the higher up the building, the more important you were. It wasn’t until I was about age eight that I realised the word wasn’t ‘high-archy’, but ‘hierarchy.’

September 27, 2018

We need to take a scientific approach to the potential impact of AI

by Eleni Vasilaki • Comment, Technology

Should we be afraid of artificial intelligence? For me, this is a simple question with an even simpler, two letter answer: no. But not everyone agrees – many people, including the late physicist Stephen Hawking, have raised concerns that the rise of powerful AI systems could spell the end for humanity. Clearly, your view on whether AI will take over the world will depend on whether you think it can develop intelligent behaviour surpassing that of humans – something referred to as “super intelligence”.

September 24, 2018

It is not particularly easy to change human behaviour by design

by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design

Many of the techniques employed by modern illusionists rely on a thorough grounding in the research of psychologists. They’re not alone in standing on the shoulders of academics to bend people to their will. Many of our beliefs about the workings of our society and workplaces and their design are based on this sort of manipulation. It’s telling that the growth of consumerism in the 20th Century, especially after the War when we first began to move from a needs based economy to one fuelled by desire, was driven by the ideas of Sigmund Freud’s nephew. Edward Bernays became the ‘father of PR’ by popularising his uncle’s theories in the US then applying them to mould the subconscious desires of the American masses. He did this not just in the name of commerce but also in that of politics because he believed that society was becoming increasingly irrational, immoral and dangerous.

September 18, 2018

Building a culture of creativity that unites the physical and digital workplace

by Serena Borghero • Comment, Technology, Workplace design

Agreeing on the definition of creativity is no easy task, as it can mean a whole range of different things to different people. To some, creativity means painting a beautiful picture or creating a unique sculpture, while for others it might mean writing a catchy tagline, developing a new business model, or building an innovative online tool. The fact is, creativity can be found in all walks of life, not just those we traditionally see as creative, such as art, design or music. And furthermore, it’s playing an increasingly pivotal role in the growth, development and success of all types of organisations, and the employees working for them.

September 14, 2018

All those workplace trends lists that you see? We’ve been there before ⁰

by Mark Eltringham • Comment, Facilities management, Furniture, Workplace design

Conference and show season looms and with it arrives the annual swarm of workplace trend forecasts. These are often presented as groundbreaking but many of them are indistinguishable from each other and based on some very familiar tropes and assumptions. These days such things tend to be shaped into lists, because that’s how the Internet likes it. That is all perfectly natural and we are free to make our own mind up which of these features are meaningful and which are hack jobs. No football pundit was ever fired for stringing together clichés rather than thinking and talking, and no marketing person has ever lost their job for publishing a list of Ten Trends.