October 7, 2015

Why Jeremy Hunt is wrong about the need to work long hours ⁰

by Mark Eltringham • Comment, Flexible working, Wellbeing, Workplace

This week the UK’s Health Secretary found himself at the centre of a storm because of some comments he’d made suggesting that eroding one of the UK’s welfare platforms would encourage people to work as hard as the ‘Chinese and Americans’. Most of the backlash against these comments was political, so make your own mind up on that score, but they don’t stack up from a practical point of view either. The British already work some of the longest hours in Europe so encouraging people to work more will do little or nothing to resolve the productivity puzzle, as a 2014 report from the Bank of England confirms. Of course, we should all have worked out by now that long hours and productivity are not the same thing. It’s been a longstanding issue in the UK where people manage to combine some of the longest working hours in Europe with levels of productivity that fall habitually behind those of our partners on the mainland.

(more…)

October 2, 2015

For once and for all, please stop with this ‘death of the office’ stuff ⁰

by Mark Eltringham • Comment, Furniture, Property, Technology, Workplace design

I was involved in a meeting with an office fit-out company this week which involved a discussion of how their clients can develop misconceptions about the extent to which their contemporaries are introducing new office design and management models based on agile working, shared space, mobile technology and all that other good stuff. This presents a particular challenge for firms in the sector because their day to day experiences of what clients talk about and ask from them can be pretty removed from the things talked about in the media. If you were to judge the state of the office solely on the basis of what you read and hear and see at shows, it would be easy to conclude that the office is indeed dying and dragging down with it the markets for office furniture, commercial property and traditional technology. The problem is that the facts don’t support that notion at all.

(more…)

September 28, 2015

A review of the CIFF office design show 2015 in Shanghai ⁰

by John Sacks • Comment, Events, Furniture, Workplace design

Shanghai’s population is reported to be in the region of twenty six million, more than double that of London, and the city continues to creep outwards inexorably, attracting even greater numbers. For the casual visitor however, its vast size does somehow seem to be manageable, just. The traffic is very heavy of course, but it does move, albeit slowly. There are few commercial vehicles on the city’s roads during the day and, in an effort to control the rampant pollution, almost all of the private cars and scooters are either electric or hybrids. This means that there is an eerie near-silence from the massive volume of traffic, interrupted only by the occasional police siren or outbreak of hooting from an impatient motorist. After dark, on poorly-lit streets, pedestrians are at real risk of getting run over by the silent cars or scooters that rarely use their lights – an economy measure?

(more…)

September 24, 2015

Weighing up the pros and cons of the BREEAM environmental standard ⁰

by Charles Marks • Comment, Environment, Facilities management, Workplace design

For some years there has been a growing awareness of the need to improve the environmental performance of buildings. This is closely linked to both the Government’s own international commitments to reduce carbon emissions by 80 percent over the next 35 years and the need of organisations to act ethically and cut costs while they’re about it. Buildings are important in this regard because of their impact on the environment (and the bottom line). According to The Carbon Trust, buildings produce around 37 percent of the UK’s total carbon emissions, 40 percent of it from commercial buildings.This is commendable stuff but the real problems arise when it comes to meeting such laudable goals in practice. We are learning all the time about how to achieve the best results and we are helped in that with the availability of a number of increasingly sophisticated building environmental standards.

(more…)

September 22, 2015

John Fogarty reflects on a career in office furniture spanning five decades ⁰

by John Fogarty • Comment, Furniture, Workplace design

I was lucky to enter the office furniture industry in 1971, at the beginning of a decade shaped by the explosive advent of new office technology. What had gone before would not have looked that different to anyone who’d worked a corporate office in the 1890s: serried ranks of desks occupied by clerical staff bashing away on manual typewriters and comptometers (calculating machines). Although electric typewriters had been around for most of the century, decades of global conflict had constrained their development. The first major advance came with the launch of the IBM Selectric golf-ball in 1961. Although a beautiful object – I recall this being the first item associated in my mind with the term ‘product design’ by a named designer (Eliot Noyes) – it remained expensive and rare until the price reductions driven by the multi-licensing in 1972 of the Diablo daisy-wheel print head.

(more…)

September 21, 2015

Five essential office design trends to look for in the near future ⁰

by Tom Brialey • Comment, Facilities management, Flexible working, Workplace design

Since the early Twentieth Century, business leaders have been experimenting with office design in an attempt to improve productivity. From the sea of forward-facing desks imagined by Frederick Taylor, to the infamous cubicle of the late 1960s, to today’s open-plan office, each innovation has said something about our changing relationship to work. In a Gensler survey with more than 2,000 participants, 90 percent of respondents indicated that better workplace design and layout result in better overall performance. The greatest developments of recent times have emerged from the tech giants of Silicon Valley, where businesses have blended playfulness, company culture and the collaborative benefits of open layouts to craft unique and engaging spaces. So where are we headed? Here are five major trends that are likely to have a lasting impact on the way we work.

(more…)

September 18, 2015

Majority of workers go into the workplace when they should be off sick ⁰

by Sara Bean • Comment, News, Wellbeing, Workplace

Debates around presenteeism tend to revolve around staff checking their emails while on holiday, but another potentially more destructive behaviour is that of the worker who reckons they’re so indispensable they insist on coming into the workplace when they’re ill. In a recent survey, 89 percent of workers said they had gone into work when they were not well, which is why it is hardly surprising that almost three quarters (71 percent) of employees have reported catching an illness from a sick colleague. According to the research by Canada Life, almost a third (32 percent) said their workload was too great for them to take time off for illness, and 80 percent would not take time off for stress-related illnesses. Employees were also worried about being perceived as lazy (13 percent), inconsiderate (10 percent) and weak (10 percent) if they took time off for a short-term illness.

(more…)

September 18, 2015

What Robert Frost can teach us about the changing workplace

by Mark Eltringham • Comment, Facilities management, Flexible working, Technology

The great Twentieth Century American poet Robert Frost is arguably best known these days for two quotations that have – usually in bastardised versions – entered into common usage. The first is the final verse of his poem The Road Not Taken, and especially the final three lines: “Two roads diverged in a wood, and I /I took the one less traveled by, / And that has made all the difference.” The second is a quotation: “The brain is a wonderful organ; it starts working the moment you get up in the morning and does not stop until you get into the office”; which should be pinned up in every reception area and is usually rendered as something like ‘when you get to work, don’t leave your brain at the door.’ Both come to mind when you read something like the report entitled ‘Next Generation Working Life’ from Ericsson’s Networked Society Lab.

(more…)

September 17, 2015

Growth of on demand economy is transforming work and workplaces ⁰

by Mark Eltringham • Comment, Flexible working, News, Technology, Workplace design

Some of the key characteristics of the workplace of the near future are starting to crystallise pretty rapidly. In many ways, employees are aware of this to a greater extent than employers, legislators and politicians. For example, this week and over recent weeks Uber has been arguing in courts around the world that its drivers are not employees but are in fact self-employed. This is the shape of things to come. In the UK, around a fifth of the workforce is already freelance or self-employed, something which politicians like to misinterpret as small business, possibly because it makes them look better because they associate it with entrepreneurialism and the prospects of these firms employing other people. The idea this is simply not the case is supported by a new report from software provider Intuit which claims that just 13 percent of British workers think they will be in traditional employment in 2025.

(more…)

September 15, 2015

Considerable minority of working women report gender discrimination ⁰

by Sara Bean • Comment, News, Workplace

Whether the new Shadow Cabinet is or isn’t representative of women (there are no women in senior roles on the Labour front bench, but half of the total posts went to women) was a major talking point about the new Labour Party line-up yesterday. Meanwhile, on the other side of the Atlantic, despite numerous policy and cultural efforts in recent decades to break corporate glass ceilings, integrate women in traditionally male-dominated fields and shine a spotlight on pay equity and advancement, a considerable minority of working women report feeling they have been discriminated against at some point in their career. Gallup’s Work and Education survey found 17 percent of working women believed they had been denied a raise at work because of their gender and 12 percent of women say they have been passed over for a promotion or other opportunity because of their gender at some point in their life.

(more…)

September 10, 2015

Five ways in which your colleagues might be driving you completely nuts ⁰

by Mark Eltringham • Comment, News, Wellbeing, Workplace

It’s always worth reminding ourselves that while a well designed workplace and favourable working conditions are very desirable prerequisites of a good job, what really makes work enjoyable and what really makes a great culture are the people with whom we work. This simple fact is one reason why some people are happy in poorly designed offices full of all the things that supposedly make them unhappy and unwell, while other people can be miserable in airy, daylit, tastefully furnished corporate palaces. Just as Peter Drucker once said that culture eats strategy for breakfast, we also know that it washes it down with a piping hot mug of office design. Culture is defined in large measure by the people around us, it can be they who determine how much we enjoy work. Here are just five ways they can drive us nuts based on recent data.

(more…)

September 9, 2015

The way we talk about workplace productivity needs another dimension

by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design

One of the most typical claims that suppliers in this sector make about their products is that they will make people more productive at work. Many go so far as to put numbers on what this means, and usually not just 0.4 percent or whatever but something far more. We can understand why they do this because they are seeking to link workplace productivity to whatever it is they have to sell. This is often tenuous for at least two reasons. The first is that even when such a causal link is demonstrably true, it still assumes that all other things at work are equal, whereas they never are because there are so many factors involved. That is why you will find some people cheerfully working in shabby, cluttered, underlit offices while others mope around unhappily in gilded cages with expensive chairs, soaring daylit atria and olive groves. The second is that such claims simply ignore what makes people tick.