December 29, 2013

The most read stories on Insight in 2013

by Mark Eltringham • Comment, Facilities management, Workplace design

It’s been one year since Insight first hit the digital streets and it’s been fascinating to see what people have been most interested in. One of the great things about online publishing is you cannot escape from what people think. Printed trade magazines can tell you they send out 12,000 copies or whatever, but they can’t tell you whether the recipients are interested enough to read them or share their contents. Online, that is all made transparent. So it’s been great to start a publication that after just a few months was demonstrably the UK’s most widely read title covering workplace design and management issues. We even know what people like the most. So here, in no particular order, are our most widely read stories from 2013, ranging from the technical to the esoteric, news stories, case studies, the bursting of bubbles and the challenges to received wisdom.

December 16, 2013

Book Review: The Emergent Workplace

by Mark Eltringham • Comment, Facilities management, Workplace design

Looking for patterns in the mash
© Columbia Pictures

It’s rather refreshing to see a book or report in which the word ‘Workplace’ in the title is prefaced by ‘Emergent’ rather than something misleading like ‘Tomorrow’s’ or ‘Future’. And so the authors Clark Sept and Paul Heath define their vision of the workplace presented in this slim but engaging book as a thing which is ‘in the process of becoming prominent’ to use the dictionary definition of the word emergent. By using this particular epithet, they are describing the consequences of the various forces that drive today’s workplace rather than lapsing into the fallacies most commonly associated with works of this kind; principally those of either assuming there is an evolution of all offices towards an ultimate model, or that already commonplace factors such as technology which frees us to work anywhere and at any time can in any way be associated with ‘the future’.

December 13, 2013

One of the most important things we need at work is shelter from the storm

by Nigel Sikora • Comment, Workplace design

The challenge of providing the optimum level of acoustic performance in an office is one of those issues that everybody accepts is very important, has at least some understanding of and has a degree of awareness of the solutions. Yet it has proved to be one of those intractable issues that suffers both from some important misperceptions and which also has to be balanced against other challenges when it comes to designing offices, not least the most significant trend of the past twenty or thirty years, namely the shift to open plan working. At the same time we have seen a shrinking of workstation footprints and the greater use of mobile phones and other technology. All of these changes have focussed attention on workplace acoustics – currently one of the most talked about issues in the workplace, and visual privacy – one of the least talked about.

December 6, 2013

Businesses missing the potential of property to benefit performance says BCO

by Sara Bean • Facilities management, News, Workplace design

The UK spent an estimated £28.5 billion on offices in 2012 – outstripping business expenditure on legal services (£24.3bn), accounting (£14bn) and insurance services (£23.8bn). Yet despite this, nearly three fifths (57%) of 250 senior executives from large organisations in a recent poll said property issues are not regularly discussed in the boardroom and responsibility for property is still likely to fall outside management teams. The research, carried out by the Centre for Economics and Business Research (Cebr) and Populus, found businesses take a very cost-centric view towards the workplace. Although almost three-quarters of organisations were constantly analysing and assessing whether their space is being used efficiently, cost was still found to be the most important factor in assessing the office’s performance (73%). More →

December 1, 2013

Case study: dPOP’s jaw-dropping new offices light the road ahead for Detroit

by Rob Kirkbride • Case studies, Facilities management, Flooring, Furniture, Workplace design

If you think you know what’s going on in Detroit based on the stories of the city’s financial woes and pictures of some crumbling buildings, it is worth a visit to the offices of dPOP, the two month old design firm with origins in creating the award-winning office spaces for Quicken Loans and its family of companies.The design firm’s space in the basement of a long defunct Detroit bank embodies what being from the Motor City is all about — being tough, but talented; gritty yet glamorous; fun with a funky twist.They design like they don’t care what you think — and that might just be true. Their own offices and those they created for the 11,000 workers that were moved from divergent suburban sites to the center of Detroit are bold, bright and fun. Most of all fun. But the result is spectacular.

November 26, 2013

Control over their work space helps satisfy people’s basic emotional needs

by Annie Gurton • Comment, Workplace design

In the second of two pieces to mark the seventieth anniversary of Abraham Maslow’s ‘hierarchy of needs’ Annie Gurton writes: Workers need an element of control in their surroundings. As Maslow said in the 1940s, humans are fundamentally, simple creatures. We need air, water, food and security, but along with those basic physiological needs we have a set of emotional needs. If these are not met we do not die, but we become emotionally distressed. When it comes to designing office space, it is important that our basic emotional needs are met if we are to feel happy. Workers need to have privacy yet feel connected to others. They need to have a sense of community yet feel that they are respected.

November 21, 2013

Quality of the place and the pace of work is more important than money

by Sara Bean • Architecture, Events, Flexible working, Workplace design

O+A designed Aol’s new West Coast HQ

In a remarkable session on the future of work at Worktech 13 London this week – Charles Handy declared that organisations need passion, people and profit, in that order. Money isn’t the main motivating factor for individuals either, which is why Handy’s thoughts on the emergence of the portfolio worker should inspire anyone who dreams of quitting their corporate job to do something more interesting instead. Those who don’t have that option would have been cheered to hear the prevailing message at Worktech was that employers are waking up to the fact that the quality of the place and the pace of work (i.e. flexible working) is of equal importance to remuneration in attracting and retaining staff. More →

November 19, 2013

2020 vision is a useless metaphor for far-sightedness in a number of ways

by Simon Heath • Comment, Facilities management, Furniture, Technology, Workplace design

The year 2020 is a mere seven years away. Yet the designers of the future workplace and those who invite them to talk about it are still referring to it as if it marks the next frontier of human endeavour and as if we weren’t already up to our collective armpits in the 21st century. The idea of 20/20 vision is considered, in ophthalmological circles at least, to represent “normal” visual acuity and is dependent on the sharpness of the retinal focus within the eye and the sensitivity of the interpretative faculty of the brain. In practical terms, this means it’s about seeing and interpreting what is directly in front of us at a distance of around 6 metres. So as a metaphor for farsightedness regarding the future of work or workplaces it’s always been a poor one. And as we get closer to the eponymous year, it becomes worse day by day.

November 18, 2013

Gallery: first images of interior of Apple’s $5 billion campus in California

by Mark Eltringham • Architecture, Company news, Facilities management, Workplace design

Following last week’s final sign off of the plans for the new Apple Campus 2 building in northern California, the local council has issued the first interior shots of the new building. The $5 billion Foster and Partners designed campus includes a 2.8 million sq. ft. building and will be home to over 14,000 Apple employees. The late Steve Jobs originally submitted the plans to Cupertino City Council in 2011 claiming they had the potential to be the “best office building in the world”. The building is just 4 storeys high and is designed to have zero net energy consumption thanks to 700,000 sq. ft. of solar panels. As well as the main donut-shaped campus building the site includes extensive parklands, a visitor centre, R&D labs, a corporate auditorium and parking, as shown in the gallery and slideshow below.

November 18, 2013

Interview: Dave Coplin of Microsoft on Big Data, engagement and culture

by Mark Eltringham • Comment, Technology, Workplace, Workplace design

Dave Coplin joined Microsoft in 2005, and is now its Chief Envisioning Officer, helping to envision the full potential that technology offers a modern, digital society. He is a globally recognised expert on technological issues such Cloud computing, privacy, big data, social media, open government, advertising and the consumerisation of technology and is the author of a recent book called “Business Reimagined: Why work isn’t working and what you can do about it”. He is also one of the main speakers at this year’s Worktech conference in London on 19 and 20 November. In this exclusive interview with Insight he offers his thoughts on the lack of engagement between firms and employees, the most common misunderstandings about flexible working and the challenges facing managers in IT, FM and HR.

More →

November 13, 2013

Workplace Week highlights the changing shape of the office

by Richard Byatt • Comment, Events, Facilities management, Workplace design

‘High Street’ at Network Rail’s Milton Keynes base

This year’s Workplace Week which took place last week was a great success, with more people participating and more money raised for charity. Across the week, over 500 people took part, visiting innovative workplaces, attending the Workplace Week Convention or going along to one of the many Fringe events. Workplace Week is organised by Advanced Workplace Associates and supported by CoreNet Global, BCS, RICS, FMA and BIFM. All proceeds go to the Children in Need charity. Around 60 people joined the speakers at the headquarters of PWC on London’s Southbank for the Workplace Week Convention to discuss ‘Driving productivity through the connected organisation.’ The informal atmosphere and roundtable format encouraged participation, with a focus on developments in organisational design, change management and technology.

November 12, 2013

UK leads the world in talent, but it needs the right culture in which to thrive

by Philip Ross • Comment, Technology, Workplace, Workplace design

We should never take the UK’s talent base for granted. According to a new report from Deloitte, when it comes to employment levels of people in knowledge based jobs in high skill sectors such as digital media, banking, legal services, software development, telecoms and publishing, London is comfortably the world’s leading city. The study found that London employed 1.5 million people in the 22 sectors surveyed, compared with 1.2 million in New York, 784,000 in Los Angeles, 630,000 in Hong Kong and 425,000 in Boston. The report also predicts that London will enjoy rapid growth in employment levels in these sectors over the next seven years, adding around 100,000 more people and that while a decline in employment is foreseen in financial services, this will be more than offset by strong growth in creative and media businesses.