March 27, 2019

New book on the future of work argues that the office is not just surviving, but thriving

by Sara Bean • Facilities management, Flexible working, News, Property, Workplace design

A new book from RIBA Publishing, which examines the future office, argues that despite predictions that the office is on the verge of extinction, it is not only surviving, but thriving. Digital technologies have spurred this transformation, and with it, the metamorphosis of our entire working environment. The office of today can vary from a sweeping open expanse of ergonomic, futuristic workstations, to a local coffee shop. Future Office: Next-Generation Workplace Design debates tradition, change, and the future of how we work and where.

March 26, 2019

Majority of UK business leaders believe costs and red tape will rise after Brexit

by Sara Bean • Facilities management, News, Workplace

Over half (58 percent) of UK business leaders expect costs to rise after Brexit, even if a deal is struck and just over a third (38 percent) believe that access to local business funding and grants will also become more challenging post-Brexit, claims a new survey from Vistage. Respondents were also sceptical about the so-called ‘bonfire of red-tape’ which was a key part of the Leave campaign’s manifesto. Thirty-eight per cent believe bureaucracy will become more of a hurdle post-Brexit, versus just 17 percent who believe a deal with the EU will lead to fewer regulations and less red-tape.

March 20, 2019

Feeling appreciated and the quality of workplace both key to employee happiness

by Sara Bean • Facilities management, News, Wellbeing, Workplace, Workplace design

The quality of the workplace has a powerful effect on the levels of happiness of staff, with nearly half of respondents (49 percent) to a recent survey stating that having a great office environment is important to their happiness at work, but according to the figures, only a quarter (25 percent) say a good workplace environment is a current positive about their work. The survey from Peldon Rose also found that less than half (45 percent) of employees actually feel appreciated at work and only two-thirds (67 percent) report feeling happy. Yet the majority of workers (80 percent) who took part, believe that feeling appreciated is most important to their happiness at work – ahead of salary (58 percent) and feeling trusted (55 percent).

March 15, 2019

How artificial intelligence changes occupant experience

by David Karpook • Facilities management, Features, Technology

If a robot received a signal that you had entered the building, it might bring you a fresh cup of coffee just as you reach your desk. If the front door recognised your face, it might unlock itself for you without requiring you to use a fob to gain access. If your desk knew you had left for the day, it might offer itself to a colleague who is looking for a quiet workspace. Throughout history, the interaction of humans with technology has been pretty much one-sided. We turn our technologies on and off, operate and guide them in their tasks, and use our senses to monitor their functioning and detect anomalies.

March 13, 2019

Noisy workplaces regularly distract and stress out staff

by Sara Bean • Facilities management, News, Wellbeing, Workplace design

Over half (52 percent) of workers are interrupted by noise distractions more than five times in a working day, with 17 percent stating that they are interrupted by noise more than 10 times. This is according to the Noise and Wellbeing at Work 2019 survey conducted by The Remark Group, and supported by environmental psychologist and workplace strategist Dr Nigel Oseland, an honorary senior lecturer at UCL’s Institute for Environmental Design and Engineering. In the survey of 1,000 UK-based office workers, 65 percent reported that noise in the workplace impacted on their ability to complete work in an accurate and timely manner. More →

March 12, 2019

UK jobs boom set to end as finance and business sectors lose confidence

by Sara Bean • Cities, Facilities management, News, Workplace

The boom in the UK jobs market is coming to an end just as the Brexit countdown reaches its final stages. According to the latest ManpowerGroup Employment Outlook Survey, the national Outlook for the second quarter of 2019 has fallen to +4 percent, on a par with the weakest levels of confidence seen in recent years. More worryingly, the negative Outlook in the Business and Financial services sector – which employs nearly a fifth of all UK workers – suggests jobs are set to be lost in Britain’s most important sector. The report found that the Finance and Business Services sector has fallen five points to -1 percent, only the second time in the last decade it has been in negative territory.

March 11, 2019

UK employers struggling with recruitment and retention of service workers

by Sara Bean • Facilities management, Flexible working, Workplace

The recruitment and retention of manual and elementary service workers has become a significant challenge for UK employers, claims a new study. The research by Quinyx in collaboration with Development Economics and Censuswide, found that factors such as low pay and a lack of flexibility are key issue, resulting in nearly half (49 percent) of UK employers finding it difficult to recruit these workers, and the same percentage reporting challenges around retention. Issues with recruitment and retention were discovered to be most acute in industries such as hospitality, catering & leisure and retail. In addition, larger businesses (those with a workforce of 250 to 500) are more likely to face challenges compared to smaller-sized businesses. Regionally, businesses in London and the East of England are most likely to struggle to recruit workers into manual or elementary service roles. The findings come at a time when UK employers are expressing growing concern around access to manual and elementary service workers post-Brexit.

March 8, 2019

RICS and CIBRE to publish new book on diversity in the real estate sector

by Sara Bean • Company news, Facilities management, News, Property, Workplace

RICS and CBRE have announced the publication of a new book: Managing Diversity and Inclusion in the Real Estate Sector, which will be launched at MIPIM 2019 in Cannes. Co-authored by real estate veterans, Amanda Clack, Head of Strategic Advisory at CBRE and Judith Gabler, Acting Managing Director, Europe for RICS, the book places diversity and inclusion (D&I) at the centre of successful real estate and construction organisations. The book provides guidance to, and most importantly actions for professionals in the sector who want to make D&I an inherent part of the culture of their organisation. The book aims to educate the real estate sector about what D&I entails and how a D&I strategy can be implemented to secure future success. It presents a practical and easy-to-read guide that can help organisations and their leaders engage with and apply this agenda to win the war for talent in real estate and construction. It seeks to be about action not words and help those in the sector #BeTheChange.

March 5, 2019

Employees want good tech and flexibility but stick with their own fixed desk

by Sara Bean • Automation, Facilities management, Flexible working, News, Technology, Workplace

Almost two-thirds of those staff (60 percent) say inadequate technology is the biggest productivity blocker at work and by failing to do its job properly it is making life difficult for employees. This frustration trumps unnecessary bureaucracy, inefficient processes and annoying colleagues – other factors that stop employees from being productive, claims research from Cloudbooking. The research suggests that the digital piece of the employee experience puzzle is more prominent and important than expected – it is in fact the single most important factor with 90 percent of UK office workers who said efficient technology is important to their overall experience. Currently fewer than one in ten UK employees are “extremely satisfied” with their workplace experience, indicating there is significant room for employers to improve it by delivering better technological resources. However, despite wanting to embrace more flexible working, staff still prefer their own fixed desk.

March 4, 2019

London’s West End office market stays strong despite slow start to year

by Sara Bean • Cities, Facilities management, News, Property

The volume of transactions in London’s West End was down 45 percent, the lowest for January in over 10 years. This is to be expected with the continued ongoing Brexit negotiations, according to Savill’s, who expect to see a lower volume of transactions complete over the first quarter of this year. Despite this, space under offer still remains well above the long-term average, with 237,000 sq ft going under offer during the month. This held the overall total at just over 1.2m sq ft, giving a strong indication that leasing activity over the course of 2019 will remain robust. Pre-lets accounted for 42 percent of the overall sq ft let in January and there were five transactions to the Insurance & Financial sector and four to the Tech & Media sector.

February 28, 2019

UKGBC claims built environment members are leading the way in sustainability

by Sara Bean • Environment, Facilities management, News, Property

Many built environment businesses are adopting increasingly ambitious sustainability commitments reports the UK Green Building Council in its third annual report ‘Leading the Way’. This presents trends and analysis from research conducted as part of UKGBC’s annual Sustainability 360 Reviews, which look at sustainability trends and insights amongst UKGBC’s 50 industry-leading Gold Leaf member businesses.

February 27, 2019

The Hitchhiker’s Guide to the Workplace ⁰

by Mark Eltringham • Comment, Facilities management, Technology, Workplace, Workplace design

We know, and have for a long time, that the workplace is in a state of near constant flux and so we often fall into the trap of assuming that there is some sort of evolution towards an idealised version of it. That is why we see so many people routinely willing to suspend their critical facilities to make extravagant and even absurd predictions about the office of the future or even the death of the office. This is perniciously faulty thinking. However we can frame a number of workplace related ideas in terms of evolutionary theory, so long as we accept one of the central precepts about evolution. Namely that there is no end game, just types progressing and sometimes dying out along the distinct branches of a complex ecosystem. As a nerdy sort of guy of a certain age, I’ve tended to frame my thoughts on all of this with reference to an idea from The Hitchhiker’s Guide to the Galaxy by the great Douglas Adams.