It is not particularly easy to change human behaviour by design

It is not particularly easy to change human behaviour by design

virgin media designMany of the techniques employed by modern illusionists rely on a thorough grounding in the research of psychologists. They’re not alone in standing on the shoulders of academics to bend people to their will. Many of our beliefs about the workings of our society and workplaces and their design are based on this sort of manipulation. It’s telling that the growth of consumerism in the 20th Century, especially after the War when we first began to move from a needs based economy to one fuelled by desire, was driven by the ideas of Sigmund Freud’s nephew. Edward Bernays became the ‘father of PR’ by popularising his uncle’s theories in the US then applying them to mould the subconscious desires of the American masses. He did this not just in the name of commerce but also in that of politics because he believed that society was becoming increasingly irrational, immoral and dangerous.

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The failure of flexible working + Bridging the workplace gap + The uncomfortable truth about sitting

The failure of flexible working + Bridging the workplace gap + The uncomfortable truth about sitting

In this week’s Newsletter; how half of all our tasks will be performed by AI sooner than you might think; LinkedIn’s new London offices; the great failure of flexible working; Steelcase’s latest acquisition; Europe’s first building to achieve the WELL Platinum standard; Jonathan Hindle on improving workplace interactions; Jim Ware on finding the right place to meet; and Chris Kane on how to bridge the gap between people and places in a modern context. You can also download our most recent briefings on key topics, produced in partnership with Boss Design and BW Workplace Experts; visit our  events page curated by Herman Miller, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

The main challenge of modern working life: finding the place just right to meet

The main challenge of modern working life: finding the place just right to meet 0

Every physical setting sends distinct signals to meeting participants – signals that set the tone and provide a context for the conversation, even when they are subtle or not in anyone’s conscious awareness.  You understand instinctively that the place where a meeting occurs has an impact on the nature of the conversation. Just imagine the difference between a conversation around a large formal conference table with expensive executive chairs and one that takes place in an informal employee lounge, with the participants seated in a circle on soft bean-bag chairs. (more…)

RICS announces standards to tackle unfair commercial property service charges

RICS announces standards to tackle unfair commercial property service charges

RICS standards aim to tackle unfair commercial property service charges

New mandatory requirements that will ensure service charges to commercial tenants are transparent, upfront and fair, and that any costs incurred are in accordance with the terms of the occupational leases, have been announced by RICS. The Institute, which has long called for a fairer and more professional approach to property management to help outlaw “rogue” landlords and managing agents says ‘Service charges in commercial property’ will help regulate the activities of landlords and their agents, whilst protecting tenants from having to pay for unscrupulous repair or maintenance costs. It has worked with major property bodies representing owners, occupiers and managing agents – including BPF, BRC, BCO, PMA, CoreNet, REVO, PMA alongside ICAEW and Law Society, the professional bodies for accountants and lawyers – to produce the recommendations that reflect the needs and opinions of landlords and tenants and the specific considerations of different sectors.

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Crown Estate HQ becomes first office in Europe to achieve WELL Platinum Certification

Crown Estate HQ becomes first office in Europe to achieve WELL Platinum Certification

The Crown Estate has announced that it has been awarded WELL Certification at the Platinum Level for its head office at No 1 St James’s Market, London by the International WELL Building Institute. The Crown Estate earned the distinction based on seven categories of building performance—air, water, light, nourishment, fitness, comfort and mind—and achieved a Platinum level rating.

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All those workplace trends lists that you see? We’ve been there before

All those workplace trends lists that you see? We’ve been there before 0

Conference and show season looms and with it arrives the annual swarm of workplace trend forecasts. These are often presented as groundbreaking but many of them are indistinguishable from each other and based on some very familiar tropes and assumptions. These days such things tend to be shaped into lists, because that’s how the Internet likes it. That is all perfectly natural and we are free to make our own mind up which of these features are meaningful and which are hack jobs. No football pundit was ever fired for stringing together clichés rather than thinking and talking, and no marketing person has ever lost their  job for publishing a list of Ten Trends.

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Work&Place new issue showcases most informed and challenging workplace thinking

Work&Place new issue showcases most informed and challenging workplace thinking

The new issue of Work&Place has been published and is free to read on the journal’s new website. Its overall readership is now around 100,000, including in the new Spanish language edition, so it’s not just more accessible, it is even more influential. The journal continues to explore the most cutting-edge ideas surrounding the physical, digital and cultural domains in which we work. The convergence of these elements of the workplace define the greatest challenges we face in the workplace of the early 21st Century. Some of these are addressed in the features included in this edition.

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The evolution of the workplace conversation in ten graphs

The evolution of the workplace conversation in ten graphs

Based on Google Trends data since 2004 and without comment.

 

 

 

 

 

 

 

 

 

 

 

Main image: Herman Miller Living Office

Creating a productive workplace for people is all about context

Creating a productive workplace for people is all about context

commercial property innovationThe quest for a proper understanding of the links between the places we work, the things with which we fill them and our wellbeing and productivity has been ongoing for a very long time. It predates our current thinking on productive workplace design and the facilities management discipline as we now know it by decades and has its roots in the design of early landmark offices such as Frank Lloyd Wright’s Larkin building and research such as that carried out at the Hawthorne Works in Chicago in the late 1920s. Yet the constantly evolving nature of work means that we are forever tantalised by an idea that we can never fully grasp and makes established ideas seem like revelations.

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From FUBAR to Five Star: Delivering Excellent Facilities Management

From FUBAR to Five Star: Delivering Excellent Facilities Management 0

Mark Wilcock is an experienced facilities management professional and he has something to share with you. His self-written new book From FUBAR to Five Star: Delivering Excellent Facilities Management offers reflections and guidance on a range of challenges that face facilities managers in their day to day lives. Mark is currently Business Support and Planning Manager at The Co-operative Group based in Manchester and was one of the first three thousand members of the BIFM. He has around 25 years experience in facilities management across a number of sectors and in different countries. In the book he shares his thoughts on key issues related to both the day to day and strategic role of facilities managers. All proceeds from the book will be donated to Alzheimer’s Research. Image: Co-op One Angel Square office Manchester, Buro Happold/David Hopkinson

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Quality coffee tops the list as the most important office feature

Quality coffee tops the list as the most important office feature

Quality coffee tops the list for the most important office featureThe quality of the coffee is the most important feature for office occupants, with two thirds of workers saying a decent flat white or cappuccino is an essential for a productive and engaged workforce.  Research by coworking developer Areaworks also found that being closer to the outdoors, and the ability to work from a balcony or roof terrace was an important factor for 64 percent. Hanging chairs, bean bags and flexible spaces are a must for most, as half of office workers want to ditch fixed desks in favour of casual seating and hot desking, making it a top five most favoured feature. the office gimmicks failed to feature on most people’s workplace bucket list. The installation of office gimmicks such as fireman’s poles and ball pits all failed to feature on most people’s workplace list, but slides did make the list, while the majority (66 percent) included a fridge complete with beer and prosecco among their choice items.

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A round up of some of the best recent workplace content from around the web

A round up of some of the best recent workplace content from around the web

All the workstyles we have ever loved

Open plan v private offices déjà vu

Britain’s productivity crisis in eight charts

Investors discount office buildings with high WeWork occupancies

Perceptions of pay fairness

Agile humans, and therefore organisations. Just a dream?

Excessive hours and intense work is (sic) bad for your career