Tech faults and slow Internet speeds negatively impact productivity

by • Facilities management, News, Technology, Workplace design

Almost eleven working days are lost every year as a result of technology faults and failures a new report claims and complaints of slow Internet speeds compound the issue. A survey of 2,000 UK workers commissioned by IT provider Probrand.co.uk claims that 262 hours and 43 minutes are lost every year due to technology faults and failures, the equivalent to almost 11 working days each year. The majority of workers (76 percent) said that the technical faults they experienced directly impacted their productivity in work. More than half (54 percent) of workers said that most of the faults they endure are due to their computers crashing or running slowly. But the research also found that 48 percent of respondents blame poor internet speeds and connectivity problems for working hours lost. When faced with a technical issue, more than 1 in 3 (35 percent) workers would turn to a colleague first instead of an IT support provider, while 32 percent would search for solutions to technology related issues before contacting their technical support team. 

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Seven workplace stories that have focused our minds this week

by • Facilities management, Technology, Workplace, Workplace design

Innovation in real estate: it’s now or never

Is this the office that people really want?

We only have a ten percent chance of making AI safe

Good thinking might be your silver bullet

The once enlightened approach to staff wellbeing and engagement at Barclays

Drones will reshape how we build cities (registration)

Law firms average arrive and leave times

Image: Simon Heath

It’s just life now: Debra Ward in conversation with Mark Eltringham

by • Facilities management, Features, Podcasts, Property, Technology, Workplace design

There is currently a great deal of talk about the way people experience the workplace. It is a subject linked to the changing nature of work but also a growing awareness that the old demarcations of time and place are falling, and with them the demarcations between the workplace professions.  This subject may be topical but it has been a long term preoccupation for today’s guest on the podcast Debra Ward. Earlier this year Debra joined JLL in the new role of Strategy & Growth Director and one of her first aims has been to focus on the firm’s approach to human experience. This is encapsulated in a major global report on the subject but it’s one that Debra has always championed in here previous roles with MITIE, Macro and Condeco.  Debra is forthright, informed, bright and passionate. Everything you need in a podcast in fact.

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Nearly a quarter of UK employees admit to being unproductive at work

by • AI, Facilities management, News, Technology, Workplace

 

Almost a quarter (23 percent) of UK employees rate themselves as ‘unproductive’ at work, equating to seven million of the nation’s total workforce. Perceived productivity slips even further amongst Generation Z employees. When asked to rate their productivity out of ten, with ten being the highest possible number, 28 percent of Generation Z employees gave themselves an ‘unproductive’ score between 0 and 6, compared to the national average of 23 percent. At a time when improving the UK’s labour productivity is high on the agenda, the survey of more than 3,000 UK employees claims there is an untapped opportunity for employers to help boost workforce productivity. However, the research highlights some of the steps businesses can take to increase productivity. This includes both technological, by providing a digital workplace and cultural, by helping to create a successful team environment.

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Seven workplace stories we’ve been reading this week

by • Facilities management, Features, Flexible working, Technology, Workplace design

UK law firms chop staff space despite headcount growth

What 15 minutes of solitude does for your emotions

Like it or not, popularity at work still matters

How younger men can help to break the glass ceiling

What do small businesses really contribute to the economy?

What technology will mean for traditional real estate models

Poor posture in people with disabilities can be fatal

Image: Claremont Group Interiors

Deus ex machina; what will the coming era of automation and robotics mean for the workplace?

by • AI, Events, Facilities management, News, Technology, Workplace design

The only two things we know for certain about the era of robotics and automation in the workplace are that it will be with us far sooner than many of us expect, and its implications will be far reaching and unlike those most routinely anticipated. However, a clear picture is beginning to emerge about its implications for workplace designers and managers as well as property owners and workers themselves. On 23 November at an event hosted by Vitra in London, a panel of workplace and technology experts including Neil Usher, Kerstin Sailer and Mark Eltringham will present the most up to date thinking on the subject, challenge preconceptions and myths and illuminate a world that is just around the corner. If you’re interested in attending please email rsvp_uk@vitra.com. Full details below.

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Office rents begin to fall in Central London as Brexit uncertainty bites

by • Cities, Facilities management, News, Property

Office rents have begun to slip across Central London, and the chief reasons could be uncertainty around the outcome of the Brexit talks and the UK seemingly missing out on the rising level of global trade, suggests Cluttons’ London Office Market Bulletin Autumn 2017. While the report highlights that many locations in Central London have seen headline office rents hold steady for the better part of two years, rent free periods have been moving out in order to sustain this, but now appear to be at a critical tipping point, level, which is driving some landlords to consider alternative incentives, such as delayed completions. Freddie Pritchard-Smith, Head of commercial office agency at Cluttons said: “Many firms remain nervous about making a long-term commitment to more space, choosing either flexible overflow space or to reconfigure within their existing office. The exception to this of course remains the serviced office and TMT sectors, who have helped transactional levels in the West End to surpass 4 million sq ft already this year, which is paradoxical to the falling rental conditions.”

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Germany overtakes the UK as preferred place to invest in commercial real estate

by • Facilities management, News, Property

 

One in three commercial real estate investors say Germany is their preferred region to invest in, the first time that Germany has been chosen as the number one region for investment ahead of the UK in the annual BrickVest commercial property investment barometer (‘the Barometer’) Germany was selected by 33 percent compared to the 27 percent who choose the UK, which saw a drop from 33 percent to 31 percent in the last quarter and from 32 percent in the same Barometer 12 months ago. Nearly one in five (17 percent) selected the US, which represents a slight increase from 12 months ago (16 percent), while France was selected by 15 percent, the same as Q3 last year.

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Seven workplace stories we have been reading this week

by • Facilities management, Features, Property, Technology, Workplace design

The link between air pollution and worker productivity

Amazon’s wish list for it new HQ and what it means for the future of cities

WeWork in talks to buy £785 million London project

The startup era may be ending in the tech sector

Rocking and rolling with the new era of workplaces

Is Google’s plan for smart cities an attempt to control them?

Offices that embrace the idea of a human workplace

UK remains the most attractive country for employers and employees

UK remains the most attractive country for employers and employees

by • Cities, Facilities management, Flexible working, News, Workplace

UK remains the most attractive country for employers and employeesDespite recent figures indicating that work productivity is down in Britain, the UK remains a highly attractive country for employers and employees based on a combination of talent, location, quality of life and cost, according to the latest edition of Colliers International’s European Cities of Influence report. The analysis of 50 major European economic cities for employers saw London retain its top position, with all other UK cities in the analysis featuring in the top 20 (Birmingham, Edinburgh, Manchester, Bristol and Glasgow).The report finds that quality of life factors are important to accelerate business and attract talent with the research revealing that the nature of workplace strategy is evolving so rapidly that keeping up — let alone staying ahead of the curve — can be a challenge. Employers are now focused on creating a workplace that can attract and retain talent by incorporating co-working and collaborative facilities, flexible working options and ingraining a healthy mindset. With the onus on keeping employees happy and productive, the design and utilization of the workplace is helping to accelerate business productivity more than ever before.

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Growing need for a flexible workplace creates fresh challenges for employers

by • Facilities management, Flexible working, News, Workplace, Workplace design

Many businesses are misaligned with their people, with nearly half of employees not understanding their company’s strategic objectives, according to new research published by The Ludic Group, which claims that the changing nature of workforces and the growing need for a flexible workplace are creating fresh challenges for communication, collaboration and engagement. The research suggests that the impact of technology is causing digital chaos, with businesses struggling to get the communications balance right. With the number of channels and tools increasing almost half of people (44 percent) want to hear more from employers. Perhaps surprisingly, one in five (20 percent) individuals said that their firm has not used any tools or techniques to communicate with them. This lack of communication results in people being disconnected from the business strategy, with only half of individuals (50 percent) reported fully aligned with their company’s objectives and 44 percent not knowing or understanding what these are. Alongside this, people increasingly want to design their own working experience and expect more flexibility from their employers.

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Division of workplace hierarchy on impact of office design and flexible working

by • Facilities management, Flexible working, News, Workplace, Workplace design

 

There is a divide in the importance placed on the office environment among different levels of the UK workforce, with new research suggesting C-Suite executives do not fully appreciate the factors that keep employees happiest at work and the impact that the office environment has on their employees’ productivity and wellbeing. According to the new research by Peldon Rose and are happier and work most productive in the office, 88 percent  of middle management and 84 percent of junior employees say they always or sometimes enjoy coming to work every day compared to 76 percent of C-Suite executives. In addition, junior and middle management employees are more inclined to work in the office, with 62 percent and 63 percent, respectively, saying they prefer to work in the office over at home (29 percent, 30 percent) compared to C-Suite who prefer to work at home (40 percent) rather than the office (24 percent). As a result, just a quarter of junior employees believe their office has a culture that allows them to work flexibly compared to nearly half of C-Suite.

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