December 12, 2014

Third of European workplaces to introduce wearable technology in 2015

by Sara Bean • Facilities management, News, Technology

One third of European businesses plan to introduce wearable technology to the workplace next year, but the majority of organisations have yet to introduce a policy to deal with the change. A European online survey by Ipswitch to determine the readiness of businesses for wearable technology in 2015 has discovered that despite the widespread adoption of the latest BYOD devices over the next 12 months, very little thought has been given to the impact wearable technology could have on network performance and security. In fact, over three quarters of businesses in the UK, France and Germany (77 percent) admit they have no policy for managing the impact of wearables joining the corporate network and only 13 percent of organisations report that they have a policy in place to cover managing the impact of wearable technology. More →

December 11, 2014

Corporate real estate executives planning for growth finds CoreNet survey

by Sara Bean • Facilities management, News, Property

Global corporate real estate executives report that economic conditions improved again in the third quarter and they remain optimistic about economic growth. This is according to the most recent findings of the CoreNet Global Economic Index; a statistical measure that reveals trends and confidence levels within the corporate real estate (CRE) world. The survey, which takes advantage of the unique perspective that CRE executives have of the overall economy was conducted among a targeted group of 220 senior level managers of corporate real estate at Fortune 1000 companies globally. The survey measures the overall optimism that these executives have with respect to their own companies, as well as the economy at large. There were positive responses on their own company’s prospects for growth and expansion: many were likely to increase their real estate portfolio as a result of more employees and there was optimism regarding the global economic outlook over the next quarter.

December 10, 2014

We should bring the soft landings idea back to Earth with a bump

by Andrew Brown • Comment, Facilities management, Property

Soft landings, hit the ground running, smooth handover, transition phase: whatever words you choose to describe the process the principle is the same. Managers and occupiers of a building – any building, want it to function properly. But why is this apparently so hard for anybody to achieve? Soft landings feels more like tainted love right now. So, think back a few steps and imagine you’re buying a brand new, shiny new-build house. It doesn’t come with an instruction manual, but it is a house – what’s not to know about it. But even new homes have issues. Maybe cracking in plaster, gaps around architraves, doors not closing smoothly and heating systems that is noisy and untested. In the trade it’s called snagging. You call the builder up, you make a list he comes round your new house and checks the list and then argues about the repairs.

December 9, 2014

Webinar explores gaps between facilities management and procurement

by Mark Eltringham • Comment, Events, Facilities management

A webinar exploring the gap between the facilities management and procurement sectors concluded with a straw poll of thirty delegates which found that there was a half and half split between those who feel that the relationship between the two disciplines is only ‘average’ while 43 per cent consider it close and that they worked together collaboratively when required. The webinar hosted last week by supplier information management firm Trade Interchange, saw senior speakers from the facilities management and procurement sectors discuss the reason for this disconnect. “There has been historic friction and frustration,” stated Jeremy Waud, chairman of service provider Incentive FM. “The two sides have often had conflicting corporate objectives which has meant they behaved very differently.”

December 9, 2014

Government must beef up the way it manages outsourced contracts

by Gary Watkins • Briefing, Comment, Facilities management, Public Sector

Any poorly-performing facilities management contract can result in financial and reputational loss, but where a government contract has been mismanaged, and there is a thirst for information on how the public purse has been spent, the repercussions can be major and the casualties high. The UK Government is the biggest spender on FM services, with £40 billion of outsourced contracts each year. However, in a recent report from the Public Accounts Committee and National Audit Office, contract management came in for stinging criticism. Evidence of overbilling, capacity issues, and poor governance and recordkeeping led to a very clear message that the Government must beef up its contract management. Procurement and contract management have been viewed traditionally as low-status in the civil service and, as a result, have been at the mercy of administration cuts and lack of investment.

December 4, 2014

Why doesn’t the HR dept have more of a role in workplace design?

by Steve Brewer • Comment, Facilities management, Workplace, Workplace design

To design a great workplace you need to have an intimate understanding of the culture of the organisation. Culture is a result of the values of the organisation; the way people live those values and the relationships that they hold internally and externally with their marketplace and customers. The look and feel of the organisation needs to reflect the culture, just as a brand of a company reflects the product or service they provide. A good HR department will be able to distil the company culture and FM can bring it to life. We can all name examples of superb HR departments that actively engage with FM on workplace design. However, they are more the exception than the rule. If workplace design is really going to contribute to an increase in business performance then HR and FM need to work together to engage and integrate both the hard (FM) and soft (HR) services of the organisation.

December 3, 2014

Fresh completes a new installation for Teleperformance in Gateshead

by Mark Eltringham • Company news, Facilities management, Workplace design

Interior design and fit-out firm Fresh Workspace has completed a 30,000 sq ft turnkey project at Baltic Place Gateshead for Teleperformance, the world’s largest contact centre and outsourced customer service providers. Teleperformance, which also occupies several sites in The Watermark Gateshead, commissioned Fresh to carry out the fit-out of three floors of the landmark Baltic Quays building on South Shore Road. The project was completed within a 12 week programme of work with a fixed end-date. Works incorporated a range of mechanical and electrical alterations and additions including the provision of a stand-by generator, cooling and fresh air. The full fit-out comprised the specification and installation of partitions, doors, power and data cabling, new furniture, flooring, feature lighting and security systems.

December 3, 2014

It’s no surprise a third of homeworkers choose to work in their pyjamas

by Sara Bean • Comment, Facilities management, Flexible working, News, Technology, Workplace

When I worked for a large publishing house in the 90s, occasionally one of us would ask to work from home. My then editor always had an enlightened policy towards the home-working concept, telling people that she didn’t care if they worked in their pyjamas as long as they met their deadline. In the digital era, home working is a lot more accepted, and according to a new survey, working in your pyjamas is still in vogue, though the 10 per cent of people who admit to working naked must have huge heating bills. The study by Altodigital reflects the usual trade-off associated with flexible working, with 40 per cent of homeworkers claiming their productivity more than doubles, but motivation has a limited scope; peaking at just four hours a day, before it trails off. I’d argue that exactly the same thing happens in the office. Just because people are perceived to be ‘at work’ it’s assumed they are working. More →

December 3, 2014

Focus on the wellbeing of the occupants of the office, not that of the building

by Maciej Markowski • Comment, Facilities management, Wellbeing, Workplace

If you ask a typical corporation about their real estate strategy you will most probably hear a lot about rationalisation, minimising cost and synergy. Real estate strategy should include all these but a cost-cutting approach can be very short-sighted. Staff costs usually account to about 90 per cent of the business operating cost, while any improvement in staff’s productivity will have a stronger and more positive outcome than any cost saving on a building. The recently released World Green Building Council (WGBC) report Health, Wellbeing & Productivity in Offices developed with the support of JLL, Lend Lease and Skanska, clearly shows that the design of an office has a strong impact on the health, wellbeing and productivity of its occupants. It describes the impact of acoustics, interior layout, look & feel, amenities, air quality, thermal comfort, location, daylight and user control on occupants. But it doesn’t stop there.

December 2, 2014

Green manifesto challenges next government to deliver low-carbon economy

by Sara Bean • Environment, Facilities management, News

On the eve of the Autumn Statement, an influential business-led coalition of businesses, NGOs, industry associations and cross-party politicians has called on the next Parliament to tackle a range of environmental challenges affecting the UK economy and the built environment. The Aldersgate Group Manifesto identifies six target areas it says the next government must meet to build a growing, sustainable and resilient UK economy. It must accelerate the move to a competitive low carbon economy; prioritise energy and resource efficiency; improve our understanding and the state of our natural capital; equip the UK’s workforce with the right skills to benefit from the opportunities offered by the transition to a sustainable economy; increase financial flows towards low carbon and other environmental projects; and ensure the UK continues to benefit from progressive European environmental standards whatever the UK’s future relationship with the EU. More →

December 2, 2014

Whatever you might hear, the death of the office is still some way off

by David D'Souza • Comment, Facilities management, Flexible working, Workplace, Workplace design

I was recently asked to join a roundtable about the future of office working at the offices of The Guardian newspaper. Being a simple soul I was quite confused to be asked about the ‘death of the office’ whilst sitting in an office. It seemed not only alive, but also very present. But maybe the sun is starting to set on that way of working. You can find the overview here and I’d draw your attention to the fact that according to The Guardian I had, after 2 hours, reached a point where I was ‘speaking for the whole meeting’. I’m sure I only spoke for part but it may have seemed more to others present. More →

November 28, 2014

Global property measurement standard for offices is published

by Sara Bean • Facilities management, News, Property

The first International Property Measurement Standard (IPMS) for offices has been published. The International Property Measurement Standards: Office Buildings was produced by the IPMS Coalition of 56 organisations to help address the long-standing problem of inconsistency in the way offices are measured around the world, which has led to deviations of up to 24 per cent across different world markets. Launched at a World Bank meeting in May 2013, the standard required 18 months of work by a group of measurement experts, including two global public consultations and 85 drafts and will mean that, for the first time, professionals and their clients will benefit from a common method for measurement, wherever they are. RICS Global President, Louise Brooke-Smith, has defined IPMS as a “profession-led response to globalisation and the vital importance of consistent and transparent standards in a modern world”.