The most read stories on Insight in 2013

by • Comment, Facilities management, Workplace design

Apple 11It’s been one year since Insight first hit the digital streets and it’s been fascinating to see what people have been most interested in. One of the great things about online publishing is you cannot escape from what people think. Printed trade magazines can tell you they send out 12,000 copies or whatever, but they can’t tell you whether the recipients are interested enough to read them or share their contents. Online, that is all made transparent. So it’s been great to start a publication that after just a few months was demonstrably the UK’s most widely read title covering workplace design and management issues. We even know what people like the most. So here, in no particular order, are our most widely read stories from 2013, ranging from the technical to the esoteric, news stories, case studies, the bursting of bubbles and the challenges to received wisdom.

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Team announced to review restoration needs of UNESCO World heritage site

by • Facilities management, News, Property, Public Sector

Palace of WestminsterThe House of Commons and House of Lords have announced the team which is to carry out an appraisal of the work that needs to be done to restore and repair one of Britain’s most iconic sites. The study will explore a number of ways in which Parliament can remain operational while implementing long overdue essential works to protect the Palace of Westminster, an important Grade I listed building and UNESCO World Heritage site. Deloitte Real Estate, AECOM and HOK have been chosen to undertake an Independent Options Appraisal as part of the Palace of Westminster Restoration and Renewal Programme. The appraisal was commissioned following the publication of a study in 2012 which showed that, unless significant restoration work is undertaken, major, irreversible damage may be done to the Palace. More →

Companies need to work out what they want to emerge from the BYOD pile-up

by • Comment, Facilities management, Flexible working, Technology

Blues Brothers Pile UpAnybody who tells you they understand what is happening with BYOD, doesn’t understand what is happening with BYOD. Even by the standards of workplace technology, trying to get a firm grasp on the current state of play when it comes to the practice of Bring Your Own Device is particularly challenging. Surveys, opinions, research and case study pile up each day, crashing and bouncing off each other like the culmination of the multiple car chases in the Blues Brothers and just as difficult to untangle. The latest batch of news and views highlights exactly how disparate and conflicting the available information is. But underlying it all appears to be a single discernible and consistent point; while organisations may be less focussed on BYOD’s perceived advantages and rather more worried about the consequence of not implementing the practice, they still don’t trust it.

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New survey reveals extent and nature of workplace change programmes

by • Comment, Facilities management, Property

Apple 11

The newly published Workplace Transformation Survey from property consultancy  Cushman and Wakefield begins with the now routine statement that “there is no doubt the corporate workplace is rapidly transforming”. So tell us something we don’t know – and in the subsequent report they pretty much do. That said, the methodology of the survey does skew the results by focussing on a particular part of the workplace elephant, because the report was compiled in conjunction with CoreNet Global, based on a questionnaire of over 500 occupiers and other participants from around the world taking part in events in Los Angeles, Amsterdam and Shanghai. So inevitably the results are weighted to at least some degree in favour of those with an interest in commercial property and the regions from which it draws its data. More →

Book Review: The Emergent Workplace

Book Review: The Emergent Workplace

by • Comment, Facilities management, Workplace design

Looking for patterns in the mash. © Columbia Pictures

Looking for patterns in the mash
© Columbia Pictures

It’s rather refreshing to see a book or report in which the word ‘Workplace’ in the title is prefaced by ‘Emergent’ rather than something misleading like ‘Tomorrow’s’ or ‘Future’. And so the authors Clark Sept and Paul Heath define their vision of the workplace presented in this slim but engaging book as a thing which is ‘in the process of becoming prominent’ to use the dictionary definition of the word emergent. By using this particular epithet, they are describing the consequences of the various forces that drive today’s workplace rather than lapsing into the fallacies most commonly associated with works of this kind; principally those of either assuming there is an evolution of all offices towards an ultimate model, or that already commonplace factors such as technology which frees us to work anywhere and at any time can in any way be associated with ‘the future’.

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Highest ever BREEAM outstanding score for PwC’s HQ refurbishment

by • Company news, Environment, Facilities management, Property

PWC refurbishment wins highest every BREEAM

PwC’s nine-storey headquarters at One Embankment Place in London has surpassed all BREEAM scores to date for both new build and existing structures. The 450,000 sq ft commercial office building located at Charing Cross station in London has achieved a milestone 96.31 per cent BREEAM Outstanding score, including a 100 per cent score for materials, transport and management. Built in the early 1990s, the structure, which comprises a basement below the station and nine floors of office space above it, has had a complete office refit and refurbishment as well as full central plant replacement in the basement areas, roof and terraces. Achieving a high BREEAM rating and EPC score was a priority of the refit, which was achieved while some 2,000 staff remained in occupation. More →

New guidance on energy management published for facilities managers

by • Environment, Facilities management, News, Property

New guidance on energy management published for facilities managersThe British Institute of Facilities Management (BIFM) has published new guidance on energy management for facilities managers. The Energy Audits Good Practice Guide presents good practice for some of the important energy management procedures, ranging from developing an energy policy to deciding which improvements to make. It is designed to enable facilities managers to compare the results of an energy audit with good practice in both energy use and energy related procedures in order to manage their organisation’s energy costs. Part of the BIFM’s series of Good Practice Guides providing practical guidance for facilities management professionals the Energy Audits Good Practice Guide, which is supported by Hoare Lea, also includes practical tips and considerations for improving energy use, managing energy costs, and protecting the environment. More →

Businesses missing the potential of property to benefit performance says BCO

by • Facilities management, News, Workplace design

Organisations need to unleash potential for property to benefit performance

The UK spent an estimated £28.5 billion on offices in 2012 – outstripping business expenditure on legal services (£24.3bn), accounting (£14bn) and insurance services (£23.8bn). Yet despite this, nearly three fifths (57%) of 250 senior executives from large organisations in a recent poll said property issues are not regularly discussed in the boardroom and responsibility for property is still likely to fall outside management teams. The research, carried out by the Centre for Economics and Business Research (Cebr) and Populus, found businesses take a very cost-centric view towards the workplace. Although almost three-quarters of organisations were constantly analysing and assessing whether their space is being used efficiently, cost was still found to be the most important factor in assessing the office’s performance (73%). More →

Don’t be caught by surprise by the hidden costs of commercial property

by • Comment, Facilities management, Knowledge, Property

 

let-signAccording to Colliers International’s recent Global Investor Sentiment Report, 2014 will see an increase in commercial property investor confidence, with 74 per cent of UK based investors saying they were more likely to risk investing across all property sectors, although offices remain the most popular category to invest in. Yet despite this vote of confidence, it seems strange to report that the real costs involved in property acquisition and maintenance, are frequently overlooked by the purchasers. It appears that businesses often have a patchy knowledge of the range of costs involved in owning or leasing commercial real estate, which is surprising when you consider that a company’s biggest single investment next to its workforce is commercial property.

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Battle lines being drawn as wearable tech raises privacy and security fears

by • Comment, Facilities management, Legal news, Technology

Google Glass banWe are starting to see the first shots fired in the coming war about wearable technology. The most talked about early salvos related to the very recent and highly publicised case of a diner in a Seattle cafe who was ejected when it was discovered he was wearing and using Google Glass despite being asked not to and reminded of the restaurant owner’s policy regarding wearable tech. The ensuing media storm broke on social media first as it does these days, with the Google Glass owner arguing – perhaps unreasonably – they were his glasses and he should be allowed to do what he wanted with them , while the cafe owner argued –perhaps reasonably – that his other customers don’t want to have a meal out while wondering if they are being filmed or recorded by a complete stranger with the ability to upload it all instantaneously.

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New report finds lack of consensus in measurement of social sustainability

by • Environment, Facilities management, News

Green-chainA lack of consensus on what is to be reported on and measured makes comparison difficult when measuring social sustainability. This is one of the key findings of the first annual Sustainable FM Index report, which examines how sustainability is embedded within facilities management service companies. Compiled by Acclaro Advisory, the University of Reading and Workplace Law; the index provides a comparative assessment of FM providers within the UK market. The results, which can be applied to internal and outsourced organisations, aims to showcase achievement, as well as highlighting areas of weakness to stimulate change and raise the delivery of sustainability. The companies which made the index, including Carillion, CBRE and Vinci facilities, have reported high levels of commitment to sustainability in terms of the governance, social and environmental criteria assessed. More →

Built environment vows to improve accessibility for UK’s 12m disabled people

by • Facilities management, News, Property

Built environment vows to improve accessibility for disabled in UKSix of the top professional institutions that represent architects, town planners, surveyors, engineers and facilities managers have committed to improving accessibility for the country’s 12 million disabled people. To mark International Day of People with Disabilities, built environment institutions, including the Royal Institution of British Architects (RIBA), the British Institution of Facilities Managers (BIFM) and Royal Institution of Chartered Surveyors (RICS), have signed up to the Built Environment Professional Education Project; to  change the curriculum so inclusive design becomes a requirement of all built environment accredited courses at universities and colleges. The aim is to have nearly one third of all built environment professionals proficient in inclusive design within 10 years.  More →

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