October 17, 2014

Firms downsizing property dramatically as agile working takes hold, claims new report

by Mark Eltringham • Facilities management, Flexible working, Property, Workplace design

The sharp reduction in the amount of office space used by corporate occupiers as they adopt more agile working practices has been confirmed in a new study from facilities management services provider MITIE. The survey, as reported in the British Institute of Facilities Management (BIFM) magazine FM World, found that between the years of 2008 and 2014 firms reduced their floorspace by an average of 45 percent. The results of the report, based on interviews with property directors, mirror those of the Occupier Density Survey published last year by the British Council for Offices (BCO) which also found a marked (if smaller) reduction. The authors of the MITIE report conclude, similarly, that the economic downturn has been the main catalyst for the reduction in property used by occupiers and that the main way firms have accommodated the fall is with the uptake of flexible working practices.

October 17, 2014

Google and Deloitte set out blueprint for collaborative work in Australia

by Mark Eltringham • Flexible working, News, Technology, Workplace design

Deloitte Digital has launched the final version of its report into the collaborative economy carried out on behalf of Google Australia. An interim report, published in July, estimated that the benefits of collaboration to the Australian economy is already $46 billion and could rise to $56 billion. The report also claims that collaboration could help to address specific structural problems including falling productivity and a comparative lack of innovation. The study claims that the average Australian worker spends just under half of a typical working day interacting with other people but that there remains considerable room for improvement in the way those interactions take place. The final version of the report also includes a toolkit to help individuals and organisations to gauge their level and success of their collaborative work. Tellingly, the test is weighted one-third to workplace design, one-third to technology and one-third to culture and governance.

October 15, 2014

Employers unready to meet demand for flexible working in UAE, claims report

by Mark Eltringham • Flexible working, News, Workplace

According to a new survey from YouGov and Citrix, office workers in the United Arab Emirates are almost universally aware of the benefits of flexible working and increasingly demand it from their employers. Yet under a quarter of organisations ‘encourage and enable’ employees to work away from their main place of work routinely. The report claims that 94 percent of the 800 UAE office workers who took part in the study say they would feel less stressed, be more productive and achieve better balance between work and family responsibilities if they were given the freedom to work flexibly outside of the office. As a result, demand for flexible working has increased by 20 per cent since an equivalent report in 2013, with many UAE workers also indicating that the ability to work from anywhere would significantly increase their job satisfaction. In contrast, only 23 percent of the businesses surveyed fully ‘encourage and enable’ employees to work from anywhere, using any device. More →

October 15, 2014

UK Government agency offers employers new guidance on BYOD

by Mark Eltringham • Flexible working, Legal news, Technology, Workplace

The UK Government’s National Technical Authority for Information Assurance (CESG) has updated its official guidance on BYOD (Bring Your Own Device), one of the most widely discussed workplace technology phenomena. While it’s tough enough for everybody else to keep up with the personal and cultural implications of technology, the slow but exceedingly fine grinding mills of Government can find it almost impossible to keep up. In an accompanying statement the CESG claims the update is essential because of the rapid uptake in flexible working in the UK and the associated increase in the use of personal mobile devices in a work context. The new guidance suggests that employers should consider the development of a formal BYOD policy, understand relevant legal issues and their potential consequences, manage information and the way it is shared and plan for inevitable security breaches.

October 14, 2014

Two more major US firms scale back flexible working because people work better together

by Mark Eltringham • Facilities management, Flexible working, News

Perhaps the most talked about workplace issue of 2013 was the decision by Marissa Mayer, CEO of Yahoo to oblige the company’s homeworkers to return to the embrace of the corporate bosom. It was controversial but a lot of businesses clearly prefer people to work together in one place for significant periods of time. Yahoo’s methods only differed from those of companies like Google in using a stick to drive them there rather than the carrot of a gilded and playful tech palace to entice them. The controversy in the Yahoo case seemed to derive from a challenge to the received wisdom about flexible working and the same voice have risen in indignation over the past couple of weeks as two more American companies have made it known it’s best for everybody if they spend more time working together under one roof. Reddit and Bank of America have joined Yahoo and HP in deciding people collaborate better when they are in physical proximity.

October 13, 2014

Few employers offer digital tools or support for flexible working

by Sara Bean • Facilities management, Flexible working, News, Technology, Workplace

As we reported recently, flexible working has become a massive recruitment incentive, and this is reflected in yet another survey which found nearly three quarters of parents rate flexible working as very important when they are looking for a new job. Homeworking remains the most popular form of flexi-work, yet according to the survey from Workingmums.co.uk of over 2,000 parents, relatively few employers supply equipment or technical support to enable people to work outside the office. It seems the desire amongst employers to accommodate home workers is there, but not the will to furnish them with the tools they need to do the job properly. In fact, the majority of homeworkers use their own equipment and have to deal with any problems themselves. Though 36 per cent can call on technical support if they get into trouble, unsurprisingly, the survey of over 2,000 parents, sponsored by BBC Future Media, found that many still lack full confidence in remote communications tools despite their desire to work from home. More →

October 9, 2014

Successful employers will shape the future office around the needs of staff

by Sara Bean • Flexible working, News, Workplace

Nearly a third (32%) of British workers feel exhausted from juggling career, family, friends and other commitments, and do not think they will want to work later in life. This is contributing to increased levels of stress and a higher likelihood that they will leave their jobs, which – if left unchecked – could cost British businesses £44bn. It’s no wonder then that companies are set to become increasingly employee-centric in the future as, according to the report The Future Workplace, commissioned by financial protection specialist Unum and authored by The Future Laboratory, employers who make changes now to shape their business around the needs of their staff are likely to achieve significant competitive advantage. The report, which investigates the social, cultural, economic and technological influences shaping workplace care over the next fifteen years found four main trends; an ageless workplace that allows ‘returnment’ rather than retirement, the need for a mindful workplace that nurtures mental health and performance, and a workplace that is both intuitive and collaborative. Click here to download the full report.

October 7, 2014

Workers struggling to balance home and work, according to CIPD report

by Mark Eltringham • Flexible working, Knowledge, News, Workplace

The UK’s workforce is struggling to find the right balance between their work and domestic responsibilities according to the latest Absence Management report from the Chartered Institute of Personnel and Development. The report also suggests that, although overall absence levels are falling, much of this is down to people going into work when they perhaps shouldn’t with a third of employers reporting presenteeism. Stress and mental health problems in the workplace also remain high, with more than 40 percent of employers citing an increase, despite signs of economic recovery. One area in which absenteeism is rising is workers taking time off to care for children and elderly or disabled relatives and friends. More than a third of those employers surveyed reported an increase in absence levels amongst staff who are struggling to cope with their caring responsibilities outside of work. However only a sixth of employers have policies in place to provide a better level of support.

October 6, 2014

Two-fifths of global employees would choose flexible working over a payrise

by Sara Bean • Comment, Flexible working, News, Workplace

A friend of mine went for a job recently and asked about flexible working. They were informed that: “we don’t like to allow people to work from home as we can’t keep our eye on them.” This attitude is a disincentive to job applicants and existing staff, and makes employers who take this attitude look at best old-fashioned and at worse foolish. Even the UK’s pro-employer government extended the right to request flexible working to anyone with over 26 weeks service this June, which illustrated how ‘mainstream’ flexi-work has become. A new piece of research reveals there is currently something of a global shift in culture towards a ‘Flex Work Imperative’, described as a perfect storm of employee demand, improving job market, and legislation that is shifting flex work from job perk to an employee’s right. It’s why 43 per cent of employees surveyed said they would prefer flex work over a pay raise. More →

October 6, 2014

A feeling of togetherness is essential and motivating, so why would we kill off the office?

by Mark Eltringham • Comment, Facilities management, Flexible working, Knowledge, Workplace design

It is still depressingly commonplace to read proclamations of the death of the office. These are usually appended to some survey or other about the rise of flexible working or a case study of a workplace devoid of desks (or, more likely, one in which none are pictured). Of course, the actual conclusion we can draw from such things is that the office as we once knew it is now dead or mutating into something else, but that’s true for every aspect of modern life. The constant factor that ensures offices will always exist, in some form or other is the human they serve. We know that because, as Tom Allen proved at MIT in the 1980s, people communicate less well the greater the physical distance between them. Now new research from Stanford University shows how the very idea of ‘togetherness’ can have a significant impact on the way people perform. The study, by researchers Priyanka Carr and Gregory Walton was published in the Journal of Experimental Social Psychology and concluded that ‘social cues that signal an invitation to work with others can fuel intrinsic motivation’.

October 3, 2014

Julian Assange escapes incarceration to take part in conference as a hologram

by Mark Eltringham • Facilities management, Flexible working, News, Technology

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We have grown accustomed to the way technology distorts time and space. This, after all, is the underlying tension that defines each of the major debates about the workplace, including flexible working, office design, facilities management and the acquisition of commercial property. But, as they say, we ain’t seen nothing yet as the next generation of technologies starts to scale the upslope of the diffusion of innovation curve. People have been talking about telepresence for a little while, but it is about to achieve mainstream awareness thanks to events such as the appearance of Wikileaks Founder Julian Assange at a conference in the USA last week. Assange is famously holed up in London in the Ecuadorian Embassy, challenging his extradition to Sweden to face trial and can’t leave the building without being arrested. So the way he appeared at the conference in Nantucket was as a hologram.

October 2, 2014

Increasing numbers of over-65s will require flexible working rights

by Sara Bean • Flexible working, Legal news, News, Workplace

We can get so preoccupied with meeting the younger generation’s more flexible approach to work, that we miss the fact that a much greater challenge for employers is in managing the needs of the older workforce. Figures released by the Department of Work and Pensions (DWP) show that nearly a quarter of a million more people aged 65 and over have remained at work since the default retirement age was abolished three years ago. This means that more than a million (103,000) over 65s now choose to stay in work, compared to 874,000 in the quarter October to December 2011 – an increase of 229,000. There are now 9.1 million people aged 50 plus at work, accounting for 29.7 per cent of all those in work aged 16 plus in the UK (30.6 million). This means employers not only need to accommodate an increasingly diverse range of ages but must enable older workers to work more flexibly as they wind down from working life. More →