October 7, 2014

Workers struggling to balance home and work, according to CIPD report

by Mark Eltringham • Flexible working, Knowledge, News, Workplace

The UK’s workforce is struggling to find the right balance between their work and domestic responsibilities according to the latest Absence Management report from the Chartered Institute of Personnel and Development. The report also suggests that, although overall absence levels are falling, much of this is down to people going into work when they perhaps shouldn’t with a third of employers reporting presenteeism. Stress and mental health problems in the workplace also remain high, with more than 40 percent of employers citing an increase, despite signs of economic recovery. One area in which absenteeism is rising is workers taking time off to care for children and elderly or disabled relatives and friends. More than a third of those employers surveyed reported an increase in absence levels amongst staff who are struggling to cope with their caring responsibilities outside of work. However only a sixth of employers have policies in place to provide a better level of support.

October 6, 2014

Two-fifths of global employees would choose flexible working over a payrise

by Sara Bean • Comment, Flexible working, News, Workplace

A friend of mine went for a job recently and asked about flexible working. They were informed that: “we don’t like to allow people to work from home as we can’t keep our eye on them.” This attitude is a disincentive to job applicants and existing staff, and makes employers who take this attitude look at best old-fashioned and at worse foolish. Even the UK’s pro-employer government extended the right to request flexible working to anyone with over 26 weeks service this June, which illustrated how ‘mainstream’ flexi-work has become. A new piece of research reveals there is currently something of a global shift in culture towards a ‘Flex Work Imperative’, described as a perfect storm of employee demand, improving job market, and legislation that is shifting flex work from job perk to an employee’s right. It’s why 43 per cent of employees surveyed said they would prefer flex work over a pay raise. More →

October 6, 2014

A feeling of togetherness is essential and motivating, so why would we kill off the office?

by Mark Eltringham • Comment, Facilities management, Flexible working, Knowledge, Workplace design

It is still depressingly commonplace to read proclamations of the death of the office. These are usually appended to some survey or other about the rise of flexible working or a case study of a workplace devoid of desks (or, more likely, one in which none are pictured). Of course, the actual conclusion we can draw from such things is that the office as we once knew it is now dead or mutating into something else, but that’s true for every aspect of modern life. The constant factor that ensures offices will always exist, in some form or other is the human they serve. We know that because, as Tom Allen proved at MIT in the 1980s, people communicate less well the greater the physical distance between them. Now new research from Stanford University shows how the very idea of ‘togetherness’ can have a significant impact on the way people perform. The study, by researchers Priyanka Carr and Gregory Walton was published in the Journal of Experimental Social Psychology and concluded that ‘social cues that signal an invitation to work with others can fuel intrinsic motivation’.

October 3, 2014

Julian Assange escapes incarceration to take part in conference as a hologram

by Mark Eltringham • Facilities management, Flexible working, News, Technology

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We have grown accustomed to the way technology distorts time and space. This, after all, is the underlying tension that defines each of the major debates about the workplace, including flexible working, office design, facilities management and the acquisition of commercial property. But, as they say, we ain’t seen nothing yet as the next generation of technologies starts to scale the upslope of the diffusion of innovation curve. People have been talking about telepresence for a little while, but it is about to achieve mainstream awareness thanks to events such as the appearance of Wikileaks Founder Julian Assange at a conference in the USA last week. Assange is famously holed up in London in the Ecuadorian Embassy, challenging his extradition to Sweden to face trial and can’t leave the building without being arrested. So the way he appeared at the conference in Nantucket was as a hologram.

October 2, 2014

Increasing numbers of over-65s will require flexible working rights

by Sara Bean • Flexible working, Legal news, News, Workplace

We can get so preoccupied with meeting the younger generation’s more flexible approach to work, that we miss the fact that a much greater challenge for employers is in managing the needs of the older workforce. Figures released by the Department of Work and Pensions (DWP) show that nearly a quarter of a million more people aged 65 and over have remained at work since the default retirement age was abolished three years ago. This means that more than a million (103,000) over 65s now choose to stay in work, compared to 874,000 in the quarter October to December 2011 – an increase of 229,000. There are now 9.1 million people aged 50 plus at work, accounting for 29.7 per cent of all those in work aged 16 plus in the UK (30.6 million). This means employers not only need to accommodate an increasingly diverse range of ages but must enable older workers to work more flexibly as they wind down from working life. More →

September 29, 2014

The weekly Insight newsletter is now available to view online

by Sara Bean • Facilities management, Flexible working, Newsletter, Work&Place, Workplace design

In the latest edition of the weekly Insight newsletter, now available to view online; Mark Eltringham describes some of the most readily identifiable themes at this year’s 100% design, while Sara Bean hails Richard Branson’s adoption of a flexible working policy for his personal staff. The British Council for Offices (BCO) launches the much awaited new edition of its Specification Guide; a new report from the World Green Building Council (WorldGBC) claims “overwhelming evidence” that office design significantly impacts the health, wellbeing and productivity of staff; and research by Steelcase discovers nearly a third (31%) of occupants now routinely leave the office to get work done in private. Justin Miller discusses the challenge of balancing sustainable building design with the need to ensure a comfortable workplace; and from the latest issue of Work&Place, the journal we publish in partnership with Occupiers Journal, Dr. Agustin Chevez lists the thirteen ways the physical environment shapes knowledge management .

September 29, 2014

European airlines now free to allow use of electronic devices during flights

by Mark Eltringham • Flexible working, Legal news, News, Technology

One of the few remaining refuges from the gaze of the unblinking digital eye is now under threat following news that the European Aviation Safety Agency (EASA) has concluded electronic devices do not pose a safety risk so can be left on during flights. Airlines are now free to permit the use of devices during flights. In an announcement EASA has confirmed that, although each airline would have to go through its own safety checks and an assessment process, they are now free to establish their own policies based on its new guidelines. Of course there remain technical barriers, not least the lack of a signal six miles up, but experience tells us that technology – like nature – always finds a way. The only remaining hope for those passengers who don’t want to be connected themselves or share a confined space with others who are, is cultural. British Airways already allows browsing and texting in wi-fi enabled business class flights, but prohibit voice calls because they understand from surveys how objectionable they are to other passengers.

September 25, 2014

Why a more flexible approach to where and when we work is long overdue

by Sara Bean • Comment, Facilities management, Flexible working, News

As Virgin boss Richard Branson throws his considerable influence behind flexible working, with the revelation that his personal staff can now take time off whenever they want for as long as they want; new research published for National Work Life Week illustrates why we need a more flexible approach to where and when we work. The average British one-way commute has increased in the last couple of years, at nearly half an hour (29.6 minutes) compared to 26 minutes two years ago. Employees in large firms appear to endure the longest commutes, clocking up a one-way average of 39 minutes. The knock-on effect means over-crowded trains, roads and buses and an increasingly stressed workforce more prone to stress and ill-health. Branson has promised to extend the policy if, as he notes in his blog, it results in similar productivity gains as Netflix, which has pioneered this approach. More →

September 24, 2014

Flexible working celebrated, as Top Employers for Working Families revealed

by Sara Bean • Flexible working, News, Workplace

Deloitte, KPMG and Barclays are among the companies recognised for their work-life balance policies in the annual list of the Top Employers for Working Families. The Top Employers for Working Families Benchmark is designed to encourage employers to focus on their flexible working and work-life integration practices, and how they measure up against other organisations. Brand Learning, CiC Employee Assistance and Digital Mums were included in an alternative benchmark provided to smaller organisations to help them evaluate and develop their own work-life thinking. The top scoring employers were named by work-life balance group Working Families as part of series of events to mark National Work-Life Week, which today features ‘Go home on time day.’ This is held to help encourage people to leave their workplace on time and help redress the thirty five per cent of parents who – in a poll by Working Families, said that their work affects their home life in a negative way. More →

September 22, 2014

Privacy concerns are inhibiting employee uptake of BYOD

by Sara Bean • Flexible working, News, Technology

Employees’ use of personal digital devices at work has led to concerns regarding the encroachment of work into leisure time; but the Bring Your Own Device (BYOD) craze also poses a challenge for staff who are reluctant to expose their private data to the corporate gaze. According to a survey conducted by Ovum on behalf of AdaptiveMobile, keeping their privacy from employers is the top concern for employees being asked to use their own devices for work purposes. The research found that while over 84 per cent of employees rated privacy as a top three concern, there was a clear lack of trust in the ability of their employer to manage their mobile security and privacy. Among employees who do not use their own devices for work purposes, the desire to keep their work and personal life separate (44%) and a general mistrust of their employer having any kind of control over their devices (24%) were the biggest barriers.

September 19, 2014

Universal application of open plan has led to global privacy crisis, claims report

by Mark Eltringham • Flexible working, News, Workplace design

A major new report from office furniture maker Steelcase claims that the universal provision of open plan offices means that organisations are facing an unprecedented privacy crisis with their employees. The claim is based on international research carried out by market researchers IPSOS and the Workspace Futures Team of Steelcase which found that a remarkable 85 percent of people are dissatisfied with their working environment and cannot concentrate. Nearly a third (31 percent) now routinely leave the office to get work done in private. The authors of the report claim that this does not mean a reversal of the decades long shift away from cellular offices but rather a move to create offices that offer a range of work settings to give people a choice of where and how to work. More than 10,000 workers across 14 countries were questioned about their office environments and working patterns.

September 16, 2014

The culture of presenteeism is not all just fun and games

by Mark Eltringham • Comment, Flexible working, Workplace, Workplace design

Ten or so years ago an office seating manufacturer commissioned me to prepare a report on the games industry. The idea was to target a market the company had decided was primed to hear their message about ergonomics and the deleterious effects of long hours spent sitting and peering at a screen. Not only would this develop a new market for the business, it would also showcase a new product they had launched specifically to target a younger and hipper audience, even one that was overwhelmingly male. All of the elements of a successful campaign appeared to be there – the right product, a sedentary workforce that often worked around the clock to hit deadlines in an industry that epitomised youthful cool and was willing to spend money to prove it.