August 1, 2018
Treating employees as workplace consumers could help improve productivity
Employers need to recognise the workplace as integral to delivering a business’ commercial strategy, and treat employees as ‘workplace consumers’ – creating ‘frictionless’ experiences and environments that help them perform to their best ability. This is according to a report: ‘Optimising performance: defining, designing, maintaining and evolving workplace experiences’ from Interserve, undertaken in partnership with Advanced Workplace Associates (AWA). The two-year study into the science behind effective working environments argues there is a need to radically re-envisage workplaces to optimise team productivity and maximise the value of physical working environments. It sets out a series of critical steps for knowledge-based businesses to revolutionise the workplace – and thereby aid employee performance. The report argues that traditional silos, from IT and HR to facilities, need to be broken down to integrate the management of the workplace as part of a ‘one-team’ approach; doing so will ensure companies can deliver a streamlined workplace experience which supports employee productivity.


















The majority of employees are disappointed with their company’s lack of investment in technology, and despite the fact three quarters (76 percent) want to request flexible working – almost half still don’t have the option of working more flexibly, a new report from a technology company claims. According to the survey by technology company Ingram Micro Cloud UK, in collaboration with technology company Microsoft, despite the fact that Millennials and Centennials are often thought to be the driving force behind changing workplace practices – and are often derided in popular discourse for having unreasonable and unrealistic expectations – the calls for change are coming from all segments of the workforce. However, 85 percent of Millennials admit to procuring their own workplace technologies such as instant messaging, Skype, file hosting and sharing tools (all available from Ingram Micro Cloud) that aren’t supported or provided by their employer, which raises major security issues, acco.








