July 23, 2013

Government report highlights failings in UK public sector procurement

by Mark Eltringham • Furniture, Knowledge, News, Public Sector

In the wake of a number of recent procurement failures including the G4S and Serco overcharging fiasco, the UK Government has published a highly critical report of the way it buys some £227 billion of goods and services annually. The report from the Public Administration Committee (PASC) says that in spite of steps to improve procurement which include using better data, aggregating demand across departments and renegotiating with major suppliers, the number of failures remains conspicuously high. The G4S and Serco contracts with the Ministry of Justice, under which payments were made regardless of the service being delivered, are the most high profile examples but the report indicates that problems are widespread.

July 17, 2013

Plans to redevelop London’s Smithfield Market are given the green light

by Mark Eltringham • Architecture, Furniture, News, Property, Workplace design

The much talked about plans to redevelop Smithfield market have been given the green light by City of London planners. As we reported earlier this year, the development in the heart of a London district renowned for its creative industries, including many of the UK’s leading workplace design studios, has been the subject of a great deal of scrutiny and controversy. Now the City of London’s planning and transport committee has voted to approve the scheme designed by John McAslan + Partners. Most of the objections were made by campaigners based on the heritage of the historic site.

July 12, 2013

Round meeting tables enhance workplace consensus and collaboration

by Sara Bean • Facilities management, Furniture, News, Workplace design

The Knights of the Round Table may be the stuff of legend but it seems King Arthur was on to something, for a new study reveals that people sitting in a circular formation at round meeting tables are more likely to want to ‘belong’ to a group and are less prone to be antagonistic. By contrast, the research from the University of British Columbia’s Sauder School of Business found that people seated in an angular arrangement – i.e. “The Boardroom” in Sir Alan Sugar’s The Apprentice – are more likely to look out for number one. “The geometric shape of a seating arrangement can act as a subtle environmental cue for people, by priming their fundamental need for inclusiveness or individuality,” says Sauder Assistant Professor Juliet Zhu, who co-authored the forthcoming study to be published in the Journal of Consumer Research.

June 27, 2013

Ergonomics of dishonesty. How desk size influences behaviour

by Sara Bean • Facilities management, Furniture, News, Workplace design

The influence the design and layout of the workplace can have on productivity is widely acknowledged. Now, according to a new scientific study expansive physical settings like having a big desk to stretch out at work can cause individuals to feel more powerful, and in turn these feelings of power can elicit more dishonest behaviour such as stealing, cheating, and traffic violations. This might sound far-fetched but The Ergonomics of Dishonesty was written by a group of researchers at leading business schools, including Harvard, Columbia and Berkeley and is soon to be published in a forthcoming issue of the journal Psychological Science. Co-author Andy Yap, explained: “Our research shows that office managers should pay attention to the ergonomics of their workspaces. The results suggest that these physical spaces have tangible and real-world impact on our behaviours.” More →

June 18, 2013

The democratisation of the workplace is changing how we work

by Andrew Brown • Comment, Facilities management, Flexible working, Furniture, Workplace

Work. We all, with some noticeable exceptions, are obliged to do some. If we are lucky we receive remuneration for our labour. This for me is at the heart of work. We are professionals. specialists, generalists, doers, thinkers, strategists or the people on the front line – but we all go to work. So, shouldn’t the people in charge – and just as importantly, the consultants they talk to about us workers – find out what makes us tick? Obviously, that is exactly the argument that many workplace consultants are making via Office Insight, via Twitter and in the property and FM media. Engaging with employees, via workshops forums or surveys such as Leesman or the more intelligently crafted employee surveys – I agree with all of it, but I think we might be missing something. We need to get back to what work is about.

June 17, 2013

It’s sunny side up for office furniture designs at this year’s Neocon

by David Fox • Comment, Events, Facilities management, Flooring, Furniture, Products, Workplace design

Landing “sunny side up” in Chicago is always a pleasure. While we’re here for work, the city has so many additional benefits for the seasoned international business traveller including a deep-rooted jazz culture, a beach, restaurant service to die for and – the reason we were there in the first place – the Neocon expo, amongst other things an exhibition of the finest new American and international office furniture trends which takes place every year at the enormous Merchandise Mart in the centre of Chicago (above). Quite a lot “snapped my celery” this year, and while, under normal circumstances I find the Milan furniture fair is the front-runner in terms of defining trends while the rest of the world slowly catches up, This year it was refreshing to see Neocon marking those trends right on the button.

June 13, 2013

The most unusual product at the Neocon office furniture show? The bulletproof chair

by Mark Eltringham • Furniture, Products, Workplace design

One of the more intriguing and yet geographically constrained products at the 2013 Neocon office furniture and workplace exhibition in Chicago was the Guardian bulletproof chair. While other firms were busy picking up awards for office furniture products that protected the backs, wrists, eyes and ears of office workers, only one firm was more concerned about their major internal organs. The horrifying facts behind this product are that workplace shootings are commonplace in the US with an average of over 560 deaths annually according to the Bureau of Labor Statistics, fully ten percent of work related fatalities recorded in the US every year. The bulletproof chair incorporates a vest in its back which can be removed and worn or allows the chair itself to be used as a shield. It has a ten year warranty.

June 12, 2013

Niels Diffrient redefined what we know about ergonomics and office furniture

by Mark Eltringham • Comment, Furniture, Workplace design

Niels Diffrient, who passed away over the weekend at the age of 84, did more than any other designer to further the principles of ergonomic design as we now understand them. He is perhaps best known for his work over the last two decades on seating for Humanscale, including the groundbreaking and truly iconic Freedom chair, but his interest in function and comfort predated that by some time. As far back as the 1950s, Diffrient was one of the first people to x-ray a human spine while its owner was sitting and moving in a chair. He discovered that people will generally adapt to whatever they are sitting on without adjusting the seat. To Diffrient this suggested that the chair should be designed to adapt to the person rather than the other way round.

June 11, 2013

Neocon 2013 announces comprehensive list of awards winners

by Mark Eltringham • Furniture, News, Products, Workplace design

It might sound like a Republican convention but in fact Neocon is the annual workplace exhibition at the giant Merchandise Mart in the centre of Chicago. And when we say ‘workplace’, we mean largely ‘office furniture’. It attracts around 700 exhibitors and 40,000 of visitors from all over the world and so can help to disseminate ideas that spring up in the US to influence design on a global scale. Many of the themes apparent at this year’s show will be familiar around the world. As well as the fact that everybody is talking about the environmental credentials of the products, the themes are direct reflections of the concerns and priorities of office occupiers and specifiers. By custom, the first day of the show is when they dish out the awards.

June 10, 2013

NeoCon and ThinkFM offer two different views of the facilities management elephant

by Mark Eltringham • Comment, Facilities management, Furniture, Workplace design

This week sees two events taking place on opposite sides of the pond that should hold a mirror up to the way we currently design and manage workplaces. In Chicago, it’s time for NeoCon, the annual office furniture behemoth held in the vast Merchandise Mart and attracting some 40,000 visitors, while in London it’s the distinctly low-key Think FM conference from the BIFM held at the Royal College of Physicians – for today only, as they say. While these are two very different events in terms of scale, content and format and both are nakedly commercial, only one strikes me as particularly meaningful. And even that is only about the meaning of one part of the facilities management elephant.

June 5, 2013

The answer to poor ergonomics isn’t buying different stuff for people to sit on

by Mark Eltringham • Furniture, Legal news, Workplace design

A new survey from Fellowes suggests that poorly equipped workstations and a lack of training and risk assessments by employers contribute to the range of ergonomic problems that cost the UK economy an annual £7 billion. Their PR people have done a good job on this survey because they’ve managed to get the Daily Mail stirred up, amongst others. This will be a short comment because we’ve covered the matter so extensively in a number of ways before here, here, here, here, here and here. The primary answer to the problems associated with sitting at work is to stop sitting, not merely to sit on different things. We need a working culture that gives people the right chairs then encourages them to stop using them them at the first opportunity. Ergonomics is about the relationship between people and stuff, so we should change the relationship and not just the stuff.

May 29, 2013

Crowds brave the grey weather to enjoy Clerkenwell Design Week

by John Sacks • Comment, Flooring, Furniture, Products, Workplace design

In contrast to last year when the sun shone and temperatures were giddily high, Clerkenwell in late May was distinctly chilly, with a constant stiff breeze, on and off rain, and even a hailstorm. The weather may have been unseasonably cold but that didn’t stop the crowds flocking to the most popular venues and showrooms, and several of the evening parties were so crowded they had to close their doors. The signs had been good, even before the show opened. Advance registrations were over 46,000, compared with last year’s 22,000 visitors and by the end of the show, total registrations had reached 55,000.