July 26, 2017
Higher than average absenteeism rates are impacting on SME’s profitability
Nearly three quarters (71 percent) of small and medium enterprises (SMEs) say that staff absenteeism is having a big impact on profitability suggests a new survey from Moorepay. The research found that many UK SMEs are experiencing higher than average absenteeism in their business. According to the Office for National Statistics, the average number of sick days for a UK employee is 4.3 days a year and yet almost half (49 percent) of small business owners said staff take more than five days off each year. For 14 percent this figure rises to seven days or more. Yet despite higher than average sick days and the impact on profitability, few firms are taking positive action to reduce absenteeism in their business. This is despite the fact that many feel introducing policies around absences, flexible working, time off for family or medical reasons and return to work programmes can have a positive impact on reducing absenteeism. Almost three-quarters (72 percent) believe the use of such policies could reduce the rate by 11 percent or more.
Organisations are taking serious security risks by allowing employees to access workplace IT systems remotely while on their summer holiday, a telecoms company has warned. According to research by the corporate IT and cyber-security arm of Deutsche Telekom, nearly a third of employees (31 percent) use free Wi-Fi hotspots, and nearly a quarter (24 percent) use them for work-related emails and documents. These are a big danger area as they are insecure and easy for hackers to clone (getting access to all email and web traffic, including any work documents and passwords). It also warns that 28 percent of employees email work documents to and from their personal email, despite this creating numerous security problems. Ten percent use free USB charging points at airports and stations; and these ports can be used to transfer viruses and malware to unsuspecting users. The blame cannot solely be placed on the employees though, as just 28 percent of employees have never in their working career had any cyber security training to protect themselves and their employer.
Commercial property occupiers remain cautious about the future, and hard data indicates that demand has, so far, been largely unaffected by Brexit, claims a new report from the British Council for Offices (BCO) . ‘Brexit and its Potential Impact on Office Demand’, examines how Brexit might impact on demand for office space on a national and regional basis through to 2022. According to the report, almost one year on from the Brexit vote the situation is one of uncertainty, feeding through to slower growth, with ‘an almost palpable sense that choppy waters lie ahead, particularly with regard to trade and movement of labour’. However, businesses continue to make long-term investments in the national economy and even in the City, some large investment banks have committed to large new office buildings. There is much variation in the relative performance of the UK’s major office centres, though, with some expanding and others apparently in decline.
The quality of the cycling facilities being offered by many workplaces are currently falling short and risk undermining a Government drive to increase the number of people cycling to work; as according to new research published by the British Council for Offices, 16 percent of office workers claim that inadequate facilities are discouraging them from considering commuting by bike. In April, the Department for Transport stated an aim to double the number of cycling stages, defined as a change in the form of transport as part of a longer “trip” (e.g. cycling to the train station before catching a train to work), from 0.8 billion stages in 2013 to 1.6 billion in 2025. However, new research, commissioned by the British Council for Offices and carried out by Remit Consulting, finds that whilst 83 percent of workplaces in the UK offer some form of bike storage, less than half (47 percent) of this is covered and secure. Improved parking facilities could help increase numbers of those cycling to work, with 16 percent of office workers surveyed saying that better bike storage would encourage them to do so.
Emerging technologies such as artificial intelligence, robotics, virtual reality, augmented reality and cloud computing, will transform our lives and how we work over the next decade; and by 2030 every organisation will be a technology organisation. As such businesses need to start thinking today about how to future-proof their infrastructure and workforce, according to a report published by Dell Technologies. The research, led by the Institute for the Future (IFTF) alongside 20 technology, academic and business experts from across the globe also offers insight on how consumers and businesses can prepare for a society in flux. ‘
Perhaps it’s something to do with the housing issues many people from the younger generations now have to deal with; i.e. either live with parents or endure an overpriced house share, but those under 35 are reported to actually prefer working from the office to remote or home working. This differs from baby boomers, who would rather work from home. According to the survey by Maintel there are differing preferences between the multi-generational workforce, with those aged under 35 feeling they are most productive in the office (48 percent), while only 19 percent of those above 55 agree. Another reason why younger workers cling to the office is due to the fact that they require the face-to-face support of experienced co-workers. The survey also discovered that 28 percent found getting hold of colleagues or managers a challenge when working remotely. And it may also be down to the social aspects of office life and when seeking promotions – ensuring the visibility of hard work. On the other hand, older employees have responsibilities at home, and remote working allows them to be more efficient with their time.
Three quarters (75 percent) of businesses expect to increase the number of high-skilled roles over the coming years, but 61 percent fear that there will be a lack of sufficiently skilled people to fill them. This is according to the 2017 CBI/Pearson Education and Skills Survey which highlighted that 62 percent see strong competition for candidates with appropriate qualifications as the most widespread cause of skills shortage, followed by a lack of candidates with appropriate qualifications (55 percent). According to the report, while the Brexit debate generates plenty of heat, ‘it’s the white heat of technological change that will mean huge change to the jobs of 2030’. Add that to the obvious question about what skills we’ll need to ‘home grow’ in the absence of free labour movement, and the skills gap is brought into sharper relief argues the report.
Acas’ helpline receives many callers working on a zero hours, agency or self-employed arrangement who do so out of necessity rather than by choice, with some people feeling taken advantage of and unfairly excluded from employment rights. In its response to the Matthew Taylor review on modern employment practices the Acas Council looked at calls to its employment helpline, which revealed confusion and uncertainty around employment status and rights for those involved in the non-standard types of working. Prompted by evidence that these types of working arrangements are on the rise Acas has also published a new discussion paper on non-standard or ‘atypical’ forms of work, and identifies areas where good practice can be encouraged and improved. The discussion paper, Ain’t that typical? Everyday challenges for an atypical workforce, also reveals that the practice of ‘zeroing down’ workers’ hours is used in some workplaces to discourage staff from raising concerns or asserting rights.
Britain’s most family friendly and flexible employers have been recognised in this year’s Top Employers for Working Families Awards. Now in their 8th year, the annual Top Employers for Working Families Special Awards from the UK’s work life balance charity cover 11 categories across a range of work life policies and practices. Four new sector-specific awards are being introduced this year for the private, public and third sectors; as well as a category for small employers. Sarah Jackson OBE, chief executive of Working Families, said: “In many ways, flexible working and family friendly working have never been more part of the bloodstream of British business. We had a record-breaking number of entries this year, showcasing a wealth of exciting approaches to creating agility in the workplace. Congratulations to all this year’s Top Employers for Working Families award winners, singled out because they offer leading flexible workplaces that support the grain of their employees’ lives. I look forward to working with them to make work work, for people, families and the economy, so that families thrive and business prospers.”
