April 22, 2016

The new issue of Work&Place is now available to read online ⁰

by Mark Eltringham • Facilities management, Premium Content, Property, Work&Place, Workplace, Workplace design

The new issue of Work&Place is available to view online. As ever it presents a truly global perspective on the forces that are redefining our relationship with work and how designers and managers are creating workplaces and working cultures to help firms and people thrive in the new era. This issue includes: Francisco Vazquez Medem looking at the current state of flexible working in Latin America; Ian Ellison finding the unlikely candidate for the missing piece of the workplace puzzle; Andrea Hak assessing what we can all learn from Yahoo’s recent trials and tribulations; Serena Borghero engaging in the ongoing quest for the truly engaged workplace; and Baptiste Broughton gauging France’s unique revolutionary spirit and how it applies to the worrkplace. Each issue of Work&Place, sponsored by Steelcase and Condeco, is read by well over 60,000 workplace professionals worldwide and invites all those associated with the industry to share their own thoughts and experiences during this tumultuous era. Illustration by Simon Heath.

April 22, 2016

Recognition as well as reward is key to employee engagement ⁰

by Sara Bean • News, Wellbeing, Workplace

Recognition and appreciation may play a major part in driving employee engagement, but money continues to be a driving force in people feeling appreciated at work; according to a new survey of more than 1,000 US-based employees conducted by BambooHR. However, money isn’t everything as 1 in 5 employees would prefer to receive a promotion to a higher title without a 3 percent raise in salary, instead of a 3 percent raise in salary without a promotion to a higher title. The research also found that employees who consistently contribute to successful teams and have the most responsibility are looked at as being more successful (in the eyes of their peers) than those who make the most money. Yet many employees never get that recognition, as just 40 percent only getting positive recognition a few times a year (or less). Unsurprisingly, one out of four of those employees are unsatisfied with their job.

April 21, 2016

How and why Millennials are shaping the future of remote working ⁰

by Sara Sutton Fell • Comment, Facilities management, Flexible working, Workplace, Workplace design

The future is here. Millennials, the youngest generation in the workforce, are now the majority generation at work. Their potential impact has been discussed for decades, but we’re finally seeing results, as this generation not only enters the workforce, but assumes management-level roles, makes their voices heard, and shifts how we approach work. But why does the Millennials attitude and approach to work have such an impact on how, when, where, and why we all work? And why should employers pay attention? It’s because this generation is shaping remote working. They’ve got sheer numbers behind them. In 2015, Millennials surpassed Generation X to become the largest generation in the American workforce. The vast majority of Millennials want flexible work options, especially the ability to work remotely. In survey after survey, Millennials, more than any generation previously, say that work-life balance and remote work is important to them.

April 20, 2016

400 years on, the Bard continues to influence Britain’s workplaces ⁰

by Mark Farrar • Comment, Workplace

It has been well reported that Saturday (23rd April) marks the 400th anniversary of the death of one of Britain’s most famous literary geniuses, William Shakespeare. The reasons for his enduring popularity are clear, as the website Shakespeare Online points out, if you cannot find words to express how you feel about love or music or growing older, Shakespeare can speak for you. What is somewhat less known is that Shakespeare is credited with coining over 1700 words that are now in use in English, generally through changing nouns into verbs and verbs into adjectives, connecting existing words and, in some cases, coming up with wholly new creations. To mark the occasion, the Association of Accounting Technicians (AAT) has selected five words that the playwright brought into our language which are heard up and down businesses throughout the UK on a daily basis.

April 20, 2016

Traditional performance management fails to match new digital workplace ⁰

by Sara Bean • News, Technology, Workplace

Performance management plays a key role in helping organisations measure how effectively their employees are contributing to business objectives. Yet despite 94 percent of workforce leaders in a global survey believing performance management improves business performance, only 39 percent of them think their current practices help to achieve their organisation’s business objectives. This isn’t just the employers’ view, within the workforce, 89 percent of people believe their performance would significantly improve if changes were made. The main reason for this credibility gap is the impact digital technologies are having on the nature of both work and the workforce. In the Accenture Strategy report, Is Performance Management Performing? – 92 percent of respondents report that work is faster, more networked and collaborative, and demands ever-evolving skills. This means that organisations need to innovate to keep pace.

April 19, 2016

Three day working week is ideal for the over 40s, claim researchers ⁰

by Mark Eltringham • Flexible working, Knowledge, News, Workplace

A new report from Australian academics suggests that workers aged over 40 perform better and have generally improved wellbeing if they enjoy a three day working week. Called Use It Too Much and Lose It? The Effect of Working Hours on Cognitive Ability, the study of 6,500 men and women was carried out by researchers at the Melbourne Institute of Applied Economics and Social Research at the University of Melbourne. They gauged a range of subjective and objective factors based on data drawn from the Australian government’s Household, Income and Labour Dynamics survey as well as looking at work habits and factors such as type of employment, lifestyle and family. The researchers asked participants in the study to take part in cognitive tests the results of which suggest that the optimum working week is around 25 hours. Conversely the study suggest that the cognitive ability of those working about 60 hours a week can be lower than those who are not employed at all.

April 19, 2016

‘Only’ a third of employees take part in corporate wellbeing programmes ⁰

by Mark Eltringham • News, Wellbeing, Workplace

Although the vast majority of employers (89 percent) say that the wellbeing of employees is important to them, participation in corporate mandated health programmes remains ‘low’ with only 38 percent of employees worldwide participating in any wellbeing activity or health-related management programmes in the last year, according to research from insurers Willis Towers Watson. In addition, 41 percent of European employers say they lack the budget and resources to deliver an effective programme. The research claims that the top five health related issues of most concern in Europe are stress (74 percent), sedentary lifestyles (45 percent), presenteeism (33 percent), obesity (32 percent) and nutrition (31 percent). In response to these issues, organisations have initiated a range of programmes, the most common of which are onsite vaccinations (62 percent), diet and exercise (61 percent), health risk assessments (58 percent) and biometric screening (53 percent).

April 19, 2016

Four in ten UK workers don’t feel they’re good enough for their job ⁰

by Sara Bean • News, Wellbeing, Workplace

Impostor syndrome – a fear of not deserving your job, is said to haunt even the most successful people. But according to new research, a lack of effective training is leading more and more ordinary workers to fear they’re not up to their job. According to the new study from the Association of Accounting Technicians (AAT), around four in ten UK workers don’t feel they measure up to the demands of their chosen profession. Sixty-seven percent admitted they were ‘out of their depth’ in their work situation, while 40 percent expressed fears they would be exposed at some point for not being that good at aspects of their job. Half of those who took part in the survey even went as far as to declare they felt they ‘chanced their luck’ on aspects of their job. A staggering 75 percent went as far as to admit they were ‘lucky’ to secure their job given the competitive nature of the current employment market and the quality of other candidates.

April 18, 2016

Workplace Trends talk + Productivity + Flexible working in London ⁰

by Sara Bean • Facilities management, Flexible working, Furniture, Newsletter, Workplace, Workplace design

In this week’s Newsletter Mark Eltringham with the Hitchhikers guide to the workplace – his talk at the Workplace Trends Conference; Darren Bilsborough’s concerns around commuting and productivity; and Paul Goodchild suggests that as office continues to evolve so too do the materials used within it. Why work friendships can contribute to a lack of creative diversity in the office; women could be damaging their careers by taking competition too seriously; and stress and sitting are draining productivity in the UK. The development of the fourth industrial revolution; the CIPD on increasing the uptake of flexible working in the Capital and IFMA and RICS work together to help shape a single FM career path. Download our Insight Briefing, produced in partnership with Connection, on how the boundless office can be freed from the shackles of time and place and access the latest issue of Work&Place. Visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

April 17, 2016

Stress and sedentary working remain the UK’s greatest productivity drains ⁰

by Mark Eltringham • News, Wellbeing, Workplace

The effects of stress and sedentary lifestyles mean that the average UK worker loses nearly 24 days of productivity each year, according to a major new report. The study, part of an initiative called Britain’s Healthiest Workplace from VitalityHealth, Mercer, the University of Cambridge and RAND Europe surveyed 32,538 workers and claims that these two factors alone account for an average of 23.5 days of lost productivity each year, equivalent to an annual loss in GDP of £ 57 billion. Stress remains a particularly important issue with three quarters of respondents (73 percent) saying they suffer some form of stress. The two sectors most affected overall also recorded higher incidences of stress. People working in the healthcare and financial services industries lost the most days (26.6 and 24.9 days per employee a year respectively), while tech workers claim to have lost only 18.9 days per employee per year.

April 15, 2016

Employers’ and workers’ views on an engaging workplace differ widely ⁰

by Sara Bean • Knowledge, News, Workplace

Business growth is radically redefining how employees are managed, especially as there is greater competition than ever to hire the best people from a much more demanding employee population. Yet employees report that a lack of development, outdated processes, and discontent with the role of their managers are causing them to feel dissatisfied according to Mercer’s 2016 Global Talent Trends Study, the first to take into account the perspective of both employers and employees. While 85 percent of organisations admit that their talent management programmes need an overhaul, 70 percent are confident about filling critical roles with internal candidates, 28 percent of employees say they plan to leave in the next 12 months even though they are satisfied with their current role. Managing these challenges requires support but only 4 percent of HR professionals feel that the HR function is viewed as a strategic business partner within their organisations.

April 14, 2016

Londoners work less flexibly than elsewhere, despite longer commutes ⁰

by Sara Bean • Cities, Flexible working, News, Workplace

Londoners are less likely to work flexibly than the rest of the UK, despite having much longer commuting times. This is according to the results of new research by the CIPD which found that many Londoners are travelling for the equivalent of at least one full working day in a ‘typical’ week. They spend an average of 47 minutes travelling to work each way compared to the national average of 31 minutes, and their average travel to work time increases to 56 minutes each way, if you consider a combination of both employees who live in London and those that commute into the capital from outside the M25. The data also reveals that flexible workers in London are more satisfied with their jobs, feel under less pressure and have better work-life balance than those who don’t work flexibly. In its policy programme, Opportunity through work: A manifesto for London, the CIPD is calling for a campaign to increase the uptake of flexible working in the Capital.